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Treasure Coast Lexus

Ft Pierce, FL

Overview
Employees
Reviews
Vehicles
4.8
7,054 Reviews
THE TREASURE COAST LEXUS DIFFERENCE Treasure Coast Lexus offers a car-buying experience like no other. We have a huge selection of cars, SUVs and crossovers, and we provide elite customer service and world-class amenities. That's the Treasure Coast Lexus difference.
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5121 S US Highway 1

Ft Pierce, FL

34982

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Showing 7,054 reviews

December 22, 2021

Every time I come to Lexus for anything I have an issue. Horrible service, should’ve bought my car elsewhere. More

by BALEIGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathy Register
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2022 -

Treasure Coast Lexus responded

I'm so sorry to hear this, Baleigh, and I want to do what I can to make this right. Would you please contact me at your nearest convenience? I will look for your contact information, but without a last name, it may be difficult to find. Thank you, Amber Woods - General Manager - awoods@treasurecoastlexus.com

December 21, 2021

They care as much about my car as I do, and they do it right the first time. More

by GINGSNP
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Druzik
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Dec 21, 2021 -

Treasure Coast Lexus responded

We are happy to hear that you had such a successful experience working with the Treasure Coast Lexus team. It's always our pleasure to assist you. Safe travels and have a great day!

December 21, 2021

Excellent dealership purchased my lease lexus and Jennifer Rushlow was great.The transaction was quick and easy. More

by franksheehan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer LeBretton
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Dec 21, 2021 -

Treasure Coast Lexus responded

Frank, thank you for the great review! We appreciate your business and are happy to hear that you had such a successful purchase experience working with Jennifer and the Treasure Coast Lexus team. Drive safely in your new vehicle, and we hope to see you back again down the road!

December 21, 2021

Great service by advisor Kathy Register. This was the ten thousand miles service on my NX-300h, and I received excellent service, good communication and it took less time than I expected. More

by galveji
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Firestone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2021 -

Treasure Coast Lexus responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that Kathy went the extra mile to assist with your vehicle. Drive safely in your Lexus NX 300h, and enjoy it! We hope to see you back again at Treasure Coast Lexus!

December 20, 2021

This dealer is very clear and they are very understanding of there customer service and needs. More

by CBT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Orr
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Dec 20, 2021 -

Treasure Coast Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with us. Drive safely, and we hope to see you back again at Treasure Coast Lexus!

Dec 20, 2021 -

CBT responded

Cbt460@gmail.com

December 20, 2021

I felt the service took too long and was far too expensive compared to my previous services with three other Lexus vehicles at JM Lexus. I will not be returning to This dealership. More

by LAUMYA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Collier
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Jan 12, 2022 -

Treasure Coast Lexus responded

I'm sorry the wait time and pricing of your recent service left you dissatisfied. We strive to facilitate a pleasant client experience and regret we missed that mark. I will take note of this feedback, but please consider contacting me if you'd like to discuss this directly. I would be glad to address your concerns. Best, Amber Woods - General Manager - awoods@treasurecoastlexus.com

December 19, 2021

Everyone was very nice except the woman who answered the phone was rude to me More

by SKARLEWICZ
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2021 -

Treasure Coast Lexus responded

While I am delighted the team was able to assist you so well, I am disappointed that you weren't met with a better attitude at first. I will certainly make sure to address this matter with the appropriate people. Thank you for reaching out and please let me know if there is anything else I can help you with. Amber Woods - General Manager - awoods@treasurecoastlexus.com

Dec 21, 2021 -

SKARLEWICZ responded

Thank you!

December 19, 2021

The 15000 mi service was done efficiently with a friendly experience for a reasonable cost More

by Junobob
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
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Dec 20, 2021 -

Treasure Coast Lexus responded

We are really happy to hear that our team helped your vehicle with its 15,000 mile service. It's great that we were friendly.

December 19, 2021

Friendly and knowledgeable staff who worked to alleviate problems. They were responsive , calm and positive. However, the mandatory package inclusion of nitrogen filled tires, door handle protection plas More

by KANGST
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Bierle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Idriss A
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Dec 20, 2021 -

Treasure Coast Lexus responded

Thank you for taking the time to share this feedback. We want the most for our guests, and we are glad to hear that you enjoyed working with our team. With regard to the rest of your review, I apologize for any issues you experienced regarding our mandatory package inclusion. I would be happy to speak with you to see that your concerns have been fully and properly addressed. If you are willing to discuss this, please reach out to me directly. Thank you, Tina Klein - General Sales Manager - tklein@treasurecoastlexus.com

December 19, 2021

Lisa Soesbe was my sales-person, Steve in closing and Holly in technical were AWESOME 👏 and made my 1st experience at Treasure Coast Lexus excellent. Their commitment to excellence, especially Lisa duri More

by Rick Bashwiner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly in technical , Lisa Soesbe
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Dec 20, 2021 -

Treasure Coast Lexus responded

Rick, it's outstanding to hear that so many members of our team made your purchase experience such a success! We couldn't be happier that we made such a wonderful first impression, and the entire Treasure Coast Lexus team hopes you continue to enjoy every mile in your new 2022 Lexus GX 460!

Dec 20, 2021 -

Rick Bashwiner responded

Thank you, I hope the Treasure Coast Lexus Team has a wonderful Christmas season!

Dec 20, 2021 -

Treasure Coast Lexus responded

We wish the same for you and your family, Rick! Happy holidays!

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