3,818 Reviews of Toyota of Tampa Bay - Service Center
Staff is friendly. It's always comfortable waiting for the car service to be completed. I drive the extra "mile" to this location because I have not had a bad experienc It's always comfortable waiting for the car service to be completed. I drive the extra "mile" to this location because I have not had a bad experience since I bought my first car from here a few years ago. More
Everything was great except the time it takes to get an oil change. I know other places that do it in less than two hours. oil change. I know other places that do it in less than two hours. More
The advisor and technician that worked on my car seemed honest and caring. The advisor was a chill guy and I didn’t feel pressured into buying something additional. Every car repair shop I’ve been to, the honest and caring. The advisor was a chill guy and I didn’t feel pressured into buying something additional. Every car repair shop I’ve been to, the relationship felt predatory in a way. It was a surprise when, while waiting for my car, they reported that no additional repairs/maintenance was needed (I just asked for an oil change, tire rotation, and cabin air filter replacement). That was definitely a first, as every time I’ve gotten work done on my car, there was always something extra that “needed” to be done. The technician sent short video showing me a video of my car and what was done and why or why something wasn’t necessary, which I appreciated very much. They also provided me with a checklist and details about tire tread depth, brake pad thickness, etc More
Excellent customer service and wonderful customer experience David was very communicative. David was Great! I felt real loyalty to customers. Toyota of Tampa Bay Service is Awesome! Thank you God fo experience David was very communicative. David was Great! I felt real loyalty to customers. Toyota of Tampa Bay Service is Awesome! Thank you God for having a trusted Car Service Partner! More
Bryan was very nice and personable. Got seen as soon as I pulled up to the service center. Waited a little longer than usual for service but it was a Saturday so it's to be expected Got seen as soon as I pulled up to the service center. Waited a little longer than usual for service but it was a Saturday so it's to be expected More
The representative, Brittaney (sorry about the spelling) was great; but the amount of time taking for a tire rotation, even with inspection, was way too long. 1 hour and 45 minutes. I ended up being late fo was great; but the amount of time taking for a tire rotation, even with inspection, was way too long. 1 hour and 45 minutes. I ended up being late for work. Not cool. More
It was a very Great service fast and it was efficient got me everything that I needed me everything that I needed More
I was very please with the associate who handled my car for oil change. He was very professional and helpful. I'm glad he explained and suggested the alignment also. He made it a pleasant experience. for oil change. He was very professional and helpful. I'm glad he explained and suggested the alignment also. He made it a pleasant experience. More
Thank you to the service team for their professionalism and excellent customer care. It’s refreshing to receive such honest and efficient service. Keep up the great work! and excellent customer care. It’s refreshing to receive such honest and efficient service. Keep up the great work! More