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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,266 Reviews

2,266 Reviews of Tucson Subaru - Service Center

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October 22, 2019

Always pleasant and helpful Our new car is complicated at least until we know how to use it. Darla Muckley helped us achieve the next level of use of all the tools. Thank you More

by Chloe4
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2019 -

Tucson Subaru responded

Thank you for the wonderful review. I appreciate you taking the time to attend your love-encore delivery. Darla

October 22, 2019

love‑encore review Very friendly, helpful, ready to answer whatever questions I had. And for one or two that she did not know, she quickly got help from the service dept More

by carol z
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2019 -

Tucson Subaru responded

Thank you kindly for your review, and welcome to the Tucson Subaru Family. Darla

October 19, 2019

Nothing But The Best I brought my beloved Forester in for Service. Dan took such great care of me! And my favorite car guy Trent Nichols was there too! So blessed to be More

by Clawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Nichols
Oct 19, 2019 -

Tucson Subaru responded

THANKS FOR MY 1,000TH REVIEW ON DEALERRATER! We feel the same way! You are the best! -Trent Nichols #AskForTrent

October 19, 2019

Excellent service Raj was a pleasure to work with and made me feel welcome. His customer service skills are above and beyond and I look forward to working with him in t More

by Briante
Customer Service
Recommend Dealer
Yes
Employees Worked With
Raj Sihota
October 17, 2019

Great service visit! Service appointment required replacement of front strut on my Subaru Forrester. This was done in a timely fashion and great transportation was arrange More

by DryRatHere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2019

Helpful personalized service Jade was very helpful explaining the repair options available for my older Subaru, including which items could be repaired immediately and which would More

by Tml
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2019

So friendly I never felt neglected. Even though I had to wait a while, Jade kept in touch with me and offered shuttle service and a loaner car. More

by Pandori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2019

Great While traveling through Tucson, I accidentally locked the keys in my 2015 Subaru Forester. Service Director Scott Gregg and his team took time out of More

by Hank
Recommend Dealer
Yes
Employees Worked With
Scott Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2019 -

Tucson Subaru responded

Thank you John for the kind words. Always here to help our Subaru customers. I hope you had a safe trip. Scott G

October 15, 2019

Great Experience Great service across the board. CJ was excellent at explaining and demonstrating the features of several vehicles and took the time to thoroughly test More

by Kmark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Tucson Subaru responded

Thank you for the review. Enjoy the new car! - Curt

Oct 17, 2019 -

Tucson Subaru responded

If you need more help please contact me and I will get you answers. Thanks again CJ

October 14, 2019

Best communication I have spent the past 25 years dealing with Mercedes and Lexus dealerships. This was my first Subaru experience and I was pleasantly surprised. Best More

by Carolen007!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
London Tobin
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