Toyota of Tampa Bay - Service Center

The service rep was well versed in what needed to be done. I appreciated his professionalism and response to my questions. The actual service time was good as well. Thank you! done. I appreciated his professionalism and response to my questions. The actual service time was good as well. Thank you! More

Waited 2 1/2 hours for a basic oil change. I had a scheduled appointment. No courtesy update or concern for customer’s time was made. There is no point on giving appointments if you’re not goi I had a scheduled appointment. No courtesy update or concern for customer’s time was made. There is no point on giving appointments if you’re not going to respect customers time. My name was not posted on the board until I called customer service and ask 1 1/2 hours later. I thought maybe they didn’t update the board in error but right after the call my name was posted. It then took another hour for the oil change. Very poor management and customer service. They can learn from other Toyota dealers, where I have had very good timely service. I would not recommend this dealership and management probably needs training. More

My oil change went smoothly and I was in and out in less than an hour. than an hour. More

Went to get my truck checked service advisor Taylor is far beyond awesome. He keeps you updated at all times and follow up closely your car needs. Incredible communication. Very thankful to find this leve far beyond awesome. He keeps you updated at all times and follow up closely your car needs. Incredible communication. Very thankful to find this level of customer service!! More

I was there at 6:45 AM for service in my truck by 8 AM. I was out up Toyota Tampa Bay great job. I was out up Toyota Tampa Bay great job. More

I have purchased two Toyota Tacoma trucks since 2012. I also purchased a Toyota Highlander I 2023 as gift for my cousin. I have all my maintenance, tires, oil changes, everything done at this dealership. I also purchased a Toyota Highlander I 2023 as gift for my cousin. I have all my maintenance, tires, oil changes, everything done at this dealership. Why, because they treat me right and the workmanship is absolutely mind blowing. I’m so happy and I don’t want to ever loose my relationship with them. I have had need of the collision department twice, with major damage to my truck each time, they put my truck back together with all brand new Toyota parts and it drives and handles like it did the day I purchased it nine years ago. I love my truck. Tony is my rep in collision and Norman is my service manager. They both take good care of me. They both make sure you are happy and well taken care of. I am a customer for life. More

I like that when I bring the car in, they will give me a free car wash and also that they give me a video of the mechanic talking about the car. free car wash and also that they give me a video of the mechanic talking about the car. More

I like this dealership because the entire staff are so helpful to me whenever time I happen to come by for service 😞 helpful to me whenever time I happen to come by for service 😞 More

Every time I go to Toyota of Tampa Bay, my service technician is always very helpful, and explains what the inspection covers. Also they never hassle me into paying for service I don’t need. technician is always very helpful, and explains what the inspection covers. Also they never hassle me into paying for service I don’t need. More

Thanks for everything , we really appreciate you hard work, thanks Olivia for you help , ve work, thanks Olivia for you help , ve More