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Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
1,994 Reviews
Since 1951, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions.
We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area.
Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 1,994 reviews
January 14, 2019
One of the fastest car buying experience ever Was looking for a Dodge Durango at a reasonable price. I was able to find a brand new 2018 for just a little over 25,000 which you know is a steal whe Was looking for a Dodge Durango at a reasonable price. I was able to find a brand new 2018 for just a little over 25,000 which you know is a steal when it comes to the prices for a Durango. Fred Scott and James Ayers were awesome, they really went to bat for us when it came to closing this deal. I will be recommending family members, friends and coworkers to Troncalli!! One of the best car buying experiences I have ever had. More
by Durango2018
Employees Worked With
James Ayers, Fred Scott
January 07, 2019
jeep experience Steve and Kim are best. Steve worked w me solid during the ordering process. Troncolli smoked all other dealers in atlanta. Very happy w my jeep. Steve and Kim are best. Steve worked w me solid during the ordering process. Troncolli smoked all other dealers in atlanta. Very happy w my jeep. More
by car guy
Employees Worked With
Cole Barker, Steve Radford
January 06, 2019
No pressure, very helpful sales and service team. Very satis I had been in the market for a Jeep for some time. Troncalli had the best team of no bull, no pressure sales staff that I have experienced. I highly r I had been in the market for a Jeep for some time. Troncalli had the best team of no bull, no pressure sales staff that I have experienced. I highly recommend them. More
by NewJeep
January 05, 2019
Best Car Buying Experience Ever Super low pressure. Very transparent during entire sales process. Steve was patient, knowledgeable and fun to work with. Kim in finance was a plea Super low pressure. Very transparent during entire sales process. Steve was patient, knowledgeable and fun to work with. Kim in finance was a pleasure and felt like an instant friend. Most places do not have the inventory that Troncalli has. You are told " We will have to bring in what you are looking for" Not here. They had so many choices in Jeeps that my dream was sitting on the lot. Great Experience. More
by Kelly and Brett
Employees Worked With
Steve Radford
December 31, 2018
buying a hot rod The sales staff was friendly and helpful. I made multiple visit to the dealership to test drive cars before I decided on the Charger I got and was hap The sales staff was friendly and helpful. I made multiple visit to the dealership to test drive cars before I decided on the Charger I got and was happy with there service over the multiple visits. More
by kc3241977
Employees Worked With
Patrick Chandler
December 31, 2018
Wonderful experience What I thought was going to be a dreadful, long experience was actually very exciting and did not take long at all. We had been to a few other dealers What I thought was going to be a dreadful, long experience was actually very exciting and did not take long at all. We had been to a few other dealers that day so I was exhausted by the time we got to Troncalli but Will was very enthusiastic and helped me find exactly what I needed. He was very good about keeping things moving and was very patient with me since I changed my mind a million times. More
by emmacc
Employees Worked With
Willie Jenkins
December 31, 2018
Great customer care. Will was awesome, I love my new Jeep!! I look forward to my next purchase from Will. Merry Christmas and happy New Year to all! Will was awesome, I love my new Jeep!! I look forward to my next purchase from Will. Merry Christmas and happy New Year to all! More
by Dalevis
Employees Worked With
Willie Jenkins
December 31, 2018
Will is in a class of his own Will is an extremely knowledgeable and articulate salesman. When we arrived at Troncalli, we had no idea what we wanted. Will showed us all the vechic Will is an extremely knowledgeable and articulate salesman. When we arrived at Troncalli, we had no idea what we wanted. Will showed us all the vechicles and answered all of our questions with profesionallism. We highly reccomend!! More
by Dodgemoparfan
Employees Worked With
Willie Jenkins
December 31, 2018
No pressure smooth experience with Will Jenkins Will was very knowledgeable and not a pressure sales person. He let us decide if we wanted a model or not and what model. He was very helpful and wal Will was very knowledgeable and not a pressure sales person. He let us decide if we wanted a model or not and what model. He was very helpful and walked us through the whole process. I highly recommend him. More
by Rcoffin
Employees Worked With
Willie Jenkins
December 30, 2018
New 2019 Wrangler Getting a Jeep for my daughter. Steve was awesome! It is a long process, but it was so enjoyable for us. Negotiations, my least favorite part, were si Getting a Jeep for my daughter. Steve was awesome! It is a long process, but it was so enjoyable for us. Negotiations, my least favorite part, were simple and stress-free. We left there feeling like they were our friends, which I don't usually feel. Highly recommend them! More
by Andersonfam
Employees Worked With
Cole Barker, Steve Radford, James Ayers
