Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Tri State Nissan

Winchester, VA

Overview
Employees
Reviews
Vehicles
4.8
1,064 Reviews
Tri-State Nissan has been a proud member of the Marlow Automotive Group since 1983. The Marlow Automotive Group has served the Northern Shenandoah Valley for over 75 years and include Marlow Motor Company (Chrysler- Jeep- Dodge- Ram) in Front Royal, Virginia and Marlow Ford in Luray, Virginia. As a local family-owned and woman-operated business, the dealerships of the Marlow Automotive Group have strong ties to the communities in which they operate. This translates into a high level of convenience, increased accountability, and a strong commitment to our customers and community.
Contact Dealership
View Awards

1230 Millwood Pike

Winchester, VA

22602

Directions

By Type

Showing 1,064 reviews

October 14, 2023

Very pleasant experience. I was treated well and would recommend the dealership to friends and family. The price’s today are very high and the individual fees make vehicle sel More

by rkhartz9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julius Zakery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Johnson, Chris Malone, Jerry Yahner
Report | Print
Oct 17, 2023 -

Tri State Nissan responded

Hello, We are so pleased to hear that you had a pleasant experience here at our dealership. Our staff works hard every day to accommodate the wants and needs of every customer that steps through our doors. We understand how important the car buying experience is and want to make it as smooth as possible. Thank you for your positive feed back and 5-star rating. We are pleased to have you as a Tri-State Nissan Valued customer.

Oct 17, 2023 -

rkhartz9 responded

Thank you for your reply to my survey. I have enjoyed driving my new Nissan Pathfinder. My wife and I will continue to visit your dealership to maintain our SUV.

October 11, 2023

Vladimir is my hero. I really needed a vehicle that would keep me and my granddaughter safe. Vladimir was empathic, caring and professions. He went beyond the call of More

by starksm43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Siebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Strosnider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julius Zakery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Payne, Vlad Stanisavljevic, Keven Steen
Report | Print
Oct 14, 2023 -

Tri State Nissan responded

Hello we are so glad to hear such positive things about one of our sales members. Vladimir is absolutely an amazing person all around. He posses great empathy and care for any and every individual he comes into contact with. We are honored to have him. So glad to see the public response to the great customer service skills that these ladies and gents have. Thank you for your positive feed back and 5 star rating. Thank you for being a valued Nissan customer. Glad to have you as part of the family.

October 10, 2023

I am always amazed by the friendliness and professionalism shown by this service department. They are fair, honest, and a true pleasure to work with. More

by JKPASS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Pressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2023 -

Tri State Nissan responded

Hello we are so glad to hear that our service department is holding to the Nissan customer service standard. We strive to let all of our customers know they are valued. Thank you for you review and 5 star rating. Glad to have you as a valued customer.

October 09, 2023

Mike is very knowledgeable and understanding with knowing what we wanted. The whole team was nice. More

by jeff1fan24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julius Zakery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Brown, Keven Steen
Report | Print
Oct 14, 2023 -

Tri State Nissan responded

Hello we are glad to hear that mike was able to service you and get you into exactly what you wanted and what fit your needs to your standards. Thank you for your positive review and 5 star rating thank you for being a valued Nissan customer

October 03, 2023

Very satisfied with our purchase. Would recommend to friends and family. Haven’t bought a new vehicle in 23 years. More

by wilma_pope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2023 -

Tri State Nissan responded

Hi Wilma We are so pleased that you are enjoying your new car purchase and that you feel confident in your decision. We understand how possibly nervous you could've been after 23 years. It is most pleasing to hear that you gave us the chance to help you and get you into something new and most deserved. Thank you for your positive review and your 5 star rating. Congratulations on becoming a member of the Tri-State Nissan valued customer family. Cheers to you!

September 30, 2023

Kevin was very kind, courteous and professional. He answered all of my questions and left me feeling that my Car would be in Great hands! I am pleased with my Experience at Tri State Nissan! More

by mauied87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2023 -

Tri State Nissan responded

We are so pleased to hear that Kevin was so helpful and courteous. It is always an awesome feeling to know and feel assured that your in good hands. We appreciate the review and 5 star rating. Thank you for being a Customer with us here at Tri-State Nissan of Winchester. We look forward to seeing you again.

September 21, 2023

The shop manager was prompt and friendly. He answered the questions I had concerning tune ups and tires. More

by spring53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2023 -

Tri State Nissan responded

We're thrilled to hear you had a good experience with our shop manager! Prompt and friendly service is our pedal-powered promise, and we're delighted he could steer you in the right direction regarding tune-ups and tires. Thanks for rolling by and choosing us for your car needs – we're always here to help you cruise smoothly on the road!

September 16, 2023

I didn't have to wait very long and my Rouge Sport was done. Staff was very pleasant. More

by makile54
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember their name
Report | Print
Sep 18, 2023 -

Tri State Nissan responded

We're thrilled to hear that your visit to our service center was as smooth as a joyride in your Rouge Sport! Our team takes pride in delivering efficient and pleasant experiences, so you can get back to enjoying the open road in no time. Your kind words keep our engines running with enthusiasm – thank you for choosing us!

September 16, 2023

Todd did a great job and was a real joy to work with. Really appreciate all he did for me. More

by faithden2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Tri State Nissan responded

We're thrilled to hear that Todd made your experience a delightful one, Faith! Todd truly excels at bringing joy into his work and ensuring client satisfaction. We'll be sure to pass along your kind words, and we look forward to assisting you again in the future.

September 15, 2023

Fixed an annoying issue on the car and didn't cost us a fortune. Thanks! More

by DAVID.SCHWANTES
Recommend Dealer
Yes
Employees Worked With
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Tri State Nissan responded

We're thrilled to hear that we could squash that pesky car annoyance without breaking the bank David! Our team at Tri-State Nissan takes pride in delivering top-notch service that keeps both our customers and their wallets happy. We'll always be here whenever you need us—happy driving!

1
...
22
23
24
...
107