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Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
1,847 Reviews
For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions.
We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area.
Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 1,847 reviews
April 24, 2018
Wonderful Experience! The team at Troncalli really know how to roll out the red carpet for their customers. My experience was awesome, everyone was amazingly professional a The team at Troncalli really know how to roll out the red carpet for their customers. My experience was awesome, everyone was amazingly professional and helpful throughout the entire experience. Love my new truck! More
by BluRam
Employees Worked With
Cole Barker, Steve Radford
Helpful April 23, 2018
Love Troncalli and Bruce is A+ This is the 4th vehicle we’ve purchased at Troncalli from Bruce. In fact, I won’t go to anyone else other than Bruce and waited ~45 minutes for him t This is the 4th vehicle we’ve purchased at Troncalli from Bruce. In fact, I won’t go to anyone else other than Bruce and waited ~45 minutes for him to finish up with another customer before being helped this past weekend. He’s been in the business, guides you in the right direction and gives honest feedback. I TRUST Troncalli and Bruce and will be a customer for life! More
by HeatherP18
Employees Worked With
Bruce Belanger
April 23, 2018
Product knowledge, articulate, helpful etc. I am giving Will Jenkins 10 STARS for his help in finding us a new RAM 1500 4x4 Laramie. He spent a lot of time going through all the various trim le I am giving Will Jenkins 10 STARS for his help in finding us a new RAM 1500 4x4 Laramie. He spent a lot of time going through all the various trim levels and features of the line. I am one for details and my questions were answered without hesitation and from his own product knowledge. He is trained extensively by the dealership and my impression is he takes that opportunity to its maximum potential. He really knows his stuff and the 8 years experience has paid off handsomely. If you are reading this to see if Troncalli is the dealership for you, know that I have been servicing our Jeep Grand Cherokee here since 2013 and the service department always comes through. Thank you all! More
by Sgt Pepper
Employees Worked With
Willie Jenkins
April 22, 2018
Very helpful sales and financing personnel Chad Giller and Glen Bellew were very helpful in both the sales and financing processes. I changed the car I wanted from a Pacifica Hybrid to a Pacifi Chad Giller and Glen Bellew were very helpful in both the sales and financing processes. I changed the car I wanted from a Pacifica Hybrid to a Pacifica due to the Chrysler incentives which were available only on the latter vehicle - which I did not understand until Chad explained it. Then, I had another misconception about financing that Glen Bellew clarified, resulting in his needing to redo all the paperwork. Glen was extremely patient and personable throughout the entire discussion. The only negative in the entire experience was the length of time it took to see Glen after the sales process was complete. I got the impression that he was the only finance person working on a Saturday afternoon! More
by Gail Trask
Employees Worked With
Glen Bellew, Chad Giller
April 21, 2018
The dealer that won my business for years to come ! Had the best experience buying a new car at Troncalli!! I drove down from Pennsylvania to pick up my new car. The dealer offered to ship my car up to Had the best experience buying a new car at Troncalli!! I drove down from Pennsylvania to pick up my new car. The dealer offered to ship my car up to me but after talking to them and my sales guy Tyler Grant who happens to be a car guy like myself there was no way I wasn't making the trip to meet this Dodge family. Another great thing for me was that Kim Shelley in finace saved me a bunch of cash on my deal! Awesome place everyone had smiles and very was inviting. When the next monster come's out from dodge guess where I'm buying it from?? That's right TRONCALLI#!!!!! More
by Demon808
April 15, 2018
Great from beginning to end! Patrick was UNBELIEVABLE! Communicated about everything and made the buying experience very simplified too! Great Jeep dealer and a definite to do Patrick was UNBELIEVABLE! Communicated about everything and made the buying experience very simplified too! Great Jeep dealer and a definite to do business with and 1st class service all the way! More
by DWinters
Employees Worked With
Patrick Chandler
April 15, 2018
Amazing Experience This is the third Jeep Wrangler Bruce Belanger has assisted me in purchasing. He is very knowledgeable and answered all my questions! I have recommend This is the third Jeep Wrangler Bruce Belanger has assisted me in purchasing. He is very knowledgeable and answered all my questions! I have recommended this dealership to friends and will continue to do so. Everyone there is kind and very helpful. More
by CDOutler
Employees Worked With
Bruce Belanger
April 14, 2018
New 2017 Jeep Wrangler Unlimited A friend sent me to Troncalli and talked up Rex Kilpatrick and how awesome he is......he did not disappoint! Thank you Rex Kilpatrick (my salesman), A friend sent me to Troncalli and talked up Rex Kilpatrick and how awesome he is......he did not disappoint! Thank you Rex Kilpatrick (my salesman), Kim Shelley (my finance man), and Alex Avrutsky (sales manager) for an absolutely awesome buying experience!!! We didn't spend all day as usual at a dealership, I knew what I wanted and your crew made it happen. Best buying experience hands down! I'll be back when I wear out my dream vehicle, my 2017 Jeep Wrangler Unlimited!!! Thanks to you guys, you made my dream a reality! Thank you folks, yall are awesome!!! Kim Shelley in finance bent over backwards to get us the best financing available and Rex Kilpatrick bent over backwards to get me exactly what I wanted!! More
by Misty Dove
Employees Worked With
Kim Shelley, Rex Kilpatrick, Alex Avrutsky
April 14, 2018
Personal experience Very professional and well organized.The salesman explained everything about the car.All together good experience.I would recommend this dealership to Very professional and well organized.The salesman explained everything about the car.All together good experience.I would recommend this dealership to everybody else who is looking for a professional car buying. More
by Charger 392
Employees Worked With
April 12, 2018
Drove 30+ miles for great customer service Troncalli and Chris Klass provided great customer service! First they agreed to ship me a part that I wanted for my new Jeep Cherokee at no cost so I Troncalli and Chris Klass provided great customer service! First they agreed to ship me a part that I wanted for my new Jeep Cherokee at no cost so I didn't have to make the 30+ mile drive back to the dealership. Next, they found me an even better deal and sent poor Chris to my house in Atlanta during RUSH HOUR traffic to sign new paperwork even AFTER I had already signed the paperwork at a higher payment. Chris even installed my part for me while at my house!!! Very pleasant experience that I would not have gotten at an in-town dealer. More
by Kdhw
Employees Worked With
Chris Klass
