Toyota of Tampa Bay - Service Center

Bryan was wonderful. He kept me informed and wasn’t pushy about “selling” services. Technician educated me on upcoming thing that he suggested. Excellent experience. Coff He kept me informed and wasn’t pushy about “selling” services. Technician educated me on upcoming thing that he suggested. Excellent experience. Coffee and breakfast for early appt. 😊 More

Welcoming atmosphere, cafeteria good, staff very friendly, service very good, restrooms clean and easy to find friendly, service very good, restrooms clean and easy to find More

I been a loyal customer for many years. I even travel out of my way, over 35 miles to get good service. Your new billing policy (bank charges 3%, and then TOTB passes that charge down to th I even travel out of my way, over 35 miles to get good service. Your new billing policy (bank charges 3%, and then TOTB passes that charge down to the customer). I depend on paying with a Credit card as I don't carry a large amounts of cash, especially when the bill is over $2000.00. Who carries that amount of money? I scheduled an oil change and the repairs were unexpected..There is no notice of this surcharge on your website. When I called to schedule my service I was not informed of the new policy. If so I would have made some other arrangements in settling the bill. To make matters worse the part that was to be installed was malfunctioning. I was told that a replacement part needs to be delivered. So another 35 miles home and 35 miles back the next day. My service rep, Norman Vassell was very helpful and tried to explain why the surcharge. Not his doing. I think its time to start looking closer to home for auto service. More

Taylor is such a pleasure to work with! He has my best interest at heart and really works with his clients He has my best interest at heart and really works with his clients More

Austin was polite and accurate in his services and recommendations. I appreciate his willingness to listen and accommodate. Alo no pressure to buy services offered. recommendations. I appreciate his willingness to listen and accommodate. Alo no pressure to buy services offered. More

Fui en diciembre a comprar un carro y estaba indecisa si llevarlo ese mismo día o no y por tal de que me lo llevaran me dijeron que si lo salía de ahí con el carro no iba a tener que pagar hasta febrero; re llevarlo ese mismo día o no y por tal de que me lo llevaran me dijeron que si lo salía de ahí con el carro no iba a tener que pagar hasta febrero; resulta ser que hace unos días me comunico con el banco y tengo el pago de enero atrasado Si no iban a cumplir con su palabra para que le mienten a uno en la cara ; y me molesta aún más que voy a hablarles lo que pasaba y como que se se limpian las manos y que no pueden hacer nada Me sentí bien molesta y engañada Como ya compré no les importo para nada y soñé me mandan de uno a otro. More

Nice kid that helped me, seemed genuinely interested unlike a lot of the cattle call service people I have dealt with before unlike a lot of the cattle call service people I have dealt with before More

Always friendly from the moment I drive up to the moment I pay. Never feel pressure to make decisions about findings, Bryan always explains the issues. I pay. Never feel pressure to make decisions about findings, Bryan always explains the issues. More

Everything was good. Tire rotation with 5,000 mile check. As the mechanic goes around the car he needs to slow down and talk a little louder so I can hear his comments. Tire rotation with 5,000 mile check. As the mechanic goes around the car he needs to slow down and talk a little louder so I can hear his comments. More

Bryan Tucker was great help, one of the best service advisors I’ve had in your facility. advisors I’ve had in your facility. More