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Tucson Subaru - Service Center

Tucson, AZ

4.7
2,278 Reviews

2,278 Reviews of Tucson Subaru - Service Center

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July 30, 2025

Tucson Subaru has the potential to be an exceptional dealership across the board. The only suggestion I am able to offer is improving coordination between departments. Great people can easily be found More

by Sevster
Recommend Dealer
Yes
Employees Worked With
Scott Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Tucson Subaru responded

Thank you for the review, we appreciate it. Darla

Jul 31, 2025 -

Tucson Subaru responded

Thank you for the feedback! - Ethan Ward

Aug 01, 2025 -

Tucson Subaru responded

Thank you for the feedback ~JW

July 25, 2025

Darla did a terrific job explaining the features of our new car and answering the questions we had. She was very knowledgeable on the features. Thank you Darla. More

by JustLooking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Tucson Subaru responded

I appreciate your kind review, I am glad I could help. Darla

June 30, 2025

Jesse Friedman did a wonderful job with me. Thank you on date 6/26/25 More

by cmhquilts
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Tucson Subaru responded

It was my absolute pleasure to serve you. We will see you on the next service!

June 28, 2025

Very professional employee. Very courteous and knowledgeable. Answers questions in a very understandable distinct manner. More

by schan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

Tucson Subaru responded

I appreciate your kind review, Thank you. Darla

June 27, 2025

I appreciate the time taken to listen and answer my questions. Darla was friendly snd very helpful! More

by leonapann
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Madrid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Tucson Subaru responded

Thank you for the review, I am glad I could help. Darla

Jul 03, 2025 -

Tucson Subaru responded

thank you for working with me and our amazing team here at Tucson Subaru! - Ali

June 20, 2025

First service oil change rotation of tires ,service went great, have questions on pre-collision braking and eyesight driving assist technology, service personnel was very knowledge and helping me with this More

by DD Crosstrek
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Tucson Subaru responded

My heartfelt apology if you felt this way, it is never my intention. Please let me know if you would like to meet and discuss the technology and safety features, as I would be happy to assist and rectify this situation in anyway I can. Thank you, Darla

June 17, 2025

My car has always received great service at Tucson Subaru. My only negative comment is that I dislike all the "upselling" of services whenever I take my car in for servicing. More

by TucsonLynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Tucson Subaru responded

Thank you so much for the 5 STARS !!! - Jade

June 13, 2025

I had a great experience at a follow up appointment with Darla to learn more about my recent Forester purchase. She answered all my questions and gave me some incredible tips! Thank you so much! More

by herberty
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Tucson Subaru responded

Thank you so much for the amazing review, I am here if you need me. Darla

June 13, 2025

Jessie was knowledgeable kind and went out of his way to make sure you had a great experience at Tucson Subaru. Thanks very much Jessie. I appreciated it Thomas Cali. More

by tc110624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Tucson Subaru responded

It was my pleasure to provide you with excellent customer service. I am always glad to help. See you next visit.

May 23, 2025

Best car buying and service experience I ever had! Every interaction is always good! Customer service, integrity, support, reminders, follow-up, friendliness, all just excellent. I always feel taken More

by uteart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Traci Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica E. Schivone-Rimcoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Tucson Subaru responded

Thank you for the review!!! Traci

May 23, 2025 -

Tucson Subaru responded

It was my pleasure to assist with your service needs Ms. Vaughn, you are awesome. We will always try our very best to deliver you an extraordinary experience and I will hope to keep this relationship strong for many more years to come. Thank you again and see you soon.

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