Toyota of Wallingford

Steven was courteous, knowledgeable, helpful at every step of the sales process. Gloria made the paper work go quickly and smoothly. The car was ready to drive home on the day that the first papers were step of the sales process. Gloria made the paper work go quickly and smoothly. The car was ready to drive home on the day that the first papers were signed. Hoped for a better price, but the one offered was not unfair. More

I came in to purchase a used car. When Ralph came out in the parking lot I was a little skeptical because salesmen can be very pushy. But Ralph was the opposite of that. So when I returned three days lat the parking lot I was a little skeptical because salesmen can be very pushy. But Ralph was the opposite of that. So when I returned three days later I sought him out and ended up purchasing a new vehicle and with no pressure. Thank you so much Ralph. I am enjoying my new car. More

Toyota of wallingford was the best scion dealership i went to while shopping for my tC. I visited colonial in Milford Ct, and Branch Scion of Watertown. This was the only dealership that took the time to went to while shopping for my tC. I visited colonial in Milford Ct, and Branch Scion of Watertown. This was the only dealership that took the time to answer all of my questions with out catching an attitude with me. Their free oil changes for life and the friendliness of the staff is what made me make the decision of purchasing my new car. They definitely earned my business for service as well. Thanks Scion of Wallingford!!! More

I dealt initially with Samantha Gettings, who was okay. Then she handed off to C.J. Marella. I came to agreement with Toyota Scion of Wallingford on buying the car and put down a $1,000 deposit on June 9. Then she handed off to C.J. Marella. I came to agreement with Toyota Scion of Wallingford on buying the car and put down a $1,000 deposit on June 9. However Mr. Marella not able to produce clear title and deliver the car until July 10. Then, when they finally did deliver the car, the odometer was showing 19,568 miles, not the 18,000 miles that had been advertised (I printed off a copy if the internet posting). So, the dealership sold a car that was not marketable (probably illegal), took a month to deliver the car, and let someone drive the car 1,500 miles (also probably illegal) And it gets worse. When the car was delivered, it had a rock chip in the windscreen (probably illegal) and reeked of cigarette smoke. Also, they only gave me one key, which the nice people at Riverhead Toyota Scion tell me is against Toyota policy. I have ordered a second key, which cost me $242.82, and I will have to pay another $100.00 to get it programmed. And it gets worse still. Mr. Marella said the dealer would pay to have the rock chip fixed, which I did to the tune of $136.81. And then Mr. Marella stopped returning my calls. So, in addition to being without a car for a month and then getting a stinky car with almost 9% greater miles, I am out $479.63. This is my second Scion and I have been very happy with the product, but the sales and service from Wallingford have been abysmal. I hope Toyota of America will make this right and save me from having to complain to the Connecticut Attorney General and the Bureau of Consumer Affairs. I can be reached at 212.698.3634. More

The salesperson was very helpful in many ways. He has answer for everything we asked. Helped me get information how to transfer my out of state license as soon as possible. He's very understanding and pa answer for everything we asked. Helped me get information how to transfer my out of state license as soon as possible. He's very understanding and patient with the price negotiation. He's very friendly with his customers. He is very quick in getting all the paperworks done. And it's also great that they were able to give me the car registration and plate the same day I take may car out from the dealership. It was an excellent and stress free experience. More

Elvin is a consummate professional - articulate, knowledgeable, interested, engaging, accommodating and efficient. I will definitely recommend that anyone looking for a car talk with Elvin before ma knowledgeable, interested, engaging, accommodating and efficient. I will definitely recommend that anyone looking for a car talk with Elvin before making a decision. More

Sales rep was very interested in getting us the vehicle at a price we felt comfortable paying on a monthly basis. Would have liked if there was more flexibility with the sales price though. at a price we felt comfortable paying on a monthly basis. Would have liked if there was more flexibility with the sales price though. More

Great experience buying my new Highlander. CJ Marella was very helpful and knowledgeable, and I appreciated the VIP treatment before, during and after my purchase. Frank and Gloria were very friendly an was very helpful and knowledgeable, and I appreciated the VIP treatment before, during and after my purchase. Frank and Gloria were very friendly and easy to deal with. I recommend Toyota of Wallingford to everyone interested in a Toyota. More

Excellent experience, honest and straightforward. Painless. No games, they did everything they said they would, and went above and beyond. Thank you Frank Pagliuca and Gloria Fernandez! Painless. No games, they did everything they said they would, and went above and beyond. Thank you Frank Pagliuca and Gloria Fernandez! More

Steven was friendly, well versed sales person and went above our expectations. The only reason used "good" as overall experience was the financial department which took an excessive amount of time. I actu above our expectations. The only reason used "good" as overall experience was the financial department which took an excessive amount of time. I actually wanted to do the calculations to help. More