Toyota of Wallingford

Wallingford Toyota DID finally fix the problem. I feel they charged me for work that they never performed. The tires were not properly inlfated before balancing, that's if they ever where balanced or rot they charged me for work that they never performed. The tires were not properly inlfated before balancing, that's if they ever where balanced or rotated. They needed to be replaced but the service department kept saying "they are fine" hard to believe a tire is fine when the inside tread is gone. If it wasn't for Ron Jackson fixing the situation I would never return. Still we had to waste more time in the waiting room when it should have been fixed right the first time. I am giving this dealership one more chance, but I am going to keep a closer eye on their work. Like I said before, my hat is off to Ron Jackson, he is a man that stands by his word. More

The sales folks were very helpful with my new car purchase. They took the time to answer questions and help me with my decision. In addition, the financing department worked with me to help get me a purchase. They took the time to answer questions and help me with my decision. In addition, the financing department worked with me to help get me a good rate. The topper was when I was at a cell phone store trying to determine which phone was compatable with my new car's electronic features. I was provided with a website to reference. Something that simple was very much appreciated since it helped me select a phone that I knew would work properly with my new car, saving me time and trouble. Good service, friendly sales personnel, willingness to assist in many ways are the things that set Toyota of Wallingford apart from others... so thanks! More

My overall experience with Toyota of Wallingford was great. From the sales to finance to delivery everyone was top notch. I was also impressed that the person (Jay) that delivered the car spent the time great. From the sales to finance to delivery everyone was top notch. I was also impressed that the person (Jay) that delivered the car spent the time and effort to go over everything with me. Also Ron's follow up and service were second to none. More

I purchased a certified Toyota in May. My entire experience with the salesperson, Chuck, and his manager, was most positive in every regard. Everyone at the dealership was professional, courteous, experience with the salesperson, Chuck, and his manager, was most positive in every regard. Everyone at the dealership was professional, courteous, and attentive. Some follow-up details that I requested be attended to were quickly and efficiently handled without any cost to me. Perhaps the only thing I would recommend could use some improvement would be the detailing. My father's business was a new car dealership so I am particularly astute about the cleanliness of a car, new or used. I detailed the car myself and found that the exterior was not cleaned or waxed well at all. Nonetheless, I am very pleased with my car and the people at Wallingford Toyota. I would definitely recommend them to anyone. They are worth the visit. More

I purchased a Hoghlander from this dealer while I was still living in England. They were keen to work with me even though I could not meet them in person. Great communication paved the way to a pleasurea still living in England. They were keen to work with me even though I could not meet them in person. Great communication paved the way to a pleasureable purchase. Once I arrived at the dealership after moving from England, everything was in place to complete the purchase and drive the vehicle off the lot. Excellent service all around! More

I drove right by another Toyota dealership not more than 5 miles from my home because I was so impressed with Toyota of Wallingford from the very first internet contact. This dealership has so far done eve 5 miles from my home because I was so impressed with Toyota of Wallingford from the very first internet contact. This dealership has so far done everything superbly. I have already recommended this dealership to any number of people, and will continue to do so. More

Very nice people. Very honest with me and laid out all the facts on the table so I wouldn't be in the dark about any charges. I enjoyed the time with this dealership. The only unpleasant thing about t the facts on the table so I wouldn't be in the dark about any charges. I enjoyed the time with this dealership. The only unpleasant thing about the experience was the long wait for my car (around 2 months). It wasn't their fault, but in the end I ended up looking around for other dealers with the same car I purchased from Scion of Wallingford (so I wouldn't have to wait for wallingford to get the car in). When I called and told them I located one, it seemed to put them into overdrive in trying to get a hold of the car for me...and they did. They went above and beyond for me, which I appreciate. I just had to give the little push in that direction I think. More

I have bought my last 4 cars at Toyota. They have great service and wonderful sales people. They are very helpful and courteous. They told me I had a 4-6 month wait on my Prius but I was pleasantly surpris service and wonderful sales people. They are very helpful and courteous. They told me I had a 4-6 month wait on my Prius but I was pleasantly surprised when I got my car within a month. They were very accommodating and had it ready when I was ready to pick it up. I wasn't at the dealership a long time when I picked it up. I filled out whatever papers that needed to be filled out and I was on my way. It looked beautiful and had a full tank of gas ready to go. Michael Cote took the time with me to show me how the GPS worked and also set up my Blue Tooth phone. I stop in now and again for my free car wash and they always get me in and out as quickly as possible. They always take the time to answer any questions I might have. More