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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,268 Reviews

3,268 Reviews of Treasure Coast Lexus - Service Center

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January 23, 2021

Great job!Fast turnaround, excellent service. Will definitely return and reccomend to friends and family !!! A+ best service I've had in a very long time More

by MsBoochez3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keven Sweeney
Jan 25, 2021 -

Treasure Coast Lexus responded

Thank you for taking the time to share! We appreciate your feedback and are thrilled to hear that you had such an exceptional experience working with the Treasure Coast Lexus team. Drive safely, and we hope to see you again down the road!

January 23, 2021

Great service and people Love Kathy in service Friendly and courteous Thanks for the coffee Also receptionist in sales entrance very nice Love Saturday service More

by Sharon Lowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Treasure Coast Lexus responded

Thank you so much for visiting Treasure Coast Lexus for your auto service needs! We love to hear that you received friendly service from Kathy and our team. Hope to see you next time!

January 23, 2021

Was extremely pleased with the Service! I have been quarantined fir 10 months. Dick picked up my car and left me a loaner and then brought it back when the repair was done!! A-1 Seevice!! Thank You!. More

by Bingos12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick , Brian Young, Keven Sweeney
Jan 25, 2021 -

Treasure Coast Lexus responded

Thank you for trusting us to get the job done! We strive to deliver a seamless experience and it is great to hear that our Treasure Coast Lexus team hit the mark!

January 22, 2021

Easy to schedule an appointment. Everyone took the time to listen to my problems. Work was done in a timely fashion. I am completely satisfied with the work that was completed. More

by Bethhamilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Jan 22, 2021 -

Treasure Coast Lexus responded

Beth - Thank you for taking the time to review us! We appreciate your feedback and are thrilled to hear that the team delivered such an efficient and seamless service experience. Drive safely, and we hope to see you back at Treasure Coast Lexus down the road!

January 22, 2021

Picked our car on time and brought it back after service that afternoon clean and vacuumed all at no charge to me. The valet person was courteous and followed COVID-19 guidelines. More

by ROLYMENDOZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo
Jan 22, 2021 -

Treasure Coast Lexus responded

Thank you for taking the time to share! It is great to hear that the team went above and beyond to deliver an efficient and safe service experience. We appreciate your business and hope to see you again at Treasure Coast Lexus!

January 22, 2021

Very friendly staff a clean and bright showroom. All employees ready to answer all questions. Always found there work in the garage to be very professional never had to return due to poor workmanship. More

by Handljtavy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Jan 22, 2021 -

Treasure Coast Lexus responded

Your confidence in our team absolutely makes our day! We're so lucky to have you as a loyal customer. Thank you for trusting Treasure Coast Lexus with all your service needs!

January 21, 2021

I waited 4 hours to get my oil changed. In addition, I was not updated the whole time. There was no introduction by the service member, which was problematic since this was my first time at this location. More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rafael Salcedo
Feb 04, 2021 -

Treasure Coast Lexus responded

Anna, I am concerned by this feedback, as this does not sound like the efficient, attentive service we expect for our valued customers. The satisfaction of our guests is our top priority, so I am sorry that our team failed to deliver a five-star experience on this occasion. I appreciate you taking the time to share your feedback and we will use it to improve for the future. If I can help you in any way going forward, please feel free to contact me. Thank you, Scott O'Keefe - Service Manager - sokeefe@treasurecoastlexus.com

January 21, 2021

great customer service , keven was excellent they took great care of me and they were also very honest not to mention great complimentary detailed wash to my car More

by gvaldes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keven Sweeney
Jan 21, 2021 -

Treasure Coast Lexus responded

It was our pleasure to assist you! Thank you so much for sharing this feedback about your recent service visit to Treasure Coast Lexus. We look forward to working together in the future.

January 21, 2021

The waiting lounge is clean and comfortable . However, the waiting time for the mechanics to complete is too long. Thank you for coffee and snacks. Most coupons are not acceptable although they are Lexu More

by BGMAC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Feb 01, 2021 -

Treasure Coast Lexus responded

Thank you for taking the time to leave us this feedback. We do strive for efficient service here, and we will be sure to share this with our team to ensure we improve our speed in the future. We look forward to the next opportunity to impress you!

January 21, 2021

I just wanted to say that the service was A+. From the beginning too end. The Lexus service is really top notch can't wait to go back. More

by lantz212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Ramnerine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael Salcedo, Robert Collier, Keven Sweeney, Justin Bianchi, Joseph Loverso, Hope Wilson, Sandra Garcia
Jan 22, 2021 -

Treasure Coast Lexus responded

Thank you for your confidence in our team here at Treasure Coast Lexus! It was our pleasure to provide you with top-of-the-line service and we can't wait to welcome you back next time. Drive safely and have a great day!

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