Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Tri State Nissan - Service Center

Winchester, VA

4.7
272 Reviews
Call Service Center (540) 667-6800

272 Reviews of Tri State Nissan - Service Center

Sort by
April 13, 2024

Awesome experience, Chris was excellent to deal with. We were his first sale since starting there. Would highly recommend. More

by jim.hite57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius Zakery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Stevens
Report | Print
Apr 15, 2024 -

Tri State Nissan responded

That's fantastic to hear, Jim! We're thrilled to hear that Chris provided you with excellent service during your visit. Thank you for recommending us, and we hope to see you again soon!

Helpful
April 12, 2024

Everyone was cordial and professional. The environment was clean. The car was serviced promptly and professionally. More

by katrina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Tri State Nissan responded

Katrina, thank you for your kind words! We're thrilled to hear that you had a positive experience with us. Providing a clean and professional environment is important to us, and we're glad that you noticed. If you ever need anything else, don't hesitate to reach out. Safe travels!

Helpful
April 09, 2024

Great customer service! !! Vladimir is great! Great job, truck is great, and I recommend Nissan Winchester More

by jranddaughtersllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius Zakery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Pressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vlad Stanisavljevic
Report | Print
Apr 15, 2024 -

Tri State Nissan responded

We're delighted to hear about your positive experience, jranddaughtersllc! Thank you for taking the time to share your feedback. We're thrilled that Vladimir and our team at Nissan Winchester provided you with excellent customer service and that you're pleased with your truck. Your recommendation means a lot to us, and we're grateful for your support. If you ever need anything else or have any questions, don't hesitate to reach out. Enjoy your new truck!

Helpful
April 01, 2024

Service advisor Bob is great! He is very nice and helpful. I only come there when he is working. More

by damiemaloneA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Pressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2024 -

Tri State Nissan responded

Thank you for your feedback! We're delighted to hear that Bob provided you with exceptional service. We appreciate your loyalty and look forward to assisting you again in the future. If you ever need anything, don't hesitate to reach out.

Helpful
March 31, 2024

Kevin is the best! Tristate always gets me in and out quickly and never tries to upsell me with unnecessary things. More

by AMYEBRYANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2024 -

Tri State Nissan responded

Thank you for your kind words, AMYEBRYANT! We're delighted to hear that Kevin provided you with excellent service and that you had a positive experience with us. Customer satisfaction is our top priority, and we always strive to make your visits efficient and hassle-free. We appreciate your loyalty and look forward to serving you again in the future!

Helpful
March 31, 2024

cccccccccccccc cccc ccccccccc ccccc ccc cccccc cccc ccccccc ccccccc ccc ccccccc cccccccc cccccccccc cccccc ccccccc More

by lfludwr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Siebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vlad Stanisavljevic
Report | Print
Apr 02, 2024 -

Tri State Nissan responded

Thank you for your feedback! We value your input and strive to provide excellent service to all our customers. If you have any specific concerns or questions, please feel free to reach out to us directly. We're here to assist you in any way we can.

Helpful
March 28, 2024

Very friendly. Great service. Didn’t have to wait long for the work performed on my car. More

by kerry0663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2024 -

Tri State Nissan responded

Thank you, Kerry, for choosing us for your car service needs! We're thrilled to hear that you found our team to be very friendly and that you received great service. Providing efficient service without long wait times is something we strive for, and we're pleased to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to let us know. We appreciate your feedback and look forward to serving you again!

Helpful
March 22, 2024

The experience went smoothly and efficiently. The work was done in a timely manner. The process was easy More

by ddsl2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Tri State Nissan responded

We're delighted to hear that your experience at Tri-State Nissan went smoothly and efficiently! Providing timely and hassle-free service is our priority, and we're thrilled that we could meet your expectations. Thank you for choosing us, and we look forward to serving you again in the future!

Helpful
March 21, 2024

I have always revered Tri State Nissanbut it's the continued lack to work within the owners care that drags them down. Previous inspection Iasked that when removing the inspection sticker clean the gl More

by aqst2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Arellano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Pressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Stogdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Warner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Tri State Nissan responded

We appreciate your feedback and apologize for the oversight with your inspection. Rest assured, we take your concerns seriously and will address them with our team to ensure a smoother experience in the future. Please feel free to reach out directly if you have any further questions or concerns. We value your business and hope to make things right.

Helpful
March 20, 2024

Always professional and fair. Great experience as always. We recommend Tri State to everyone we work with. More

by MaryJane0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Tri State Nissan responded

Thank you for your loyalty and recommendation, MaryJane0! We're delighted to hear that you had another positive experience with us at Tri-State Nissan. Providing professional and fair service to our valued customers like you is what we strive for every day. We appreciate your trust in us and look forward to continuing to serve you and your referrals in the future!

Helpful
1
2
3
...
28