Tucson Subaru

Recent service visit I was greeted with a friendly service person, who remembered me from my last visit. She was very helpful,, even set the blue tooth from my new cell p I was greeted with a friendly service person, who remembered me from my last visit. She was very helpful,, even set the blue tooth from my new cell phone with my Subaru. She also remembered that I am a new grandma, and asked about my new grandson, I did my best to limit the number of pictures I had to show. More

Ask for Curt! We have had a 2004 Outback for several years, but in the heat of Southern Arizona, decided it was time for a change. Previously, having leased three We have had a 2004 Outback for several years, but in the heat of Southern Arizona, decided it was time for a change. Previously, having leased three BMW 540's and an M5, I had a wandering eye. I had an appointment lined up at BMW after Subaru (never made it there). But the Outback had been great, so I wanted to check out the deals on end of season Outback's. Imagine my surprise when I found out that the Forester had been favorably remodeled and has superb off-road capabilities so we can take it out on the rough roads to get to great mountain biking trails! And that the XT was made for that! And that it had a turbo engine that reminded me of the BMW's!!! Done deal. Ask for Curt! More

Outstanding First new car since 1986, Trent was outstanding - the experience was amazing!! I love my new Outback, hated to say goodbye to my 2001 Outback (bought First new car since 1986, Trent was outstanding - the experience was amazing!! I love my new Outback, hated to say goodbye to my 2001 Outback (bought used), but am enjoying the experience. Have already recommended Tucson Subaru and Trent to friends!! Tim worked the finance in a fun, painless way and the roses I got are still fresh looking!! Thanks guys!! More

Outback Haven't had a new car in 14 years--the Outback is a great ride, and Steve & Traci made my experience hassle-free and enjoyable--no pressure, and both Haven't had a new car in 14 years--the Outback is a great ride, and Steve & Traci made my experience hassle-free and enjoyable--no pressure, and both employees are very knowledgeable--and fun. More

Top Notch Customer Service by Subaru Experts Curt and Louie made buying our new Subaru a very smooth and hassle-free experience (we traded our well-worn 1998 Forester for a 2011 model in excellen Curt and Louie made buying our new Subaru a very smooth and hassle-free experience (we traded our well-worn 1998 Forester for a 2011 model in excellent condition). The dealership itself is a great facility -- it has a buzz that is relaxed yet businesslike. Time slips by in great comfort as the various personnel behind the scenes make sure you drive off the lot a happy customer. Curt is a really good people person -- he understands that customers sometimes need a quiet moment to discuss aspects of the sale, and will discreetly go off to talk to a colleague and leave you in the privacy of his office, which is a very nice touch. Curt has a service background and is obviously a Subaru nut, which is great -- his knowledge of the cars is encyclopedic, and he is rightly proud of the engineering quality and sustainability philosophy of the Subaru company, which is important to many Subaru drivers. The car prices are competitive with other Tucson dealerships -- I had hoped the dealership might come down a bit on the sticker price, but they didn't really budge beyond a small online discount. That said, I'm aware that used car profit margins are pretty thin, and although they didn't move much on price, they did add a full roof-rack and a tow hitch for free, and the financing terms were better than we could get from our credit union. All in all, it was a five-star experience in every way. Very highly recommended. More

Stranded I stopped at Tucson Subaru on 8/9/14 and requested service. I explained that I was traveling with 2 kids from LA to Santa Fe and my Subaru 2013 Crosst I stopped at Tucson Subaru on 8/9/14 and requested service. I explained that I was traveling with 2 kids from LA to Santa Fe and my Subaru 2013 Crosstrek has a history of burning oil quickly. I requested that Tucson Subaru verify that oil, all fluid levels, and tire pressure were adequate so that I could safely cross the dessert. Oil was not added although my receipt indicated that "all fluids were topped off"' and car passed the 24 pt inspection. My low oil level light came on 63 miles from Tucson. Thanks to the kindness of strangers at 6am in Benson, I was able to obtain oil and make it back to Tucson but had to cancel our vacation. More

Service Wendy was very helpful and the service was prompt. They did a thorough inspection and advised me before anything needed to be done before doing the w Wendy was very helpful and the service was prompt. They did a thorough inspection and advised me before anything needed to be done before doing the work. More

Great buying experience and wonderful service experience too Bob Wilson in sales was very patient with us - not pushy at all. We take our time in making big decisions, and he was cool with that. Thankfully, we Bob Wilson in sales was very patient with us - not pushy at all. We take our time in making big decisions, and he was cool with that. Thankfully, we have had very limited need for service calls, but in scheduling the regular check-ups and even a last minute tire patch repair (we nabbed a nail), Wendy in service has been great about getting us in quickly. More

Superb caring and meeting a customer"s unique service needs! I brought my 2012 outback in to determine why some of the dashboard lights came on. I determined to come back for service on the next day because I ha I brought my 2012 outback in to determine why some of the dashboard lights came on. I determined to come back for service on the next day because I had too much inside the car that hindered access to the electrical panel of the car. After leaving the dealership, and making it 2 blocks down the road, the car stopped completely. When I called Justin Smith, the service gentleman I usually depend on; he hurriedly brought me a loaner car as I made arrangements to have the car towed back to Tucson Subaru. The handling of this incident is special to me in that it was 102 degrees and Justin acted quickly showing he cared for my unique needs. He deserves a commendation and your business. More

Service was prompt finished in time I was told and they did a thorough inspection and went over it with me before i left. and a free car wash to boot was prompt finished in time I was told and they did a thorough inspection and went over it with me before i left. and a free car wash to boot More