Tucson Subaru - Service Center

I took my Subaru Outback in for routine maintenance and a damaged tire situation. The advisor, Gavin Quintana, was helpful and professional. The waiting area was clean and comfortable and everyone was welcom damaged tire situation. The advisor, Gavin Quintana, was helpful and professional. The waiting area was clean and comfortable and everyone was welcoming. The coffee was good and I helped myself to a free snack. I got great service for a fair price. Even though my Subaru is eight years old, I felt like the service staff still cared about its safety and general condition. I loved the video I received from the technician explaining to me the condition of the important parts on the underside of my car. The printed report I received is a great record for future reference. This is a nice place with which to do business. More

Ms. Muckley knows so much about my car! She answered all the questions I'd been saving up. Darla is very personable and I enjoyed meeting with her. I will reach out to Darla again when I have more questions the questions I'd been saving up. Darla is very personable and I enjoyed meeting with her. I will reach out to Darla again when I have more questions. More

Very pushy service employees - don't go here unless you WANT TO PAY WAY MORE! WANT TO PAY WAY MORE! More

I was there to learn more about my new Forester. Darla was great – took the time slowly to educate me about all of the features on the dashboard. She helped me learn how do use my phone and my media Darla was great – took the time slowly to educate me about all of the features on the dashboard. She helped me learn how do use my phone and my media system and just basically help me pull all the loose ends together. Her directions we’re clear direct and concise, which really helped me. More

From my first visit to today, Tucson Subaru has always been a positive experience for me. been a positive experience for me. More

I recently had the pleasure of working with Brittney at Subaru services, and I couldn't be happier with the service I received. From the start, she attentively listened to the issues we were facing with ou Subaru services, and I couldn't be happier with the service I received. From the start, she attentively listened to the issues we were facing with our car and assured us that she would do everything in her power to help. Though there were a few hiccups along the way, Brittney remained determined to make things right. She displayed a remarkable level of professionalism and dedication, going the extra mile to ensure our concerns were addressed and that we left the service center satisfied. Brittney's exceptional customer service skills were evident throughout the entire process. She communicated clearly, kept us informed of the progress, and patiently answered all our questions. It's rare to find someone who genuinely cares about making customers happy, but Brittney's commitment to our satisfaction was evident in every interaction we had with her. In the end, she managed to resolve all the issues with our car, and we left the service center feeling completely satisfied with the experience. I am grateful for Brittney's hard work and dedication, and I would highly recommend her as an advisor to anyone in need of exceptional service at Subaru. Thank you, Brittney, for making our experience a positive one. More

Very informative about my warranty and what the car needs. I was called when the car was ready in the time frame quoted. Thank you for all the Help!! needs. I was called when the car was ready in the time frame quoted. Thank you for all the Help!! More

Of the three Subaru dealerships I’ve dealt with in Arizona Tucson Subaru is far and away the best dealership experience Arizona Tucson Subaru is far and away the best dealership experience More

Chris Valencia was patient and explained our situation very well. I had the distinct impression he was interested and wanted to get us back on the road again. very well. I had the distinct impression he was interested and wanted to get us back on the road again. More

Always friendly, helpful, and no pressure. What a wonderful team Tucson Subaru has. Thanks a Million! What a wonderful team Tucson Subaru has. Thanks a Million! More