Toyota of Tampa Bay
Tampa, FL
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 6:00 AM - 8:00 PM
Tuesday 6:00 AM - 8:00 PM
Wednesday 6:00 AM - 8:00 PM
Thursday 6:00 AM - 8:00 PM
Friday 6:00 AM - 8:00 PM
Saturday 6:00 AM - 6:00 PM
Sunday 6:00 AM - 6:00 PM
Parts
Monday 6:00 AM - 8:00 PM
Tuesday 6:00 AM - 8:00 PM
Wednesday 6:00 AM - 8:00 PM
Thursday 6:00 AM - 8:00 PM
Friday 6:00 AM - 8:00 PM
Saturday 6:00 AM - 6:00 PM
Sunday 6:00 AM - 6:00 PM
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I had an amazing experience working with Britni at Toyota Tampa Bay! I already knew exactly what I wanted, and Britni made the entire process incredibly smooth and easy. She didn’t try to upsell or steer Tampa Bay! I already knew exactly what I wanted, and Britni made the entire process incredibly smooth and easy. She didn’t try to upsell or steer me in a different direction. Instead, she listened, respected what I was looking for, and got right to work helping me secure exactly what I had in mind. On top of that, she got me an amazing deal right at the price point I was hoping for, which made the whole experience even better. Her communication was clear, her knowledge was impressive, and she made everything feel straightforward and stress-free. What really stood out was how efficient and professional she was while still being friendly and easy to work with. If you want someone who truly listens, delivers exactly what you’re looking for, and gets you a great deal without the hassle, I highly recommend Britni at Toyota Tampa Bay! More
Dealership is Clean inside and out The line to process customers for service is Efficient Personable service consultants Work thoroughly explained customers for service is Efficient Personable service consultants Work thoroughly explained More
Donnie (Cowboy Hat) is the BEST! Thank you to Mr. Donnie for being exceptional in your interaction with me during my service visit. You are Pleasant, courteous, and professional, a Thank you to Mr. Donnie for being exceptional in your interaction with me during my service visit. You are Pleasant, courteous, and professional, and you wear it well! I left feeling that my time there was Blessed! Sarah More
Service was quick and efficient and I was well informed through out the process. Very pleased. through out the process. Very pleased. More
Toyota on Fletcher has been my dealership for over 15 years. To start with my vehicle advisor Norman Vassel. With a simple phone call he gave me while my daughter took her princess corrolla in the shop years. To start with my vehicle advisor Norman Vassel. With a simple phone call he gave me while my daughter took her princess corrolla in the shop Norman highly recommend to make the trade. You see I trust Norman he never disappoints . the sales person will aim advised my daughter of a deal a 2025 Corrolla. The 2013 Corrolla is in my name and so I had to be involved. I was content with his service how ever Jeff i believe is his name. All I know he was in the hospitality business in is past Jeff went with us for the test drive and he was cordial and informative about the features of the vehicle. We did notice a dents on the right passenger door along with a little rust. Jeff took pictures and informed us we can take care of that. Now our financial guy name was Edgar. I delt with him in the past bc I sent my dad there and I spoke to Edgar who was a sales agent back then as he sold my dad his truck. Edgar took care of my daughters paperwork work quick and efficiently. Very informative. So far again no disappointment!! Thank you Toyota More
Worst service ever. Long lines, long waiting times. I got to the dealerships at 5:22pm and my service was completed about 8:10pm. Long lines, long waiting times. I got to the dealerships at 5:22pm and my service was completed about 8:10pm. More
None of my fluids were topped off and some scratches weren't buffed out, plus my front seats had white powder or something on them. I was disappointed. weren't buffed out, plus my front seats had white powder or something on them. I was disappointed. More
I recently visited this Toyota dealership looking for a reliable used car for my daughter. I had already identified a specific vehicle I was interested in, but the salesperson assigned to us repeatedly ste reliable used car for my daughter. I had already identified a specific vehicle I was interested in, but the salesperson assigned to us repeatedly steered us toward other options. This was frustrating, as it felt like our expectations and preferences weren’t being fully heard. Although we ultimately left with a car that meets our basic needs, the overall experience was less than ideal. During the negotiation process, there was a lot of back-and-forth, even after I clearly stated that I intended to finance through my own bank due to a better interest rate. Despite this, my credit was still run through the dealership’s lenders without my consent, which was disappointing. When we moved into the finance portion, GAP insurance was presented as an option, and adding it pushed our monthly payment beyond our intended budget. I’ll take responsibility here—I agreed to it because I was exhausted after spending several hours at the dealership. The next day, after reviewing everything more carefully, I returned to cancel the GAP coverage. I was told that I couldn’t cancel it until after making the first payment. However, after reviewing the GAP addendum in my contract, I found information that seems to contradict that statement, which added to my frustration. I did stop by again to provide my insurance information and asked once more about canceling the GAP, but I received the same response without further clarification. Once the deal was completed, it felt like customer service significantly declined, which only added to the negative impression. Overall, while we did end up with a suitable vehicle, the experience highlighted issues with communication, transparency, and respect for customer preferences. More
Truly Exceptional Norman is the best - ALWAYS! !! I WILL RECOMMEND TOYOTA OF TAMPA BAY YAY !! I WILL RECOMMEND TOYOTA OF TAMPA BAY YAY More
Excellent service. All the required checks were completed to my satisfaction. Very courteous staff. Austin is fantastic. All the required checks were completed to my satisfaction. Very courteous staff. Austin is fantastic. More











