Treasure Coast Toyota Of Stuart

Treated with disrespect lied to. I have Metastatic Breast Cancer. And I’ve leased 2 cars from this dealership. Have recommended one person and I was ready to send another friend to I have Metastatic Breast Cancer. And I’ve leased 2 cars from this dealership. Have recommended one person and I was ready to send another friend to purchase a car. I leased my 2019 Corolla on January (May be mistaken). But was diagnosed with MBC on March 2019. I kept in contact with the sales rep. that helped me out. I spoke with him concerning my lease agreement, being that what I have will eventually kill me. And purchasing a car would be better off in the long run. Yesterday he called me and said “you’re blessed because you’ve been approved for a 2020 Corolla. Come down and pick it up. I live in Vero Beach so the drive was a bit too long for me under my condition, so I took a friend with me in case I’d needed her help with driving. I specifically Said I was looking for a Yaris for two reasons to lower my payments and the comfort. He said there’s no Yaris come down the car is yours. So I brought my friend. He said it again with her present. I was so happy and relieved We went out and chose the car and color. Then he said drive both cars home and then bring the 2019 Corolla back here within 2 weeks. I didn’t understand that. Then the clouds began to build up indicating that it was going to rain cats and dogs. He said “drive home before the rain comes in because this rain is going to be rough, I’ll bring you the car tomorrow (Saturday) morning with the paper work, to sign . I said I’ll do it now. He said no go home This morning he texted me “ the bank wants $600.00 you can’t get the car. Friday he didn’t say that, he called me and told me “you’re blessed because you’re approved for a 2020 Corolla all you need to do sign the paperwork. Again I said I rather buy a Yaris. So I drove about 41 miles for what? To be embarrassed and humiliated. Then to top it off he had the sales manager phone me with a story that didn’t make sense. Telling me that they reduced the price $5,000 of the Corolla specially for me. And that the sales person had me Preapproved not approved. How fast the story changes. I told him with respect that wasn’t what happened. Now he’s having the managers in Treasure Coast lying for him, because he’s lying to them. I would appreciate this corrected. He had me believe that I was taking one load off my shoulders. . He knows with what I’m struggling with, what he had me do was humiliating. He had me there for about one hour knowing that he wasn’t telling me the truth and he sent me home empty handed. I’m so discouraged, hurt, and ashamed. . I don’t recommend Treasure Coast Toyota in Stuart, Florida. By the way that morning I was in Vero Beach, Toyota getting my 10,000 mile oil change. Because driving to Stuart was going to be to much for me. Friday August 16, 2019. More

Very Satisfied! Neville was a breath of fresh air for any car buyer. His passion for customer satisfaction is top notch. He made us feel like we were the most impor Neville was a breath of fresh air for any car buyer. His passion for customer satisfaction is top notch. He made us feel like we were the most important customers he's ever serviced (although we know he had other customers as well). We love our new car. He's definitely our go-to for future car purchases! More

Job well done! Time and attention given was very professional, unhurried, well explained and friendly. Would recommend highly to anyone looking for an great car and Time and attention given was very professional, unhurried, well explained and friendly. Would recommend highly to anyone looking for an great car and a very well handled purchase experience. More

Great overall experience The dealer and sales person didn’t take ALL day to provide a great deal like other dealerships do! It was a smooth in and out experience! The dealer and sales person didn’t take ALL day to provide a great deal like other dealerships do! It was a smooth in and out experience! More

Salesman Bait & Switch; Pragmatic GM Inquired with dealer on vehicle and asked for actual photos. Took over a week and several calls to receive them. Nonetheless, I drove 500 miles round Inquired with dealer on vehicle and asked for actual photos. Took over a week and several calls to receive them. Nonetheless, I drove 500 miles round trip after speaking with salesman who said we could “make a deal” lower than the advertised price. Once I got there the deal price discussed wasn’t honored. General Manager kindly explained the mix up and that he would have honored the deal, if we had it in writing. However, having mistakenly trusted a salesman, I didn’t have it and we mutually parted ways. More

Thank you Shane and William Bee I bought 3 cars at Treasure Coast Toyota and this place has always been fantastic for our family. Thank you Shane and William Bee. I'm very happy with I bought 3 cars at Treasure Coast Toyota and this place has always been fantastic for our family. Thank you Shane and William Bee. I'm very happy with the purchase of the 2018 Toyota Corolla for my son. More

It it wasn't for Maria Tamitas I would have left. I came in Sunday. Saw a 2018 Corolla looking for the price listed on your flier, which is what Got me there. Not until 30 minutes later told you had n I came in Sunday. Saw a 2018 Corolla looking for the price listed on your flier, which is what Got me there. Not until 30 minutes later told you had no more cars at that price. Thank God for Maria, definitely was leaving and was upset. Maria stepped in and assisted me with getting A 2018 Toyota Corolla that was still within my budget.I love my car and I am a very satisfied customer. Thank you for your patience Maria and excellent customer service. Also Thank you for going out of your way to assist me in returning my rental to Enterprise and continuing to follow up with me after the sale. You are a Rock Star 🌟 More

Bought Rav4 I love the Toyota brand and have had different models for over 30 years. I was trading my Highlander in and downsizing to Rav4. I had done my homework I love the Toyota brand and have had different models for over 30 years. I was trading my Highlander in and downsizing to Rav4. I had done my homework online for new car pricing and trade-in value of my current car. Still, I hate the actual process of going to the dealer and having to haggle out the price. Xavier met us in the lot and was very casual, not overbearing and answered all our questions. We knew what we wanted and it was a matter of the little details. Xavier and Doug were extremely nice in getting the deal finalized. The other nice thing is that the dealership had a very large Rav4 inventory and was nice to see all types of price ranges in person. My only complaint would be that they were a little short staffed in paperwork process and it took awhile to finalize. However, they apologized for the wait and everyone was very nice. I have had 2 follow up calls asking how everything went and making sure I was happy. I would definitely recommend the dealership. More

Positive Buying Experience Xavier Medina and Tom were a pleasure to work with. Usually I am very uneasy walking into a car dealership but not this place. Xavier went the extra Xavier Medina and Tom were a pleasure to work with. Usually I am very uneasy walking into a car dealership but not this place. Xavier went the extra miles to make sure I got the answers I needed in record breaking time. He was even in contact with me on his day off! Not to mention, I live in Boston and purchased my RAV4 in Stuart, Fla. That alone, says it all! Very accommodating and very fair pricing. All around, great experience! thank you , Lisa Piazza More

We went in for an oil change and came out with a new car!!! We went in to have our car serviced by Denise, who is wonderful, decided to look into lowering our payments. Tom took us to Karen who showed us, very We went in to have our car serviced by Denise, who is wonderful, decided to look into lowering our payments. Tom took us to Karen who showed us, very patiently, different cars and finally Tom made the payments work and we decided on a 2018 new Rav 4. John walked us through the paperwork with much efficiency. We give them all 10 for their personalities!!! More