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Troncalli Subaru
Cumming, GA
398 Reviews
Generations of our family have been serving the needs of the community for more than 50 years. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Showing 398 reviews
February 03, 2026
We enjoyed our whole experience at Troncalli Subaru. They were kind, helpful, and very professional. I give them all a 10+. They were kind, helpful, and very professional. I give them all a 10+. More
by kmanley2
January 31, 2026
They kept my car 3 days to reset my drive engine light. I had an appointment and they only looked my car finally because I called 7 times in 1 day. They never apologized, my service manager never returned I had an appointment and they only looked my car finally because I called 7 times in 1 day. They never apologized, my service manager never returned my call backs, i just had to keep calling. Ultimately nothing was wrong but they tried to price gouge me by offering to change my air cabin filter for almost $100 (a cheap part that takes 5 minutes of labor). Extremely disappointed with the experience. More
by amelia.otlowski
Employees Worked With
January 31, 2026
Excellent service. The Troncalli team was friendly, attentive, and made the entire process easy. We always enjoy are visits to Troncalli The Troncalli team was friendly, attentive, and made the entire process easy. We always enjoy are visits to Troncalli More
by dbdunham
Employees Worked With
January 30, 2026
Troncalli Subaru rocks! They worked hard to find a car for me during the pandemic and since then have provided exceptional care with all service visits. I had new tires an They worked hard to find a car for me during the pandemic and since then have provided exceptional care with all service visits. I had new tires and alignment last week and William was so helpful. Everyone at Troncalli makes you feel valued. I will definitely purchase my future cars here P.S. Thanks Subaru for loving dogs!! More
by loreen54
January 30, 2026
Pleasant and professional staff helped get my car scheduled quickly and problem fixed. Waiting area large and confortable scheduled quickly and problem fixed. Waiting area large and confortable More
by Amples01
Employees Worked With
January 30, 2026
Dealer continued to try and trouble shoot my radio over several months, finally replacing it. New radio works great, first one was definitely defective. Thank you!! several months, finally replacing it. New radio works great, first one was definitely defective. Thank you!! More
by Tracy.moretz
January 30, 2026
Great experience and love my car. I have owned many Subarus and love the quality and the safety features the car provides. Service is always easy and helpful. The sales experience gre I have owned many Subarus and love the quality and the safety features the car provides. Service is always easy and helpful. The sales experience great. More
by abrostrom
January 30, 2026
Excellent customer service and work, they just need a nice coffee bar area for customers while they wait for their car nice coffee bar area for customers while they wait for their car More
by roanddwayne7662
Employees Worked With
December 01, 2025
They were very welcoming. They understood what I wanted and we worked together to make it happen. Everyone at the dealership was fabulous and friendly. They understood what I wanted and we worked together to make it happen. Everyone at the dealership was fabulous and friendly. More
by Becbraselton
