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Trent Cadillac Buick GMC
New Bern, NC
1,381 Reviews
For convenience in all of your automotive needs Trent Cadillac Buick GMC is the place to buy your car! Our family owned dealership has been serving Eastern North Carolina since 1957. Visit us to find the best deals in the area! With our great selection of inventory and professional Sales and Leasing Consultants to assist you we're confident you will find the vehicle that suits your needs. We strongly believe in a customer service approach so you won't find any sales tactics or gimmicks. Give us a call at 888 856-2304 or stop-in today to see why "our people give you the edge!"
Our people give you the edge!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 76 service reviews
November 14, 2025
ENTIRE STAFF,FRONT TO BACK,WERE EXTREMELY PROFESSIONAL. FANTASTIC!!!! LOVE LOVE LOVE LOVE LOVE LOVE LOVE LOVE FANTASTIC!!!! LOVE LOVE LOVE LOVE LOVE LOVE LOVE LOVE More
by GOINW
November 13, 2025
They were efficient in changing my tires as well as checking existing alignment of the vehicle, also the price was for that set of tires was good. checking existing alignment of the vehicle, also the price was for that set of tires was good. More
by vrprjr68
September 23, 2025
Rep was informative and professional. Kept me informed of status. Trent is a top notch dealership. On a different note, in all honesty m, I don’t enjoy being asked to complete a survey mo Kept me informed of status. Trent is a top notch dealership. On a different note, in all honesty m, I don’t enjoy being asked to complete a survey more than once and certainly not 3 or 4 times. And when I finally got around to doing it, I was required to write a minimum of 15 words. If it weren’t for the fact they the rep was so good I would not have completed this survey out of principle. More
by ebrice210
Employees Worked With
Kyle?
July 14, 2025
The service staff were courteous and professional. The technician was highly skilled and experienced. I was constantly kept updated on problems and progress through phone calls, emails and videos. C The technician was highly skilled and experienced. I was constantly kept updated on problems and progress through phone calls, emails and videos. Cost estimates and additional work approvals were submitted as needed. Although my repairs were extensive and costly, I felt that it was of the highest quality and fairly priced. More
by moonrraker
Employees Worked With
Jennifer, Albert
June 26, 2025
Helpful, polite and great follow up regarding an issue with the vehicle's broken grill. with the vehicle's broken grill. More
by GM
September 06, 2024
Very courteous staff from start to finish. Everyone was very professional and accommodating . Great Job! Everyone was very professional and accommodating . Great Job! More
by Hbmluv2ski
Employees Worked With
July 16, 2024
Thomas was great, he went above and beyond. I asked about how many miles I had put on my last set of tires and he researched it and gave me an answer. I then bought a new set of the same. Great I asked about how many miles I had put on my last set of tires and he researched it and gave me an answer. I then bought a new set of the same. Great help, he is a keeper. More
by cvn71nurse
Employees Worked With
Thomas, Service
