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Trent Cadillac Buick GMC
New Bern, NC
1,229 Reviews
For convenience in all of your automotive needs Trent Cadillac Buick GMC is the place to buy your car! Our family owned dealership has been serving Eastern North Carolina since 1957. Visit us to find the best deals in the area! With our great selection of inventory and professional Sales and Leasing Consultants to assist you we're confident you will find the vehicle that suits your needs. We strongly believe in a customer service approach so you won't find any sales tactics or gimmicks. Give us a call at 888 856-2304 or stop-in today to see why "our people give you the edge!"
Our people give you the edge!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,229 reviews
April 26, 2025
Always a friendly and professional experience when i deal with Trent. Tommy is great and super knowledgeable on the vehicles we were looking at. We have purchased from Trent twice now and will be back aga with Trent. Tommy is great and super knowledgeable on the vehicles we were looking at. We have purchased from Trent twice now and will be back again. Thanks to all at Trent and Tommy for a great experience. More
by barryknauff
April 26, 2025
This dealership has great customer service, everyone is genuinely friendly and helpful! Our sales rep, Tommy, is very knowledgeable and he always goes over and above. We have used him twice to buy a vehicl genuinely friendly and helpful! Our sales rep, Tommy, is very knowledgeable and he always goes over and above. We have used him twice to buy a vehicle at this location. This will always be the first place I go to when car shopping because they are just amazing to do business with! More
by Liz
April 25, 2025
Purchasing our car at Trent Cadillac GMC dealership was the best decision we made. From the minute we met Joshua Grasso until we drove off the lot it was a very comfortable experience! Josh is so pleasant, the best decision we made. From the minute we met Joshua Grasso until we drove off the lot it was a very comfortable experience! Josh is so pleasant, knowledgeable patient and honest. We felt that Joshua was so understanding of our situation and what we were looking for.He is an outstanding salesman. He should be commended for a job well done. The manager was so gracious. The sales staff reflect the leadership qualities! .Josh was never aggressive or pushy in promoting this sale. We were very comfortable and drove off the lot very happy with our new car! More
by Celiapurdie3@gmail.com
April 25, 2025
Trent Cadillac Buick GMC is the best dealership we have ever dealt with. From management to salesmen to the business office….we were treated so wonderfully and professionally. Joshua Grasso was our salesma ever dealt with. From management to salesmen to the business office….we were treated so wonderfully and professionally. Joshua Grasso was our salesman. He is an exceptional person! He was honest, friendly and so knowledgeable! He showed us cars in our price range and we felt so comfortable working with him. This dealership is a 5 star establishment and if you are looking for a car—- this is the place to go Bernard & Celia Purdie More
by Celiapurdie3@gmail.com
April 24, 2025
Lew and Trent are always a pleasure to work with. Best GM dealer in NC Best GM dealer in NC More
by ralphmoore1947
April 22, 2025
I had called and spoke with Melissa who was absolutely awesome. I told her I just wanted to see what the interior was like and I would go from there in a few months. She set me up with Josh who is probabl awesome. I told her I just wanted to see what the interior was like and I would go from there in a few months. She set me up with Josh who is probably the best sales man I have ever encountered with a car dealership. So knowledgeable so friendly and he wasn't pushing me to do anything. I will certainly Buy my next truck in 2026 and hope to have a relationship with Melissa and josh. More
by galentreble
April 17, 2025
The service was outstanding. The guys were easy to work with and made us feel comfortable from the time we walked into the store. The guys were easy to work with and made us feel comfortable from the time we walked into the store. More
by MITCHELLW39
Verified CustomerApril 17, 2025
This is our third vehicle from Trent. Ronnie was great: helpful, knowledgeable, got us the deal we wanted. He took the time to go over all the features of the vehicle with us and get us Ronnie was great: helpful, knowledgeable, got us the deal we wanted. He took the time to go over all the features of the vehicle with us and get us set up with our OnStar service. Overall, a great experience! I recommend Trent for their sales and service teams. We’ve always been happy with every one here. More
by Coni354
Employees Worked With
April 17, 2025
I can't imagine purchasing a car from any other dealership! This is the fourth car I have purchased from Trent and they are a first-class operation. Joshua Grasso is THE GO-TO GUY! He is and hon dealership! This is the fourth car I have purchased from Trent and they are a first-class operation. Joshua Grasso is THE GO-TO GUY! He is and honest, kind and good guy. What you see is what you get, and there are no "games" - it is refreshing when it comes to buying a car. I can't say enough about my experiences there. More
by lynda
