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Tucson Subaru - Service Center

Tucson, AZ

4.7
2,279 Reviews

2,279 Reviews of Tucson Subaru - Service Center

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April 30, 2020

London Tobin gave me outstanding service and was so patient explaining everything to me that can't thank Tucson Subaru enough. He is a genuine asset to your company. More

by J Morse
Recommend Dealer
Yes
Employees Worked With
London Tobin
May 01, 2020 -

Tucson Subaru responded

Thank you so much for taking the time for this wonderful review!

April 27, 2020

I had just driven 500+ miles from California pulled in to the dealership to see if I can get my tires rotated and oil changed. Monica was outstanding! She actually was able to get me scheduled in right then More

by tobantoban
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Apr 27, 2020 -

Tucson Subaru responded

Toban, thank you so much for your feedback! I really appreciate it, we are happy we provided you with Extraordinary Service. Monica E.

April 21, 2020

Consistently the best! Covid-19 challenges increase stress BUT Jay Rau and the Service Team minimized my anxiety and in record time I was on my way! Thanks 😊 More

by Grandma Gola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rau
Apr 21, 2020 -

Tucson Subaru responded

Glad to hear were delivered comfortable service! Always something we strive for is making sure our guest feel safe. Have a great day!

April 21, 2020

Everyone was wonderful, polite and the facility was sparkling clean. There was proper distancing and hand sanitizers. All the staff was wearing masks and some were also wearing gloves. Great job. More

by joanne
Recommend Dealer
Yes
Employees Worked With
Scott Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raj Sihota, Juan Alvarez, Jay Rau , Frank Martinez
Apr 21, 2020 -

Tucson Subaru responded

Thank you so much for the positive feedback. We are trying hard to provide a safe environment for both our customers and our employees. We want everyone to feel they can come here with no worries. Thank you so much for being a part of our Subaru family. Stay safe. Scott G.

Apr 21, 2020 -

Tucson Subaru responded

I appreciate you taking the time to notify us about the extraordinary service you received. Have a wonderful and safe week.

April 20, 2020

Everyone at this dealership that I have interacted with has been extremely helpful and professional. JJ has always been a pleasure to work with and always professional and timely. More

by Miolson03
Recommend Dealer
Yes
Employees Worked With
J.J
Apr 21, 2020 -

Tucson Subaru responded

Always great to hear you received an extraordinary service! Safe travels!

April 20, 2020

Every encounter with the employees at Subaru in Tucson has superseded my expectations. Everyone is professional, courteous, and thorough. Very accommodating. I have the upmost confidence in the maintenanc More

by Karilynn28
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2020 -

Tucson Subaru responded

Thank you for the review!

April 20, 2020

Convenient and efficient Never have had such convenient service for a car. No more park and then wait on line in the service department. Now, drive onto the service line, wait More

by sylkirk59
Recommend Dealer
Yes
Employees Worked With
Jason Mumma
Apr 20, 2020 -

Tucson Subaru responded

Thank you for the kind words. Looking forward to servicing you and your vehicle again soon. Jason

April 19, 2020

Highly recommend Tucson Subaru! Driving home from a trip and several red & yellow lights came on and would not go out! Called the dealership and they stated bring the car right over More

by Suzannecox21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2020 -

Tucson Subaru responded

Thank you for the review!

April 19, 2020

Kevin was awesome, very helpful the entire process. The staff was beyond amazing. Extraordinary service, will definently be back in the future. Highly recommend Kevin and the entire staff at Tucson subaru! More

by Robert92
Recommend Dealer
Yes
Employees Worked With
Curt McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gribble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2020 -

Tucson Subaru responded

Im glad it was Extraordinary!!! Thank you - Curt

Apr 27, 2020 -

Tucson Subaru responded

Thank you so much. -KG

April 16, 2020

Though no one likes having car problems, I genuinely look forward to going to the Subaru dealership. The staff is always friendly and goes above and beyond to help resolve my issues. More

by Devan
Recommend Dealer
Yes
Employees Worked With
Jay Rau
Apr 16, 2020 -

Tucson Subaru responded

Hi Devan! Thanks for leaving us a five-star rating! Having services done in a timely and professional manner and going above and beyond for your needs, is always our goal. We appreciate your business and invite you to come back.

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