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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,266 Reviews

2,266 Reviews of Tucson Subaru - Service Center

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November 10, 2020

So grateful for the tech session with Darla Muckley for orientation to my new Subaru Outback. Darla is very knowledgeable and did amazing and very thorough job. More

by mejantz21
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Tucson Subaru responded

Thank you for coming in and also for your kind review. Darla

November 09, 2020

Darla was just great helping me figure out bluetooth and other controls on my 2015 Subaru Forester. Thank you so much, Darla--you are fantastic! More

by karenschick
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Tucson Subaru responded

Thank you kindly for the review, I appreciate it. Have a good week. Darla

November 09, 2020

Friendly and helpful service department. Chris has been very pleasant every time I have been in. There serve is fast and top quality i always take my vehicle to stem at Tucson Subaru!! More

by Dawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2020

Thanks for your help, Chris! We love our car and the Subaru service! Six letter word for awesome sauce: Subaru Grateful cheers and kind regards to all! More

by me.bouletstephenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2020

I was shocked that I only spent an hour waiting for service completion. I was impressed. Well mannered and definitely an asset to the team. Looking forward to working with him again! More

by luci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2020

Though the work was good, I had two concerns. My rear window blade works but no liquid comes out of the unit. Not fixed or even noticed in complimentary check. There was something off about the whole p More

by Jazzed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2020

They really know what they're doing. The whole process is smooth from start to finish. Monica even went above and beyond. When my passenger got out and complained about aches and pains, she actually brought More

by Editorlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Nov 07, 2020 -

Tucson Subaru responded

Thank you so much, appreciate you. Stay Safe. Thanks. Monica Estrada

November 07, 2020

Tucson Subaru's level of customer service has not failed us since we walked onto their lot a few weeks ago. Recently, we sat one-on-one with Steve Norris for training on how to use the many technological as More

by lbonney333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Norris
Nov 10, 2020 -

Tucson Subaru responded

Thank you for the kind words. We hope you have a great day!

Nov 12, 2020 -

Tucson Subaru responded

That's very nice of you to say. Thanks so much for sharing! -Steve N

November 07, 2020

Steve Norris was a great help to me trying to navigate all the great features I have in my new car. I learned so much. Thanks for your assistance Steve!!! More

by Mary_emma5
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Norris
Nov 09, 2020 -

Tucson Subaru responded

Thank you so much for servicing with us at Tucson Subaru. We will always be here for your service needs. Jesse Friedman.

November 06, 2020

I had great service for a morning appointment. The time was a little less than predicted. The final total was also lower than the initial estimate. More

by call2545436
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Nov 06, 2020 -

Tucson Subaru responded

Thank you so much for your review. Thanks. Monica Estrada

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