Tucson Subaru - Service Center

Excellent customer service Check in was timely and efficient even though they were very busy. We were told that we were due for one of the milestone mileage major servicings eve Check in was timely and efficient even though they were very busy. We were told that we were due for one of the milestone mileage major servicings even though we thought it would be an oil change and 20 point checkup. We said OK and took their free shuttle to the mall to kill 4 hours. While we were there we got a call to say that our rear brakes needed work, which was not really a surprise. We were told how much longer and how much, so we said OK, it needed to get done. We headed back to the Dealership at about the ETA they provided and it was right on. So all in all it cost more and took longer but we trust their judgement and work after dealing there for 4 years. We feel better that it all was taken care of and that our Forester is in good shape. More

Peaceful I take my vehicle to get the required maintenance performed and I wait in there waiting room. I thoroughly enjoy the time I spend there, the employees I take my vehicle to get the required maintenance performed and I wait in there waiting room. I thoroughly enjoy the time I spend there, the employees talk to me in a nice friendly voice, the waiting room is very relaxing. It is a total great experience for me. More

Customer service and repair was very good. The representative applied warranty service without questioning. Also, the restart battery was replaced without charge as a customer courtesy. representative applied warranty service without questioning. Also, the restart battery was replaced without charge as a customer courtesy. More

Efficient and quality service Because of my distance from the dealership I was a "waiting" customer with an appointment. Service Advisor Dan Ford did a good job of getting me in an Because of my distance from the dealership I was a "waiting" customer with an appointment. Service Advisor Dan Ford did a good job of getting me in and out within a reasonable amount of time. He also helped me though some decision-making on a tire issue. Bill Bens More

Great service Initially went in for recalls, radio update and rattles in the dashboard. The service intake was very through. The car was left a little dirty but we Initially went in for recalls, radio update and rattles in the dashboard. The service intake was very through. The car was left a little dirty but we were offered a free detail. they did a great job and left us very satisfied with the overall service. More

Overall excellent experience for minor warranty repair. I have owned four (4) Subaru vehicles going back to 2002. I have dealt with a number of dealers in Oregon (our primary home), and none come close to t I have owned four (4) Subaru vehicles going back to 2002. I have dealt with a number of dealers in Oregon (our primary home), and none come close to the overall quality of Tucson Subaru. Every person I dealt with was friendly, professional and well groomed. first class experience. More

Service review Raj did excellent job! Serviced 2019 Subaru Forrester with alignment and balance. Raj friendly, efficient and helpful - we love our Subaru. Got appoin Raj did excellent job! Serviced 2019 Subaru Forrester with alignment and balance. Raj friendly, efficient and helpful - we love our Subaru. Got appointment right away and very satisfied. More

covered under original warranty work done quickly my husband actual knew it was a wheel bearring as weve had 4 subarus and its happened before thanks to my husband it was covered und work done quickly my husband actual knew it was a wheel bearring as weve had 4 subarus and its happened before thanks to my husband it was covered under original warrant. Jesse was great helped us threw the project More