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Tri State Nissan

Winchester, VA

Overview
Employees
Reviews
Vehicles
4.8
1,051 Reviews
Tri-State Nissan has been a proud member of the Marlow Automotive Group since 1983. The Marlow Automotive Group has served the Northern Shenandoah Valley for over 75 years and include Marlow Motor Company (Chrysler- Jeep- Dodge- Ram) in Front Royal, Virginia and Marlow Ford in Luray, Virginia. As a local family-owned and woman-operated business, the dealerships of the Marlow Automotive Group have strong ties to the communities in which they operate. This translates into a high level of convenience, increased accountability, and a strong commitment to our customers and community.
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1230 Millwood Pike

Winchester, VA

22602

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Showing 1,051 reviews

June 29, 2024

It's nice to see familiar faces even when it's been a while between service. More

by ONEQUILTINGRANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Tri State Nissan responded

Thank you for the great review! Our Tri-State Nissan family likes to extend their joy to everyone, and make you feel a part of our family! We were glad to see you, and we hope you have a fantastic day!

June 16, 2024

wasn't happy with having to replace a wheel my expense especially when my wheel warranty just expired in February. More

by schradertw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Tri State Nissan responded

Thank you for your review! I hope you have a great week, and we'll see you soon..

June 13, 2024

Went in for an oil change and rotation. Staff provided notice for upcoming services without incessantly pushing for it. More

by AGLDN2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Pressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Tri State Nissan responded

Thank you for your rating! We don't like pushy either, so I'm happy we gave you some great, smooth service. Have a fantastic day, and we'll see you soon!

June 11, 2024

Great service. Skyler was always making me aware of how long it would be and if anything else was needed. More

by kerry0663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Tri State Nissan responded

Thank you for your amazing review!! I'm so glad that everything went well! Skyler is awesome, and I'm happy she represented us well by providing excellent communication and service. We'll see you soon, and have a wonderful day!

June 07, 2024

Impressed after 17 years I have received my first military discount, thank you Callie. I have been coming by so long that I feel at home working with the service department. Quality work, good commun More

by aqst2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Callie
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Jun 10, 2024 -

Tri State Nissan responded

Thank you for the awesome review! I'm so excited that you can call us your second home. And this home definitely has a heart! So stop by for a visit, repair, or anything else if you need to relax. Have an awesome day, and we'll see you soon!

June 05, 2024

The service department is amazing. They are the reason I am a longtime repeat customer. More

by TAMARASTANSBERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Siebert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Pressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Stogdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Tri State Nissan responded

Thank you for your awesome review! I'm so excited that everything went smoothly for you! I'm looking forward to the repeat visits up ahead! Have a marvelous day!

June 01, 2024

Very welcoming when you arrive for service. Clean customer service area. The hours are great!! More

by GARANDJACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Tri State Nissan responded

Thank you for your five-star review! Our goal is to be as warm and welcoming as possible! If there is anything we can improve on, please let us know, and we'll be happy to make your next visit even better. I hope you have a great day!

May 19, 2024

We always recommend tristate nissan to people looking for new or used cars and trucks. More

by dcongo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Tri State Nissan responded

Thank you the glowing review and the recommendation! We're so happy to be here for your needs. And we can't wait to help your recomendees as well!

May 18, 2024

Pleasant and smooth visit. They took care of me quickly and even pointed out a couple of things I needed to take care of. I would definitely recommend to others More

by DVHOOVER
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Tri State Nissan responded

Thank you for your awesome review! Caring for you is our job and goal, and we're proud of it. Have an excellent day!

May 18, 2024

Great customer service. Explained everything that was to happen. Fast and affordable and pleased with the entire encounter. More

by tsamptrail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Tri State Nissan responded

Thank you for your epic five-stars! I'm excited that we made everything a fun, smooth journey. That's what we're all about: helping you out. Have a wonderful day!

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