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Trent Cadillac Buick GMC
New Bern, NC
1,210 Reviews
For convenience in all of your automotive needs Trent Cadillac Buick GMC is the place to buy your car! Our family owned dealership has been serving Eastern North Carolina since 1957. Visit us to find the best deals in the area! With our great selection of inventory and professional Sales and Leasing Consultants to assist you we're confident you will find the vehicle that suits your needs. We strongly believe in a customer service approach so you won't find any sales tactics or gimmicks. Give us a call at 888 856-2304 or stop-in today to see why "our people give you the edge!"
Our people give you the edge!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,210 reviews
June 27, 2022
Customer service is alive and well here. This is car number 8. Thank you, Trent. Josh Grasso, you are the man. Not enough words to express our many thanks to you and Brent Cooper. You always This is car number 8. Thank you, Trent. Josh Grasso, you are the man. Not enough words to express our many thanks to you and Brent Cooper. You always make us feel important, you always make us feel confident in your recommendations. I had one local dealership make me feel like I was just a sale, thanks goodbye. I have never felt anything but care and concern and appreciation for our business whether the first or the 8th. Thank you, Trent, and keep up the amazing work. I will always recommend you. Nothing but great things to say. More
by rcross20
June 25, 2022
We just bought our fifth car from Josh Grasso and Trent. I literally can’t imagine buying cars from anyone else. Josh goes above and beyond to make sure we’re happy and is the opposite of a high pressure sa I literally can’t imagine buying cars from anyone else. Josh goes above and beyond to make sure we’re happy and is the opposite of a high pressure salesman. He knows his cars in and out. Great experience every time! More
by SPro
Employees Worked With
June 24, 2022
Customer service is still alive! I’ve been hearing their adds for years. Finally got to experience it for myself! Maybe I’m gonna be a customer for life? I’ve been hearing their adds for years. Finally got to experience it for myself! Maybe I’m gonna be a customer for life? More
by Just what I need
Employees Worked With
June 23, 2022
Excellent experience. Ronnie was the utmost professional and made buying a new vehicle pleasurable Thank you. Ronnie was the utmost professional and made buying a new vehicle pleasurable Thank you. More
by harryblot
Employees Worked With
June 23, 2022
This is my third purchase from Trent over the years & always had a good experience. Josh Grasso is always so helpful & to make sure I am satisfied & answers all questions. The service department is always had a good experience. Josh Grasso is always so helpful & to make sure I am satisfied & answers all questions. The service department is excellent also! I think Trent is # 1 & Josh is also! More
by Carrollynn619
June 18, 2022
We recently purchased a Chevy Colorado from Laron (Ron) Polk at Trent Buick/GMC/Cadillac and couldn’t have been happier with the experience. Ron was professional, courteous and personable throughout the en Polk at Trent Buick/GMC/Cadillac and couldn’t have been happier with the experience. Ron was professional, courteous and personable throughout the entire process. He respected our time and worked to get our transaction completed as quickly as possible while simultaneously going through each step thoroughly as this truck was for my son and it was his first experience with buying a car. Not an easy feat but Ron did it with ease. The entire atmosphere at Trent was very friendly and open with zero high pressure sales tactics. Brent in financing was quick and efficient In getting our deal completed and getting us on our way home. All in all an EXCELLENT experience and we wouldn’t hesitate to buy from Ron again and to recommend Trent to anyone looking for an honest and friendly car buying experience. . More
by Rick Kern
Employees Worked With
June 13, 2022
Tommy was awesome! ! So respectful and very informative!! Great customer service ! I would recommend this dealership again and again ! Very pleased and happy ! Very pr ! So respectful and very informative!! Great customer service ! I would recommend this dealership again and again ! Very pleased and happy ! Very professional!! More
by Tracey11
Employees Worked With
June 12, 2022
Attentive friendly and responsive . Easy to work with. Found vehicle to meet my requirements. Gave me excellent trade in on my vehicle. Easy to work with. Found vehicle to meet my requirements. Gave me excellent trade in on my vehicle. More
by Wa2fis
Employees Worked With
June 10, 2022
Great job by Josh and Brent! ! They listen and respond to any questions or concerns. I appreciate their attention to detail.I always feel welcomed and respected at Trent . ! They listen and respond to any questions or concerns. I appreciate their attention to detail.I always feel welcomed and respected at Trent . More
by Bcweeart
June 10, 2022
Completely satisfied with the ease of purchasing my new truck. Look forward to future deals. truck. Look forward to future deals. More
by Kkoonce0
