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Tri State Nissan - Service Center

Winchester, VA

4.7
277 Reviews
Call Service Center (540) 667-6800

277 Reviews of Tri State Nissan - Service Center

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March 31, 2024

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by lfludwr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Siebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vlad Stanisavljevic
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Apr 02, 2024 -

Tri State Nissan responded

Thank you for your feedback! We value your input and strive to provide excellent service to all our customers. If you have any specific concerns or questions, please feel free to reach out to us directly. We're here to assist you in any way we can.

Helpful
March 28, 2024

Very friendly. Great service. Didn’t have to wait long for the work performed on my car. More

by kerry0663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2024 -

Tri State Nissan responded

Thank you, Kerry, for choosing us for your car service needs! We're thrilled to hear that you found our team to be very friendly and that you received great service. Providing efficient service without long wait times is something we strive for, and we're pleased to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to let us know. We appreciate your feedback and look forward to serving you again!

Helpful
March 22, 2024

The experience went smoothly and efficiently. The work was done in a timely manner. The process was easy More

by ddsl2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Tri State Nissan responded

We're delighted to hear that your experience at Tri-State Nissan went smoothly and efficiently! Providing timely and hassle-free service is our priority, and we're thrilled that we could meet your expectations. Thank you for choosing us, and we look forward to serving you again in the future!

Helpful
March 21, 2024

I have always revered Tri State Nissanbut it's the continued lack to work within the owners care that drags them down. Previous inspection Iasked that when removing the inspection sticker clean the gl More

by aqst2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Arellano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Pressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Stogdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Warner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Tri State Nissan responded

We appreciate your feedback and apologize for the oversight with your inspection. Rest assured, we take your concerns seriously and will address them with our team to ensure a smoother experience in the future. Please feel free to reach out directly if you have any further questions or concerns. We value your business and hope to make things right.

Helpful
March 20, 2024

Always professional and fair. Great experience as always. We recommend Tri State to everyone we work with. More

by MaryJane0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Tri State Nissan responded

Thank you for your loyalty and recommendation, MaryJane0! We're delighted to hear that you had another positive experience with us at Tri-State Nissan. Providing professional and fair service to our valued customers like you is what we strive for every day. We appreciate your trust in us and look forward to continuing to serve you and your referrals in the future!

Helpful
March 12, 2024

Very timely service Staff was friendly and very accommodating The waiting area was clean and very comfortable More

by ginacooley8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2024 -

Tri State Nissan responded

We're thrilled to hear about your positive experience with us! Providing timely and accommodating service while maintaining a clean and comfortable environment for our customers is always our priority at Tri-State Nissan. Thank you for choosing us, and we look forward to serving you again in the future!

Helpful
March 11, 2024

Great service. Very quick with repairs. Very friendly. Very polite. Great waiting room plenty of refreshments for the customers. More

by kerry0663
Recommend Dealer
Yes
Employees Worked With
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Tri State Nissan responded

We are so glad you enjoyed our services here at Tri-State Nissan! If you ever have any recommendations please don't hesitate to reach out!

Helpful
March 09, 2024

Excellent customer service and maintenance. Very courteous and professional. I will continue to have my maintenance done and plan to continue purchasing my new trucks on a yearly basis. Thank More

by mfertig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julius Zakery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Stogdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vlad Stanisavljevic
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Mar 11, 2024 -

Tri State Nissan responded

Thank you, Michael, for your glowing review! We're delighted to hear that you've experienced excellent customer service and maintenance with us. It's our pleasure to serve you with courtesy and professionalism. We appreciate your continued trust in us for your maintenance needs and look forward to assisting you with your future truck purchases.

Helpful
March 06, 2024

Serviced my car at my reserved 9:00 am time. Great service, great team! I can't tell you enough how fabulous Martin is! Always attentive and helpful, explaining service issues in great detail. More

by RBRYAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Tri State Nissan responded

We're thrilled to hear about your positive experience with our team at Tri-State Nissan! It's wonderful to know that Martin provided you with attentive and helpful service, and we're grateful for your continued loyalty over the past decade. Thank you for choosing us, and we look forward to serving you for many more years to come!

Helpful
March 02, 2024

Great customer service! Always helpful and eager to please. I will definitely recommend them to my friends! More

by tattoo_tim76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2024 -

Tri State Nissan responded

Thank you for the kind words! We're thrilled to hear that you had a great experience with our team at Tri-State Nissan. Your recommendation means the world to us, and we appreciate your support. If you ever need anything in the future, don't hesitate to reach out. We're always here to help!

Helpful
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