Troncalli Subaru
Cumming, GA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Friendly and competent representatives. The process was easy and efficient. I would recommend this dealership. I purchased a used car. Detail department did a nice job cleaning it up. The process was easy and efficient. I would recommend this dealership. I purchased a used car. Detail department did a nice job cleaning it up. More
Professional, knowledgeable, friendly people. Troncalli promotes and provides an environment that is customer focused. We are on our fourth Subaru from Troncalli. Highly recommend this dealer Troncalli promotes and provides an environment that is customer focused. We are on our fourth Subaru from Troncalli. Highly recommend this dealership- and I grew up with a father who owned a car dealership and his was based on these same qualities. More
I worked with Gariana. She stayed in contact with me during the day. When I went to pick up my car, I saw a couple of employees looking at it as if there was a problem. It She stayed in contact with me during the day. When I went to pick up my car, I saw a couple of employees looking at it as if there was a problem. It turned out that when they pulled the car out of the service area, the driver hit another car. It was only cosmetic damage, and it was fixed to my satisfaction. The person who caused the damage immediately apologized to me personally, which I appreciated. I did have to wait a bit longer, but the dealership made it right. Scheduling is easy, the service is a bit pricey, but the car has low mileage, and I prefer to use the dealership until I hit 100K miles. More
The service was performed as stated and in a timely manner. Service is expensive.however. manner. Service is expensive.however. More
This dealer always makes scheduling appointments easy. The staff is always friendly and personable. Thank you for being very accommodating and quick. The staff is always friendly and personable. Thank you for being very accommodating and quick. More
We enjoyed our whole experience at Troncalli Subaru. They were kind, helpful, and very professional. I give them all a 10+. They were kind, helpful, and very professional. I give them all a 10+. More
Excellent service. The Troncalli team was friendly, attentive, and made the entire process easy. We always enjoy are visits to Troncalli The Troncalli team was friendly, attentive, and made the entire process easy. We always enjoy are visits to Troncalli More
They kept my car 3 days to reset my drive engine light. I had an appointment and they only looked my car finally because I called 7 times in 1 day. They never apologized, my service manager never returned I had an appointment and they only looked my car finally because I called 7 times in 1 day. They never apologized, my service manager never returned my call backs, i just had to keep calling. Ultimately nothing was wrong but they tried to price gouge me by offering to change my air cabin filter for almost $100 (a cheap part that takes 5 minutes of labor). Extremely disappointed with the experience. More



