Trent Cadillac Buick GMC

Called the that morning and was able to set up an appointment to look at the vehicle we were interested in. Vehicle and salesman was ready when we arrived. We told them where we wanted to be payment appointment to look at the vehicle we were interested in. Vehicle and salesman was ready when we arrived. We told them where we wanted to be payment wise and they got us below before adding gap insurance. We were pleased with all persons involved. More

This is my second vehicle purchased from Josh Grasso and Trent GMC. I bought a Sierra from Josh in 2020 and still have that truck. I drive past four other dealerships and shop only at Trent. We live just Trent GMC. I bought a Sierra from Josh in 2020 and still have that truck. I drive past four other dealerships and shop only at Trent. We live just outside Raleigh. Josh makes the process so simple. He knows my time is very limited and handles a lot of the behind-the-scenes stuff for me, so we are not spending half a day in the dealership. I called Josh and told him I was looking for a very particular Buick Envista(color and model). Even though they did not have one on the lot Josh found one at another dealership and worked with the GM on getting it to Trent. Josh also helped coordinate getting a few extras we wanted on the vehicle. I can NOT say enough good things about Josh and Trent GMC. Even when I come back for oil changes in my truck everyone is super friendly, and they don't harass you about buying unnecessary products. Brent in finance was also great to work with. I will absolutely be back in December to buy another truck for my son when he turns 16. Last thing since I bought my truck in 2020 Josh has always sent us cards on special occasions and sent texts checking on us. Customer service and relationships are big things with me and that is why I will only shop at Trent. More

Mr Josh Grasso was an amazing salesman today. His knowledge and expertise was outstanding and he was very helpful with my perfect selection of a leased vehicle. Him and his team went above and be His knowledge and expertise was outstanding and he was very helpful with my perfect selection of a leased vehicle. Him and his team went above and beyond my expectations!!!! I would recommend everyone looking for a new GM or Cadillac swing by Trent in New Bern, NC!!! More

Chris and team made our experience super painless. Everyone was helpful, and the process went smoothly and efficiently. Would highly recommend Chris and the dealership to anyone on the hunt! Everyone was helpful, and the process went smoothly and efficiently. Would highly recommend Chris and the dealership to anyone on the hunt! More

The only dealership that was willing to make a deal with me. They went over the top to earn my business. me. They went over the top to earn my business. More

Ronnie made our car buying experience most enjoyable! Personable, witty, professional… he had us in and out in record time… with a great deal! Personable, witty, professional… he had us in and out in record time… with a great deal! More

Joshua at Trent olds Cadillac did an awesome job helping us find a car for our daughter! us find a car for our daughter! More

Tommy was fantastic very knowledgeable. Expertise and experience were off the charts. Pleasant , Nice . Genuine. Thanks for answering all my questions. Expertise and experience were off the charts. Pleasant , Nice . Genuine. Thanks for answering all my questions. More

My hole experience was excellent, Ron Polk went above and beyond, polite professional awesome sales man , couldn't ask for a better buying experience.I would recommend Trent Cadillac for a new or used vehicl beyond, polite professional awesome sales man , couldn't ask for a better buying experience.I would recommend Trent Cadillac for a new or used vehicle. Thank you all for a great experience. More

Ronnie and C. T. are very good at their jobs. They make you feel comfortable and welcome at Trent. They are very patient in explaining every detail of buying or l T. are very good at their jobs. They make you feel comfortable and welcome at Trent. They are very patient in explaining every detail of buying or leasing a new car, from how to use the car features to all aspects of financing the vehicle. Trent, you are lucky to have these guys working for you! Thank you guys! More