Trent Cadillac Buick GMC
New Bern, NC
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 81 service reviews
Took care of me and my wife. Very fair and reasonable. And the process was easy. Very fair and reasonable. And the process was easy. More
Wayne, in the service department along with Albert were outstanding with their professionalism courtesy, and full transparency involving service to my vehicle . Wayne also followed up with a phone call to outstanding with their professionalism courtesy, and full transparency involving service to my vehicle . Wayne also followed up with a phone call to make sure I was completely satisfied. Communication is key for an organization to maintain its clients. More
Josh was awesome! He really did good for me and my family. Everybody was very cordial. I will recover Trent to everybody! He really did good for me and my family. Everybody was very cordial. I will recover Trent to everybody! More
Dealership is top notch. The service department performed the necessary repairs in a timely manner. I am pleased with the experience. The service department performed the necessary repairs in a timely manner. I am pleased with the experience. More
They were efficient in changing my tires as well as checking existing alignment of the vehicle, also the price was for that set of tires was good. checking existing alignment of the vehicle, also the price was for that set of tires was good. More
Rep was informative and professional. Kept me informed of status. Trent is a top notch dealership. On a different note, in all honesty m, I don’t enjoy being asked to complete a survey mo Kept me informed of status. Trent is a top notch dealership. On a different note, in all honesty m, I don’t enjoy being asked to complete a survey more than once and certainly not 3 or 4 times. And when I finally got around to doing it, I was required to write a minimum of 15 words. If it weren’t for the fact they the rep was so good I would not have completed this survey out of principle. More
The service staff were courteous and professional. The technician was highly skilled and experienced. I was constantly kept updated on problems and progress through phone calls, emails and videos. C The technician was highly skilled and experienced. I was constantly kept updated on problems and progress through phone calls, emails and videos. Cost estimates and additional work approvals were submitted as needed. Although my repairs were extensive and costly, I felt that it was of the highest quality and fairly priced. More

















