Toyota of Wallingford

I have been happily married for 14 years and I am the proud father of 5 children; a minivan or school bus was my only option. That said, this is our second Toyota Sienna out of the Wallingford dealershi proud father of 5 children; a minivan or school bus was my only option. That said, this is our second Toyota Sienna out of the Wallingford dealership and third overall. There are several reasons why I (we) came back to Wallingford. First of all, I remember having a very pleasant experience herethree years ago. Secondly, Sam (Internet Sales) called my wife and I several times as our lease was coming to a close. Being in sales myself, I appreciated her tenacity and at the same time respected her very tactful approach at trying to start a dialogue towards a new lease/purchase. Lastly, living roughly 50 minutes from Wallingford, I was actually trying to find a closer dealership to my home. I was able to locate one immediately (obviously) and decided to drop by. Without exaggeration, I left as quickly as I pulled into the drive. Perception and image is everything in sales...I was not impressed. I came back to Wallingford not knowing anyone and unsure if the drive would be worth it; it was. In my many years of leasing/purchasing vehicles, I have Never had a more pleasant experience than with Dan, Stu, and Gloria (to include my original lease). Warm, professional, courteous, fair, knowledgeable, hard working - these are just a few of the descriptives I would use. All three of them took a real interest in my family and our needs. There was no 'sales pitch', there was no 'fake or false'' talk, and there was ZERO pressure. I felt completely comfortable from the moment I walked into Toyota Wallingford to the moment I left. It is a real gift in the sales profession if one can make another individual feel comfortable - especially in auto sales. These are solid individuals and the owner of this dealership should feel proud to have them here. My family and I will gladly drive the 50 minutes to have our new Sienna serviced and have an opportunity to say hello to our new friends. There is a reason why this dealership is number one in the state of CT. In my view, it has everything to do with Sam, Dan, Stu, and Gloria. Thank you. More

We did all our homework ahead of time & found a Tacoma w/all desired features on lot. Greeted by Bill D. who was friendly & helpful throughout process. He was willing to deal & offered a fair tra Tacoma w/all desired features on lot. Greeted by Bill D. who was friendly & helpful throughout process. He was willing to deal & offered a fair trade in value for our Pilot. Added a bed cover & detailing into final deal. Bill did not use any high pressure tactics at any time & treated us professionally throughout the entire process because he knew we were informed customers. Gloria F. was very friendly & a fun person to deal with in the business office. She offered us an extended warranty but was not a hard sell on it when we declined. Other dealerships we have dealt with have tried all kinds of pressure tactics when it came to extended warranties. Not the case here. Bill D. set up our first service visit when we picked up the truck. Lifetime oil changes at this dealership is a nice feature not offered at other dealerships we have dealt with in the past. Overall impression of the dealership is extremely positive. This is not the closest Toyota dealership to our home but it is well worth the few extra miles I think. More

This woman is AMAZING!!!! Her personality is off the charts, if anybody needs to meet a great finance manager it definetly has to be Mrs. Gloria Fernandez...her enthusiasm and motivation is truely one o charts, if anybody needs to meet a great finance manager it definetly has to be Mrs. Gloria Fernandez...her enthusiasm and motivation is truely one of a kind. Pleasant time to do business and explains things clearly and in both languages!!! Will love to keep the contact with her because she is more than a finance manager to customers she is a new friend to all those she provides services at Toyota! More

The associates I listed gave me and my husband outstanding service we were only at the dealership to have our 2002rav4 serviced but when I saw the 2012 rav4 I fell in love with it.We are on a limi outstanding service we were only at the dealership to have our 2002rav4 serviced but when I saw the 2012 rav4 I fell in love with it.We are on a limited budget and didn't think we could afford car payments and were ready to take our old car and leave but ,Gloria,Sohail,Rick,and Stuart made it happen for us.They went above and beyond to make sure I got the car I wanted. I was so overwhelmed by there generosity and their caring nature that I actually broke down and cried.You have the best team of people I have ever had the pleasure of doing business with.We live in Windsor ct.its atleast a half-hour ride but we don't care we love you guys in Wallingford and will never go anywhere else and will definitely suggest you as a outstanding place to buy a car. . Sincerely Wendy Levesque More

I am very happy with the service I received from Gloria. She is a very personable, honest person. She gave me excellent customer service and answered any questions that I had. She made me feel very comfor She is a very personable, honest person. She gave me excellent customer service and answered any questions that I had. She made me feel very comfortable and like family. Thank you Gloria! More

Dan was very helpful throughout the whole process of my 2012 lease. His honesty and expertise certainly earned my business! I would highly recommend Toyota of Wallingford to anybody in the tri-state area l 2012 lease. His honesty and expertise certainly earned my business! I would highly recommend Toyota of Wallingford to anybody in the tri-state area looking to lease or buy! Dan will work around your schedule and accommodate the best price! More

Excellent customer service. Frank was wonderful!!! Everyone was very helpful and attentive. We were able to make a deal faster and easier than at any other dealership in the area. Thanks again! Everyone was very helpful and attentive. We were able to make a deal faster and easier than at any other dealership in the area. Thanks again! More

Excellent salesmanship and friendly atmosphere to do business with them. This dealer has a very good after sales service deals. Also, I like this dealer who supports Wallingford community by donating sm business with them. This dealer has a very good after sales service deals. Also, I like this dealer who supports Wallingford community by donating smart boards, tablets and money to schools to enrich the students in education. More

It is extremely rare to have a wonderful experience when purchasing a car from start to finish. Toyota of Wallingford delivered the best experience I have ever received in acquiring a vehicle, in this case purchasing a car from start to finish. Toyota of Wallingford delivered the best experience I have ever received in acquiring a vehicle, in this case a Toyota Corolla LE which I love. It is my first Toyota. Not only would I recommend this dealership to others, I plan on continuing on doing business with them in the future. It is no wonder they have been rated the #1 Toyota Dealer in CT in 2012. They deserve it. Every individual along every step of the way made me feel that their main priority was customer satisfaction and not just selling me a vehicle. Gloria Fernadez, who is the Business Manager, was professional and thorough. There was no aggressive sales pressure from her, or anyone else that I had help me through the process. I did not feel rushed and my car was in pristine condition when delivered. They took the time to really show me all the ins and outs of my new Toyota. Leo Gallardo, Rick Gary, Sohail Butt and Stuart each went out of their way to enable me to get the car I wanted, and drive away with a smile on my face while believing that I had made the right decision to become a customer of Toyota of Wallingford and to buy a Toyota. Steve Zion, Sr., the dealership owner, obviously runs a good operation that's priority is first delivering on customer satisfaction and hiring and retaining good people. I have, and never have had, any connection with this dealership at all, except being a new customer. If you are wondering why I am describing things in great detail, it is because I was somewhat amazed at what I experienced. Many years ago in the late 1990's I was in the automotive business myself before changing professions. I was a General Sales Manager for a high line imported car dealer. I know the business. These people are at the top of their game. More

We were first time minivan buyers and were deciding between the Honda Odessy and Toyota Siena. While we liked the Odessy, we did not have the greatest experience at the Honda dealership. We then went t between the Honda Odessy and Toyota Siena. While we liked the Odessy, we did not have the greatest experience at the Honda dealership. We then went to Toyota of Wallingford. Completely different experience. First class and no-pressure environment. Stuart and Mike did a terrific job working with us to get the van we wanted. Gloria actually made the financing process fun. I would definately recommend this dealership. More