We have purchased a number of cars over the years, but this was the easiest. The staff were friendly and helpful, especially Steve. He was very knowledgeable about the the various models and answered all our questions. He contacted us daily while our vehicle was in transit and personally prepped the car for us. The quoted price was an offer we couldn't refuse. The only detraction was the online inventory showed the car to be in stock, when it was not. Overall, a very good experience!