Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Trent Cadillac Buick GMC
New Bern, NC
1,183 Reviews
For convenience in all of your automotive needs Trent Cadillac Buick GMC is the place to buy your car! Our family owned dealership has been serving Eastern North Carolina since 1957. Visit us to find the best deals in the area! With our great selection of inventory and professional Sales and Leasing Consultants to assist you we're confident you will find the vehicle that suits your needs. We strongly believe in a customer service approach so you won't find any sales tactics or gimmicks. Give us a call at 888 856-2304 or stop-in today to see why "our people give you the edge!"
Our people give you the edge!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,183 reviews
March 20, 2025
This is our 7th car bought from Trent Olds and Lew in particular. Always pleased with the way he works with us and I appreciate Wayne in the service department! particular. Always pleased with the way he works with us and I appreciate Wayne in the service department! More
by Housecat60
Employees Worked With
March 19, 2025
Attention to detail, compassionate and friendly. Overall really enjoyed my experience here and would recommend to anyone else. Overall really enjoyed my experience here and would recommend to anyone else. More
by inmanu6
Employees Worked With
March 19, 2025
Went into this dealership expecting the same old vehicle buying experience, but wow was i surprised by how nice and helpful Ronnie and all the staff were. They worked within my budget and everything was don buying experience, but wow was i surprised by how nice and helpful Ronnie and all the staff were. They worked within my budget and everything was done quickly. I would recommend buying from them to anyone. More
by HRUYNO
Employees Worked With
March 18, 2025
Josh is very knowledgeable about the vehicles they sell. He immediately makes you comfortable and he feels like an old friend! You won't find a salesman anywhere that works harder to provide top notch ser He immediately makes you comfortable and he feels like an old friend! You won't find a salesman anywhere that works harder to provide top notch service before, during and after the sale!! Highly recommended! More
by DebbieS
Employees Worked With
March 15, 2025
We had a great experience at Trent. Our salesman, Joshua Grasso was an absolute pleasure to work with as well as the finance person, Brent. We are happy we took out business and found Our salesman, Joshua Grasso was an absolute pleasure to work with as well as the finance person, Brent. We are happy we took out business and found a great team to work with and hopefully come back for our next purchase. Totally recommend Trent and I have been told the same from many of my friends that have purchases there in the past or use their other services. Thanks Team Trent for wonderful buying experience! More
by dkblocker
March 15, 2025
We are more than happy with our experience at Trent GMC in New Bern. Everyone treated us exceptionally well. We could not have asked for a better Sales person in Ronnie Brinson. He was very respectful of o in New Bern. Everyone treated us exceptionally well. We could not have asked for a better Sales person in Ronnie Brinson. He was very respectful of our questions and concerns and took the time to show my husband the ins and outs of his new truck. Mr. Cooper handled all the final paperwork very smoothly and we loved how he did not spend our time in his office trying to sell us add ons rather we signed paperwork and talked about our grandkids. 5 star experience for our family. Thank you! More
by amanda_dudman
March 15, 2025
Joshua Grasso is patient and allows you to make a decision without pushing. Highly recommend him! decision without pushing. Highly recommend him! More
by monica.blocker
Employees Worked With
March 14, 2025
We appreciated the whole process of purchasing a car with Trent Cadillac Buick GMC. The staff is competent, honest, and helpful. Trent Cadillac Buick GMC. The staff is competent, honest, and helpful. More
by Kathleen & Dave
Employees Worked With
March 14, 2025
One of the best places to purchase a vehicle, I was so impressed with Jonathan Griffee ,all the way through to the Finance manager Great buying experience,!! recommend them to alot of people ! impressed with Jonathan Griffee ,all the way through to the Finance manager Great buying experience,!! recommend them to alot of people ! More
by candy7
Verified CustomerEmployees Worked With
March 13, 2025
Josh at Trent does an absolutely amazing job! He helped me purchase my 2024 Mazda CX-50 and the process could not have been better. He answered all questions I had and showed me every car I was i He helped me purchase my 2024 Mazda CX-50 and the process could not have been better. He answered all questions I had and showed me every car I was interested in. This is my second time coming back to Trent and having Josh! Highly recommend to anyone looking for a vehicle! More
by Jacob
