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Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
1,989 Reviews
Since 1951, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions.
We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area.
Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 1,989 reviews
January 15, 2016
Jeep purchase The purchase of my new Jeep was very easy, From the staff to signing the paperwork. I would definitely recommend it to a friend or family member The purchase of my new Jeep was very easy, From the staff to signing the paperwork. I would definitely recommend it to a friend or family member More
by tmbell
Employees Worked With
Merlene Morris, Tye Bergquist
January 15, 2016
New Care Purchase Doug, Is a true professional. I found him to be very knowledgeable , patience, and helpful. He has a keen sense to meet the customers needs. Doug, Is a true professional. I found him to be very knowledgeable , patience, and helpful. He has a keen sense to meet the customers needs. More
by Millcreek
Employees Worked With
Doug Borsum
January 13, 2016
Taking advantage of an educated and honest customer. I don't go to the dealership for everything. Any reasonable person wouldn't. I went to my "guy" and he ethically advised that he sees an issue with I don't go to the dealership for everything. Any reasonable person wouldn't. I went to my "guy" and he ethically advised that he sees an issue with the drivetrain and to take it to the dealer. He didn't have to do this, but that's the type of service that he provides. I then go to Troncalli who starts trying to add services and unnecessary repairs that I know are not needed. I had used these guys a few years ago, and went away from them for this very thing. I thought that in a few years that they would have wised up. Guess not. More
by durango023
January 12, 2016
The easy way to buy a vehicle. Finally a dealership that will help make buying a vehicle easy with no run around. They stuck to the exact deal with not trying change the numbers. Th Finally a dealership that will help make buying a vehicle easy with no run around. They stuck to the exact deal with not trying change the numbers. This dealership researched for more rebates that I did not even know I qualified for or was aware of. I will definitely send my friends and family to Troncalli. Thank you. More
by D. Gibson
Employees Worked With
James Aderly - Finance, Chad Giller
January 12, 2016
Excellent, No Hassle, As Advertised Experience I just purchased a 2016 Rubicon "Hard Rock" Wrangler from Troncalli Jeep. David Vlaun did a great job throughout the sales / purchase process. My exp I just purchased a 2016 Rubicon "Hard Rock" Wrangler from Troncalli Jeep. David Vlaun did a great job throughout the sales / purchase process. My experience was excellent with no hassles and as advertised with David and James(Finance Manager). I would recommend Troncalli without any redlservation. A Job Well Done! Additionally, I get my son's jeep serviced there and Neal is one of the best service managers I've ever dealt with. Thank you guys. Tom More
by TJCONN54
January 12, 2016
Great Experience! I have purchased and leased several cars over the years but I've never had such a pleasant experience as I did working with David Vlaun and the people I have purchased and leased several cars over the years but I've never had such a pleasant experience as I did working with David Vlaun and the people at Troncalli. I was given great attention and information, and never felt pressured in the least in making my decision. David was patient with me and guided me expertly through the process. I would highly recommend David and the people at Troncalli to my friends. More
by d22baxter
Employees Worked With
David Vlaun
January 09, 2016
Friendly and stress free Went to Troncalli to look at a Jeep. Met Dave Vlaun in sales, discussed the features of the vehicle, agreed on a price and purchased a 2016 Jeep Wrang Went to Troncalli to look at a Jeep. Met Dave Vlaun in sales, discussed the features of the vehicle, agreed on a price and purchased a 2016 Jeep Wrangler Unlimited. Dave was very helpful after the purchase and at delivery. Couldn't be happier Vin F More
by Vinf
Employees Worked With
David Vlaun
January 08, 2016
GREAT EXPERIENCE Bought a car today from Tronalli Joe Harris couldnt have had a better car buying experience, I would reccomend to anyone in search of a vehicle! Bought a car today from Tronalli Joe Harris couldnt have had a better car buying experience, I would reccomend to anyone in search of a vehicle! More
by Andrew4607
Employees Worked With
Joe Harris
January 05, 2016
Purchase of my Jeep Wrangler Unlimited We went in Troncolli Dodge, Chrysler, Jeep in Cumming, GA to find a new jeep. My old Jeep Liberty was wearing out & it was time for an upgrade. Merlen We went in Troncolli Dodge, Chrysler, Jeep in Cumming, GA to find a new jeep. My old Jeep Liberty was wearing out & it was time for an upgrade. Merlene Morris was the perfect person to help us find our new vehicle! She was friendly, knowledgeable & willing to help us anyway she could. All the way from the test drive (even through some mud to test the 4 wheel drive out) to signing the papers she was the best! She even walk us through, step by step, in freezing cold weather, to show us how the soft top came off! She was the best! All the staff were very nice & helpful every step of the way! More
by Ginger
Employees Worked With
Merlene Morris
January 04, 2016
Merlene is the best. Great experience. Go see Merlene she will do you right. We love our new Ram and got a great deal. We will be back for further purchases. Great experience. Go see Merlene she will do you right. We love our new Ram and got a great deal. We will be back for further purchases. More
by Fish man
Employees Worked With
Merlene Morris
