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Tucson Subaru - Service Center

Tucson, AZ

4.7
2,279 Reviews

2,279 Reviews of Tucson Subaru - Service Center

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February 04, 2020

Our personal training of new Subaru Steve Norris was fantastic in showing us all the features. He answered all our questions. He showed tips and features we may want to use. Came away v More

by pootar
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Traci Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Norris
Feb 04, 2020 -

Tucson Subaru responded

Enjoy the car!!! Traci

February 04, 2020

Great service. Fast time from start to finish. Kept me informed of what was going on and what was to come on my next visit More

by GRNDPASILY
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2020

Excellent Service experience I was greeted immediately as I arrived. I was kept informed about how the process worked and how long it would take to meet my Service Advisor. All of More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

Tucson Subaru responded

thank you for the great write up ! Always a Pleasure !

February 03, 2020

Kept me informed the entire time. Took the time they said it would. Thoroughly explained everything thing to me. Would not hesitate to use them again More

by doc.beckett
Recommend Dealer
Yes
Employees Worked With
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raj Sihota
Feb 05, 2020 -

Tucson Subaru responded

Thanks for your great review, and for giving our dealership such a high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 02, 2020

Our Love Subaru appointment was excellent for our needs. WE WERE TREATED VERY WELL AND COURTEOUSLY ATTENDED. WELL WORTH THE OPPORTUNITY TO UTILIZE THE TECHNOLOGY OF OUR NEW FORESTER More

by judithberthold
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

Tucson Subaru responded

Thank you for participating in the love encore delivery and for the wonderful review. Darla

January 31, 2020

Steve was fast yet very very specific, he let me ask questions rather than read from some script. He had a list of points and hit them all while letting me guide the conversation! Once again it was a gr More

by eric.reich
Recommend Dealer
Yes
Employees Worked With
Scott Buford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Norris
Feb 03, 2020 -

Tucson Subaru responded

Thanks so much! I'm happy to hear it! -Steve N

January 31, 2020

Purchasing my Subaru was one of my best decisions I have ever made. I feel very safe in it. I love the way it feels. More

by Shelby5664
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2020

One dude on phone should watch his attitude. Was on hold for 8min and currently waiting til 1050 (about 55min since I called) for shuttle. I’m calling Uber xxxx waiting this long. More

by Subaru owner 07
Recommend Dealer
No
Employees Worked With
Transportation services , London Tobin
Feb 17, 2020 -

Tucson Subaru responded

Thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please reach out to us at (520) 721-2400 and we will work with you personally in rectifying the issues you experienced.

January 29, 2020

Technology is wonderful Darla was so calm and put me at ease immediately. She explained the new features on my 2020 Outback and I felt perfectly comfortable asking questions. More

by Shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Tucson Subaru responded

Thank you for attending your love encore delivery appointment and taking the time for a lovely review. Darla

January 28, 2020

Tucson Subaru makes you feel like a favorite family member! You are greeted with a sincere smile and treated with respect of your time, money and safety. More

by Boumoniisabel
Recommend Dealer
Yes
Employees Worked With
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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