Toyota of Tampa Bay - Service Center

Very attentive and and reached out to me if I needed anything he would be available to answer any questions I may need to ask of him. anything he would be available to answer any questions I may need to ask of him. More

Very easy to schedule and work with. Always a great experience. First choice when getting my truck serviced. Always a great experience. First choice when getting my truck serviced. More

I requested oil change, tire rotation and injectors cleaning. I presented a coupon special for oil change/injector for $49. I marked my rear wheels as my other car RAV4 seemed the tires were not rotate cleaning. I presented a coupon special for oil change/injector for $49. I marked my rear wheels as my other car RAV4 seemed the tires were not rotated for the initial service at another dealer. Before I departed the dealer I noted my marked wheels were not rotated. I inform the Svc Advisor who called the tech who admitted not rotating the tires. I informed the Service Director, Ms. Erica who seemed to become upset with me towards the end of the interaction. Later I noted the injector cleaning was not on the receipt. I called the Svc advisor to ask if it was done and he responded he has plenty bottles to go back and get one. I was already on the highway exit. He indicated would call me back. I left a a message to the Service Director with this new noted not performed service. I have not received a call back. The Director got involved and attempted to ensure my car service was completed but if I did not check I would have gone home thinking it was done to maybe find out later my tires are messed up. I have to say these are the simplest services anyone could do to a car and cannot imagine what happens behind closed doors. More

I have a okay experience after having a terrible experience with a previous visit and advisor. Regards. experience with a previous visit and advisor. Regards. More

I was very pleased with service representative Derrick Howard who went over and above to get my vehicle repaired by the warranty coverage. He walked it through the entire way and got me set up with a loan Howard who went over and above to get my vehicle repaired by the warranty coverage. He walked it through the entire way and got me set up with a loaner car while it was in the shop. It even got finished a day earlier than expected. This experience was a lot better than what I was expecting. Thanks Toyota of Tampa Bay! More

Orlando was quick and to the point and replaced my wiper blades with a smile. I will contact Orlando Santiago when I get my oil change next month. Great customer service from Orlando…Frank M. blades with a smile. I will contact Orlando Santiago when I get my oil change next month. Great customer service from Orlando…Frank M. More

Really nice experience, everyone was super helpful and took the time to explain everything about my car. Thanks so much! took the time to explain everything about my car. Thanks so much! More

Tener como apoyo a John dentro del mantenimiento de mi vehículo ha sido una gran satisfacción. Lo recomiendo 100% como asesor! vehículo ha sido una gran satisfacción. Lo recomiendo 100% como asesor! More

My service advisor, Brandon Alvarado was amazing! He was very attentive and reassuring. He communicated effectively and was very pleasant. He was very attentive and reassuring. He communicated effectively and was very pleasant. More

Dennis was great and kept me informed which I appreciated since I waited a while. Overall he was very helpful and attentive. since I waited a while. Overall he was very helpful and attentive. More