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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,266 Reviews

2,266 Reviews of Tucson Subaru - Service Center

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October 22, 2020

Great service and friendly people. The service was efficient and done in the time I was quoted. Chris Valencia was very helpful and courteous and explained all the results of the service inspection. More

by asharp777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Tucson Subaru responded

Thank you so much for the positive review it was an absolute pleasure working with you please reach out if you need anything !- Chris

October 22, 2020

Great Service! I was due for my first service on my new Crosstrek , also I had cracked windshield. I was able to get my service completed on my car and also my windshield replaced in one appointment :) More

by gallegos.robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Tucson Subaru responded

Thanks for the review! Dan

October 22, 2020

Great service! Everyone with whom I have worked has been incredibly helpful and knowledgeable. Dropping off my car is easy, and everyone is friendly. It seems that they enjoy their jobs which is a good sign More

by mielbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Tucson Subaru responded

I love that you are happy with our service! Thanks so much for coming to Tucson Subaru! - Jade

Oct 23, 2020 -

Tucson Subaru responded

Thank you so much for the review. Darla

October 21, 2020

Darla had the responsibility of teaching an old dog new tricks and she performed with flying colors! I left feeling like I was actually in control of something for a change. I enjoyed being her student so More

by Adams, Rick
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Tucson Subaru responded

I genuinely appreciate your kind review. Thank you. Darla

October 21, 2020

Brought my '06 Baja in for oil change, tire balance/rotation and inspection. Friendly employees, great service, pretty quick and reasonable (for a delaership). They don't try to oversell servic More

by ronminaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Tucson Subaru responded

Hi, thanks for the great response ! I'm glad you are happy with the service here ! Always a pleasure to help you ! -Jade

October 21, 2020

Darla continued the very positive experience we have had in the purchase of our new 2021 Subaru Outback. She reached out to arrange a personal class on all of the many features and capabilities of our new More

by mailboxgrayson
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Tucson Subaru responded

Welcome to the Tucson Subaru family, and Thank you so much for the wonderful review. Don't hesitate to reach out if you need anything,. Darla

October 20, 2020

Love the ability to schedule service appointments online. Fast and efficient check in with service advisor. Service was completed in a reasonable amount of time. Dealer very good with COVID-19 protocols. More

by crlrbnsnjk
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Tucson Subaru responded

Thanks for the feedback !!! Always a pleasure to take are of you - Jade

October 20, 2020

Subaru Tucson is filled with friendly professional people who are very good at their jobs. The service department handles many many customers every day and keep the customer informed throughout the service p More

by Steelguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Buford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raj Sihota
Oct 20, 2020 -

Tucson Subaru responded

Thank you so much for taking the time to leave us a review! We are glad to have you as one of our guest. Stay safe and have a great day. :)

October 20, 2020

Great new facility in a good location. Pleasant, helpful service staff. Satisfied with the work that has been done on my Subaru Outback. Will continue to use this dealer. More

by GalenS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj Sihota
Oct 20, 2020 -

Tucson Subaru responded

Thank you so much for taking the time to leave us a review! We are glad to have you as one of our guest. Stay safe and have a great day. :)

October 20, 2020

She was very informative and I did not have to wait. She knows everything about the Subaru’s. I did ask her some hard questions and she knew everything. More

by zdyrski8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Tucson Subaru responded

Thank you so kindly for your review, I appreciate it. Darla

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