2,279 Reviews of Tucson Subaru - Service Center
We worked with Chris Valencia and he was professional, polite, kept us informed and made us feel welcome. We were so pleased with this dealership! polite, kept us informed and made us feel welcome. We were so pleased with this dealership! More
Took my car to the dealership because the check engine light came on. The dealership ran an inspection and told me that the fix would be a considerable amount of money. After talking it over and calling t light came on. The dealership ran an inspection and told me that the fix would be a considerable amount of money. After talking it over and calling them back I was told that they had decided to cover the fix as a sign of goodwill. Great service, great communication, and I felt that they took appropriate Covid-19 precautions. More
My experience with Tucson Subaru Service department has always been extraordinary. They provide timely service and thorough inspections. Just today, they recommended a battery replacement, but right now we always been extraordinary. They provide timely service and thorough inspections. Just today, they recommended a battery replacement, but right now we can't afford to spend 200 on a battery replacement. After they finished Monica, my service advisor, said they did a one time complimentary service on the battery. That was HUGE!!! Obviously this doesn't happen frequently, but it meant a lot today. Thank you Monica at Tucson Subaru. More
This dealership was excellent. I had an airbag recall and services completed in an efficient and timely manner. All personnel were courteous and efficient. The loanercar was great! and services completed in an efficient and timely manner. All personnel were courteous and efficient. The loanercar was great! More
Recently in for the 30k maintenance on my crosstrek. Great service as always plus I received a loaner vehicle. Thank you ALL for all that you do... especially in this crazy "new normal" we are all curre Great service as always plus I received a loaner vehicle. Thank you ALL for all that you do... especially in this crazy "new normal" we are all currently experiencing! More
Was my first service at Subaru tucson. great service friendly staff and prompt service along with explanation of the service they were providing. Free car wash along with it. Jade was my service age friendly staff and prompt service along with explanation of the service they were providing. Free car wash along with it. Jade was my service agent More
Successfully addressed two issues with the vehicle. Drop off at the service department was quick and efficient. I was given a loaner. I was called when they were done and pickup was quick and efficient as w off at the service department was quick and efficient. I was given a loaner. I was called when they were done and pickup was quick and efficient as well. More
Right from the start was great service. Monica stayed she would call and keep us informed and she did. Very happy with service. Good communication would call and keep us informed and she did. Very happy with service. Good communication More
Subaru Tucson goes out of the way to make your car top notch. They are always there to help and definitely have great customer service notch. They are always there to help and definitely have great customer service More
The service department check-in and arrangement for a loaner vehicle will very well done. Jesse Friedman, the service adviser, is a good communicator. This is the most efficient dealer service department loaner vehicle will very well done. Jesse Friedman, the service adviser, is a good communicator. This is the most efficient dealer service department I have dealt with. More