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Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
1,989 Reviews
Since 1951, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions.
We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area.
Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 1,989 reviews
February 20, 2016
Amazing I drove 8 hours to purchase a vehicle and it was well worth it. Overall experience was excellent from beginning to end. Very satisfied. The salesperso I drove 8 hours to purchase a vehicle and it was well worth it. Overall experience was excellent from beginning to end. Very satisfied. The salesperson was friendly, knowledgeable, accomodating and personable. More
by ona
Employees Worked With
February 18, 2016
Best car buying experience of my life! Bob Shiver helped us so much in choosing a car that would both meet our needs and our price range. He was patient and took the time to show us many c Bob Shiver helped us so much in choosing a car that would both meet our needs and our price range. He was patient and took the time to show us many cars and helped us narrow it down to the best one for our family. It was a very smooth transaction and we are looking forward to buying more cars in the future from Bob and Troncalli. More
by beachloverrn
Employees Worked With
Bob Shiver, James (financing)
February 17, 2016
Outstanding Dealership The sales staff was extremely knowledgeable and friendly, and the process was very efficient. They allowed me to take the car for a private test driv The sales staff was extremely knowledgeable and friendly, and the process was very efficient. They allowed me to take the car for a private test drive which makes a world of difference. The management and finance teams ware terrific. There was an error in the system when calculating my price, and they made good on it even though it left them in a loss position. I was very impressed with the level of integrity shown by the dealership. I highly recommend Troncalli! More
by BIGREDJEEP
Employees Worked With
David Vlaun
February 13, 2016
Amazing!!!! This has been the best experience. The whole staff worked so hard to get us our Toyota Prius! I have been to many dealers over the years mostly with This has been the best experience. The whole staff worked so hard to get us our Toyota Prius! I have been to many dealers over the years mostly with family and I jave never see a group work hard to get customers a car. They were never pushy nor did they try to push us to a higher priced car. They worked with in our budget and got us the best deal they could. Could not be more grateful!!!! Merlene, who helped us from beginning, was so sweet and worked incredible hard to get us our Toyota. She was so determind and so understanding. More
by graceofgod90
Employees Worked With
Glen Ballew, Merlene Morris
February 11, 2016
Awesome Dealership!! This is hands down the best experience I have had purchasing a vehicle. I had spoken with Bob Shiver about a 2008 Jeep Wrangler and he did everything This is hands down the best experience I have had purchasing a vehicle. I had spoken with Bob Shiver about a 2008 Jeep Wrangler and he did everything he said he would do and got me into this car. Thanks for everything and when i am in the market for another car i will be coming to see them again. More
by Kwestermeyer
Employees Worked With
Bob Shiver
February 05, 2016
Customer Service Excellent team at Troncalli. They make me feel like part of the family!!! Taking ownership aid a mistake and immediate corrective action. Thank you so Excellent team at Troncalli. They make me feel like part of the family!!! Taking ownership aid a mistake and immediate corrective action. Thank you so much. More
by Lisajohnson
January 30, 2016
Excellant to work with We traveled 400 mikes for the Durango we purchased. Tyler Grant made sure everything was ready when we arrived after our long trip. Tyler worked with We traveled 400 mikes for the Durango we purchased. Tyler Grant made sure everything was ready when we arrived after our long trip. Tyler worked with us remotely making the buying experience very easy and fast. I would recommend Troncalli and Tyler Grant to anyone looking to purchase a new or used car. More
by Florida Resident
Employees Worked With
January 22, 2016
Very flexible! I came in knowing exactly what vehicle I wanted and they basically bent over backwards to make sure I drove home in it. Very nice people and excellent I came in knowing exactly what vehicle I wanted and they basically bent over backwards to make sure I drove home in it. Very nice people and excellent inventory! More
by bnhill317
Employees Worked With
Merlene Morris, Tye Bergquist
January 20, 2016
Purchased Five Vans from Troncalli This week, we purchased our fifth van from Troncalli and yes we would go back for another if we needed another car. The staff, the service and experi This week, we purchased our fifth van from Troncalli and yes we would go back for another if we needed another car. The staff, the service and experience of our purchases are always superior. We almost feel like family at their location. Customer service and team work is a top priortiy for Troncalli. Thanks this time to Clifford Rudd, Tye Berquist, Chad Giller and James Ayers. The team approach got us the car and deal that we were looking for. More
by Karen&Lou
January 19, 2016
Justin Fitchett I have owned over 150 automobiles in my life up to now. Part of that is because I have worked in the auto industry and cars are in my blood. I must sa I have owned over 150 automobiles in my life up to now. Part of that is because I have worked in the auto industry and cars are in my blood. I must say it was a red pleasure purchasing my new Dodge from Justin Fitchett. He is very professional, and he made the transaction fun and easy. Because of Justin, I really like Troncalli now, it's not just another dealer. Troncalli is now my friend and neighbor. I would highly recommend buying your next mopar from Justin at Troncalli. Thank You Frank Lahage More
by Francis Habib Lahage
Employees Worked With
Justin Fitchett
