2,266 Reviews of Tucson Subaru - Service Center
Always pleasant and helpful Our new car is complicated at least until we know how to use it. Darla Muckley helped us achieve the next level of use of all the tools. Thank you Our new car is complicated at least until we know how to use it. Darla Muckley helped us achieve the next level of use of all the tools. Thank you More
love‑encore review Very friendly, helpful, ready to answer whatever questions I had. And for one or two that she did not know, she quickly got help from the service dept Very friendly, helpful, ready to answer whatever questions I had. And for one or two that she did not know, she quickly got help from the service dept. More
Nothing But The Best I brought my beloved Forester in for Service. Dan took such great care of me! And my favorite car guy Trent Nichols was there too! So blessed to be I brought my beloved Forester in for Service. Dan took such great care of me! And my favorite car guy Trent Nichols was there too! So blessed to be part of the Tucson Subaru family! More
Excellent service Raj was a pleasure to work with and made me feel welcome. His customer service skills are above and beyond and I look forward to working with him in t Raj was a pleasure to work with and made me feel welcome. His customer service skills are above and beyond and I look forward to working with him in the future. More
Great service visit! Service appointment required replacement of front strut on my Subaru Forrester. This was done in a timely fashion and great transportation was arrange Service appointment required replacement of front strut on my Subaru Forrester. This was done in a timely fashion and great transportation was arranged by my service consultant Jade Hillard. More
Helpful personalized service Jade was very helpful explaining the repair options available for my older Subaru, including which items could be repaired immediately and which would Jade was very helpful explaining the repair options available for my older Subaru, including which items could be repaired immediately and which would take longer (like parts would have to ordered). She also kept in touch with me as the work progressed which allowed me to make good use of my time. I am considering getting a new Subaru in the next couple of years and knowing the service follow-through is so good is another reason to do so. Thanks, Jade! More
So friendly I never felt neglected. Even though I had to wait a while, Jade kept in touch with me and offered shuttle service and a loaner car. I never felt neglected. Even though I had to wait a while, Jade kept in touch with me and offered shuttle service and a loaner car. More
Great While traveling through Tucson, I accidentally locked the keys in my 2015 Subaru Forester. Service Director Scott Gregg and his team took time out of While traveling through Tucson, I accidentally locked the keys in my 2015 Subaru Forester. Service Director Scott Gregg and his team took time out of their day and were able to get my vehicle unlocked for me. Scott refused any payment for the service. If I buy another Subaru, I definitely will keep Tucson Subaru in mind. John Montgomery More
Great Experience Great service across the board. CJ was excellent at explaining and demonstrating the features of several vehicles and took the time to thoroughly test Great service across the board. CJ was excellent at explaining and demonstrating the features of several vehicles and took the time to thoroughly test drive the vehicles. More
Best communication I have spent the past 25 years dealing with Mercedes and Lexus dealerships. This was my first Subaru experience and I was pleasantly surprised. Best I have spent the past 25 years dealing with Mercedes and Lexus dealerships. This was my first Subaru experience and I was pleasantly surprised. Best communication and on time delivery of services that I can remember. Thank you More