
Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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I worked with Kevin via emails throughout the day. I expressed to him what my scenario was, expectations on a car, and pricing all of which I wanted to know before coming into the dealership. I worked expressed to him what my scenario was, expectations on a car, and pricing all of which I wanted to know before coming into the dealership. I worked with him through emails providing my trade in information along with all the other forms he needed. He was swift in responding and really gave me a starting offer that generated enough interest for me to make a trip to the dealership. Once at the dealership it was a matter of minutes before I was signing papers due to the amazing team work of Kevin and and his Sales Rep. No hassle and really felt like they were working hard to make me happy. More
Tyler Grant sold me my Grand Cherokee. He did a great job of service and had great knowledge of all vehicles. I also have a jeep liberty my son drives and I bring both cars past another Jeep dealership to Tr of service and had great knowledge of all vehicles. I also have a jeep liberty my son drives and I bring both cars past another Jeep dealership to Troncalli. Neal Hufstetler takes care of us in the service area. He has great caring for the customer and is well versed in all aspects of auto maintenance. His attitude and service level keep me loyal to the brand and the dealership. It is obvious that Neal is a consummate professional. Well done Troncalli. Thank you!!!! More
Best car-buying experience ever! Everyone was so nice and down to earth. Tyler especially. It was like buying a car from a friend. I never felt pressured or like I was being played. We did our homework, plan down to earth. Tyler especially. It was like buying a car from a friend. I never felt pressured or like I was being played. We did our homework, planned our budget and needs, and they met them all. I can't believe what a great deal we got, and wish I had done it sooner. We'll definitely be back for future cars (and to see the dealership cat, who is quite a character!). Thanks for such a great experience! More
I had the pleasure of working with Tyler Grant about a month ago when I purchased a used Mazda 3. Tyler went above and beyond my expectations for customer service; I was impressed by his professionalism a month ago when I purchased a used Mazda 3. Tyler went above and beyond my expectations for customer service; I was impressed by his professionalism and personable nature. He was extremely helpful and knowledgeable about the vehicle and the service packages. I have been thrilled with my car, as it is the perfect fit for my needs and personality. I will be sure to recommend Tyler and the Troncalli dealership to my friends and acquaintances. More
Had an excellent experience here never pushy and very knowledgable very fair and overall great experience this is the second vehicle my family has bought from them and will not be the last. knowledgable very fair and overall great experience this is the second vehicle my family has bought from them and will not be the last. More
It was a pleasure working with Tyler Grant at Troncalli. He was very knowledgeable, was easy to deal with and fair as we negotiated the purchase of my new Jeep. After the sale, he was very helpful in gaini He was very knowledgeable, was easy to deal with and fair as we negotiated the purchase of my new Jeep. After the sale, he was very helpful in gaining understanding of many of the new features of my new Jeep, including the radio and electronics. He was timely in his follow up to all questions I had about the Jeep. A very pleasant experience. More
Terrible service department - the first thought that comes to mind is RUN don't walk away from this dealer's service. Sales on new Jeeps at this dealership and the sales management team are on par, but comes to mind is RUN don't walk away from this dealer's service. Sales on new Jeeps at this dealership and the sales management team are on par, but if you buy a car from them, have it serviced elsewhere. Every time we brought our Grand Cherokee in for service there was a dispute. Either the service team completely botched the job (like putting simple roof racks and side steps on). If anyone but myself took the Jeep in for service or repair, the service team persuaded them to add on more unnecessary service charges than what were needed...and at a hefty charge. Net/net, this is not the kind of service you would expect from a reputable dealership, so be warned! I've since bought another Grand Cherokee at Palmer Dodge/Jeep and their service department runs circles around the Troncalli group here. More
I came in to get a recall done and have a Key made for my Town and Country. Brian worked with the dealership in Fl. that i purchased the car to make what could have easily been a bad experience very smooth Town and Country. Brian worked with the dealership in Fl. that i purchased the car to make what could have easily been a bad experience very smooth and painless. More
I went in with realistic expectations, explained what I wanted and waited. Chad and Troncolli worked hard to find a way to meet my needs. I appreciate their courteous and professional approach. This was m wanted and waited. Chad and Troncolli worked hard to find a way to meet my needs. I appreciate their courteous and professional approach. This was my second stress free purchase from this dealer. It will not be my last. Thanks Troncolli.:) More
Soy un Feliz Propietario de la ONU vehicle Chrsler 300 c del ano 2013, el Cual ACABO de comprar en Troncalli Cumming. Fui Atendido por El señor Daniel González, Quien con mucha paciencia y profesionalismo c del ano 2013, el Cual ACABO de comprar en Troncalli Cumming. Fui Atendido por El señor Daniel González, Quien con mucha paciencia y profesionalismo contesto TODAS Nuestras inquietudes about del carro En que estabamos Interesados, FUE determinante do aseoria ya Que Sentimos Que ESTABA muy bien Informado de las caracteristicas y bondades of this vehicle ademas de Que Tanto EL Como. sU El presidente el señor Tye Bergquist fuerón muy amables y educados En Su trato con Nosotros. Les Damos las gracias a Ambos Por Su excelente forma de negociar, PORQUE ademas debieron servicio muy Pacientes con mi Esposa Que LLEVO Una larguísima Lista de las Tienes dudas? Cuales were respondidas un su satisfaccion de Manera muy amable.Los recomendaria párrafo negociar con Ellos. ESPERAMOS mantener es el Futuro Las Mismas Relaciones Excelent More