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Toyota of Wallingford - Service Center
Wallingford, CT
610 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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610 Reviews of Toyota of Wallingford - Service Center
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February 16, 2020
Coming Together at Wallingford Toyota Always feel that nearly all staff are customer-focused and that the value and quality we receive from the work done is excellent. Scheduling by phon Always feel that nearly all staff are customer-focused and that the value and quality we receive from the work done is excellent. Scheduling by phone is smooth and helpful. Courtesy pickup at my home by Jason, who was prompt, polite, and personable, in addition to a very safe driver, made the services end well. Looking forward to the construction being completed, to make the parking lot a safer place to drive and to park. More
by Herbert Rosenfield
Employees Worked With
Jason
Helpful February 06, 2020
Never in My Life did I imagine owning a brand New Car! They made it happen. Everyone here was so nice to me!!! I am forever Grateful! Thank you Mike for all your help and making a dream come true. They made it happen. Everyone here was so nice to me!!! I am forever Grateful! Thank you Mike for all your help and making a dream come true. More
by lwerner01
Employees Worked With
Mike Falconeri
February 04, 2020
Top Notch Service! Love this dealership. Purchased here because everyone is so helpful & friendly. Even though I was only there for service, I was still treated wonderfu Love this dealership. Purchased here because everyone is so helpful & friendly. Even though I was only there for service, I was still treated wonderfully. Always a pleasure to visit! More
by dffdeals
January 29, 2020
Love the Service people I have been going to Toyota for years. When it comes to Bob Olson, I am always met with a big smile. He is a really nice guy and I actually look for I have been going to Toyota for years. When it comes to Bob Olson, I am always met with a big smile. He is a really nice guy and I actually look forward to when my car needs service, because I trust them and Bob so much. Amazing experience. More
by LCBell
Employees Worked With
January 27, 2020
Eleven years of service and still happy with Toyota of Walli Great service in spite of difficult working conditions, due to huge construction project at dealership. Service reps were wonderful - courteous, knowl Great service in spite of difficult working conditions, due to huge construction project at dealership. Service reps were wonderful - courteous, knowledgeable, caring, and extremely helpful. Work was expertly performed in a timely manner. Happy with service all around More
by bigblackcougar
Employees Worked With
January 19, 2020
Service rep was pleasant and efficient. Service was done in a very timely manner quicker than anticipated. One criticism.....with remodeling going on there were no signs prompting me where to go or where to in a very timely manner quicker than anticipated. One criticism.....with remodeling going on there were no signs prompting me where to go or where to leave the car. However, once inside staff was great! More
by Loralargo7
January 18, 2020
Terrible customer service. Dishonest employees...I’m confident the service I came for was not actually performed. Dirty facility. Poor parking. Definitely don’t recommend. confident the service I came for was not actually performed. Dirty facility. Poor parking. Definitely don’t recommend. More
by craginj
Employees Worked With
I don’t know the employees names who supposedly worked on my car
January 11, 2020
Great service and staff Bought my 2010 Highlander Hybrid new from this dealer. They have been my go-to for all service since. Fortunately, the only service ever really needed Bought my 2010 Highlander Hybrid new from this dealer. They have been my go-to for all service since. Fortunately, the only service ever really needed was routine maintenance. But I do have lifetime free oil change and battery replacement, and they've readily replaced 2 batteries since I've had the car, and many oil changes. Saved me a lot of money! They have always been fast, courteous and performed expert work. They have a pretty substantial 25 point inspection that gives you a really good heads up on any issues you do or may have. Like ANY dealer, their repairs are costlier than a private shop, but they also know their vehicles inside-out. I'll continue to use them and will likely buy my next car from them as they treated me right from the get-go and I got an excellent price. I highly recommend them. More
by Brock
Employees Worked With
Steve Zion Jr
January 06, 2020
Assuming it was due to the construction but I noticed that my drivers side rear tire was covered in mud and the wheel well very dirty. People are parking everywhere due to the lack of space and I assum that my drivers side rear tire was covered in mud and the wheel well very dirty. People are parking everywhere due to the lack of space and I assume it had to be driven through a muddy area. The service and staff were good as they always are. More
by Jgootman
December 29, 2019
Service advisor very courteous. Technician evaluated a potential starter motor problem/noise and found nothing unusual or suspect. Very honest assessment with no charge. Happy outcome accomplished within potential starter motor problem/noise and found nothing unusual or suspect. Very honest assessment with no charge. Happy outcome accomplished within 1/2 hour. More
by Wgwatson
Employees Worked With
