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Trent Cadillac Buick GMC

New Bern, NC

4.9
1,681 Reviews
For convenience in all of your automotive needs Trent Cadillac Buick GMC is the place to buy your car! Our family owned dealership has been serving Eastern North Carolina since 1957. Visit us to find the best deals in the area! With our great selection of inventory and professional Sales and Leasing Consultants to assist you we're confident you will find the vehicle that suits your needs. We strongly believe in a customer service approach so you won't find any sales tactics or gimmicks. Give us a call at 888 856-2304 or stop-in today to see why "our people give you the edge!" Our people give you the edge!
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1707 Highway 70 East

New Bern, NC

28560

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Showing 81 service reviews

August 08, 2026

Easy to work with, price for the repairs was as originally quoted. Follow up was outstanding. Thanks to all and Especially Camden More

by neiljohnson4669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camden in the Service Dept
Aug 11, 2026 -

Trent Cadillac Buick GMC responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 01, 2026

Took care of me and my wife. Very fair and reasonable. And the process was easy. More

by Goody
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2026 -

Trent Cadillac Buick GMC responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 07, 2026

Very quick to set an appointment and report back with findings. Made repairs and returned vehicle in a timely manner. More

by Dehodges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
? Can’t remember his name
Jul 11, 2026 -

Trent Cadillac Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Trent Buick GMC and we hope to see you again soon!

January 26, 2026

Wayne, in the service department along with Albert were outstanding with their professionalism courtesy, and full transparency involving service to my vehicle . Wayne also followed up with a phone call to More

by billsabiston4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne & Albert
Jan 29, 2026 -

Trent Cadillac Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

December 31, 2025

Josh was awesome! He really did good for me and my family. Everybody was very cordial. I will recover Trent to everybody! More

by Starlon Daniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim (finance) 5 stars
Jan 02, 2026 -

Trent Cadillac Buick GMC responded

Starlon, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 10, 2025

Dealership is top notch. The service department performed the necessary repairs in a timely manner. I am pleased with the experience. More

by pjmeyer42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Riggs
Dec 13, 2025 -

Trent Cadillac Buick GMC responded

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

November 13, 2025

They were efficient in changing my tires as well as checking existing alignment of the vehicle, also the price was for that set of tires was good. More

by vrprjr68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Brinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lew Branche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2025 -

Trent Cadillac Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 23, 2025

Rep was informative and professional. Kept me informed of status. Trent is a top notch dealership. On a different note, in all honesty m, I don’t enjoy being asked to complete a survey mo More

by ebrice210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle?
Sep 25, 2025 -

Trent Cadillac Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

August 21, 2025

Great experience with Ron and the finance manager Tim great people and excellent service I am very happy. More

by jaddiasfranklin51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Just great service
Aug 24, 2025 -

Trent Cadillac Buick GMC responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 14, 2025

The service staff were courteous and professional. The technician was highly skilled and experienced. I was constantly kept updated on problems and progress through phone calls, emails and videos. C More

by moonrraker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer, Albert
Jul 16, 2025 -

Trent Cadillac Buick GMC responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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