Tucson Subaru

major repair Mr. Garret Gebhart is the top-most professional, knowledgeable, personable, patient, courteous, honest, helpful (he made a suggestion which saved me s Mr. Garret Gebhart is the top-most professional, knowledgeable, personable, patient, courteous, honest, helpful (he made a suggestion which saved me several hundred dollars while properly solving the problem) service persons I've ever had the pleasure of helping me. I will choose him again in a heartbeat, to be sure, for any future issues (and I have another major one needing to be done). I hope this praise does not bump him up into an administrative role, because he is superb in working with people/clients -- a salary raise from the dealership would be more appropriate for him . As well, the mechanic who perfomed the service, Mr. Cristobal Gamas (can anyone have a more cool name?) has done a most excellent job, both in providing the required reapair, but also in checking multiple facets of my car's conditiion...and, leaving the engine compartment looking like new, i.e. cleaner that I've seen it since new -- dusty Arizona deposits layers of the stuff everywhere -- it was all gone when I picked up my car! IMO he did not have to do this, but I thank and praise him for doing so. Mr. Gamas is "golden"! Do you undestand my 5-star review now? More

great experience Bob Wilson was absolutely incredible. He made the whole process fun and easy. He was very knowledgable about the vehicles and was a pleasure to work w Bob Wilson was absolutely incredible. He made the whole process fun and easy. He was very knowledgable about the vehicles and was a pleasure to work with. I really love my new Forester and am very thankful to Bob and the crew for such a great experience. More

Trade In First of all the atmosphere is unlike any other dealer, you feel as soon as you walk in that they are really there to help you find exactly what your First of all the atmosphere is unlike any other dealer, you feel as soon as you walk in that they are really there to help you find exactly what your looking for. That is just what they did for my husband and I. Kevin, Louis, Bob and the sales manager were more than willing to help us with our car buying needs. We left happy and were able to get two cars for what we were paying for one. Our family is now complete with two beautiful new cars! Thanks Guys! More

Hassle free car buying experience Trent Nichols of Tucson Subaru helped me with the purchase of my new Outback. Having never been an owner of a Subaru before he was able to educated m Trent Nichols of Tucson Subaru helped me with the purchase of my new Outback. Having never been an owner of a Subaru before he was able to educated me on the different models. He was well informed about the vehicles and options and so easy to work with. It was the most stress free car buying experience I have ever had. Trent was a pleasure to work with. More

Staff has excellent and thorough knowledge of their vehicles Found the staff very helpful and answered all questions pertinent to all vehicles that I may have shown an interest in. The actual purchasing process Found the staff very helpful and answered all questions pertinent to all vehicles that I may have shown an interest in. The actual purchasing process was fast and very fluid compared to other dealerships I have dealt with. An all-round good expierience. More

Great experience, I would do it again. As a woman I was a little apprehensive to go thru the process. Things have changed Trent Nichols was professional, never rushed, explained in great d As a woman I was a little apprehensive to go thru the process. Things have changed Trent Nichols was professional, never rushed, explained in great detail. I left satisfied that I got a good deal and he let me know I could contact him if I had any further questions or concerns. Overall a great experience. More

Excellent Service! Kevin Woessner is an extremely knowledgeable Subaru dealer and worked really hard to give us exactly what we wanted. He made us feel really comforta Kevin Woessner is an extremely knowledgeable Subaru dealer and worked really hard to give us exactly what we wanted. He made us feel really comfortable and was not pushy. We love our new CrossTrek! More

Warranty Service Marcos Romero great customer service! Thanks to Gerardo Garcia who did the maintenance! Appreciate the Subaru Tucson Dealership!!!!!!! All pleas Marcos Romero great customer service! Thanks to Gerardo Garcia who did the maintenance! Appreciate the Subaru Tucson Dealership!!!!!!! All pleasant employees!! I will be back and recommended dealership! More

Only Deal in Town While it's nice that the dealer moved much closer to my sphere of influence, being the only Subaru dealership within 100 miles make for limited opport While it's nice that the dealer moved much closer to my sphere of influence, being the only Subaru dealership within 100 miles make for limited opportunity to haggle over price or features or repair costs. Due to ware and tear on an older model and the potential repair costs we went for a new or used 2015 model but found we had no wiggle room for negotiations and the trade-in value for the older model fluctuated with the price of one car option versus another. That was a surprise unless this is the new era of 'let's pretend your trade-in has any value at all'. I suspect the "value" was really based on the room the salesperson had to concede up front on the price of the purchase. Given the higher expense quoted for repairs through the dealer versus independent repair shops, it is quite possible we could have waited a few more years to trade in the old one. They really are good cars and it is a shame the reviewers continue to downplay their worth. The eyesight feature is outstanding! More

Great Experience Each person that we spoke with were very knowledgeable about the product, service, and financing. An amazing experience. Will tell all about our ex Each person that we spoke with were very knowledgeable about the product, service, and financing. An amazing experience. Will tell all about our experience. Thanks to all. K Marsden More