Tucson Subaru - Service Center

Jesse Friedman was in charge of my 30,000 mile warranty service. He was on top of everything, he listened respectfully to 2 concerns I had outside of the warranty work, then he and his manager went the ex service. He was on top of everything, he listened respectfully to 2 concerns I had outside of the warranty work, then he and his manager went the extra mile and got everything taken care of. The service technicians did an excellent job and Floyd Lancaster could not have been more obliging while taking me to and from the dealership. My family owned an auto dealership in Tucson from the 1920's until 1979. I appreciate how hard a team has to work to consistently provide excellent customer service. Tucson Subaru is very impressive. More

IN THE 60 YEARS WE HAVE BEEN BUYING AND DRIVING CARS, WE MUST SAY THAT THE SERVICE DEPARTMENT AT THIS DEALERSHIP IS THE BEST EVER!!! OUR SERVICE ADVISOR(CHRIS VALENCIA) WAS VERY MUCH ON TOP OF HIS GAME. WEL MUST SAY THAT THE SERVICE DEPARTMENT AT THIS DEALERSHIP IS THE BEST EVER!!! OUR SERVICE ADVISOR(CHRIS VALENCIA) WAS VERY MUCH ON TOP OF HIS GAME. WELL DONE ONE AND ALL. More

We took our Subaru in for service yesterday, excellent service, timely and well done. They go the extra mile every time. Great dealership! Great job, Jason! service, timely and well done. They go the extra mile every time. Great dealership! Great job, Jason! More

Large, clean facilities. Very responsive staff. We've worked with CJ Nichols in sales on 3 purchases. Finance dept very organized with closings/signings as quickly and painlessly as possible yet thorou worked with CJ Nichols in sales on 3 purchases. Finance dept very organized with closings/signings as quickly and painlessly as possible yet thoroughly and correctly. Service department runs on time and keeps good records. More

Always have a good experience at this dealership, whether buying a car or having a car service, all employees are friendly, knowledgeable and helpful. Would definitely recommend Tucson Subary buying a car or having a car service, all employees are friendly, knowledgeable and helpful. Would definitely recommend Tucson Subary More

Great Drive-Up Service While I was driving down the interstate, a rock was kicked up and cracked my windshield pretty bad. I turned off and pulled into the first service sta While I was driving down the interstate, a rock was kicked up and cracked my windshield pretty bad. I turned off and pulled into the first service station that I could find, which so happened to be Tucson Subaru. Even though I drive a Honda, the crew at Tucson Subaru were more than happy to help me, and Raj was able to get it written up for me. Even though I hadn't made an appointment, my car was fixed less than an hour later. Monica was able to get my keys and send me on my way. Great people. Great service. Great price. More

Great service The staff is friendly and Monica in particular is very helpful and explains issues clearly. There is never any pressure to get extra services or parts The staff is friendly and Monica in particular is very helpful and explains issues clearly. There is never any pressure to get extra services or parts, and estimates for suggested services are provided in writing. More

London Tobin Make sure you take care of London, he is a very hard worker and took very good care of me. The day I took my wife's Forrester in for service he had a Make sure you take care of London, he is a very hard worker and took very good care of me. The day I took my wife's Forrester in for service he had an endless cue of customers to help and he took the time to explain everything that was going on with everyone's vehicles that day. Very impressive and just a solid worker. More

Excellent Customer Service Everyone I encountered was very helpful. All of the staff had masks on and they had stations set up outside so that you did not have to go inside the Everyone I encountered was very helpful. All of the staff had masks on and they had stations set up outside so that you did not have to go inside the building. More

Best Service Center We purchased an extended warranty and it has come in handy as it covers things most warranties don't cover. Whenever we take our car in for service, i We purchased an extended warranty and it has come in handy as it covers things most warranties don't cover. Whenever we take our car in for service, it has always been a great experience. They are professional, communicate well and always on time. This is one dealership that doesn't forget you after the sale. This review is after 5 years of service and always having a consistent experience. More