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2,280 Reviews of Tucson Subaru - Service Center
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November 14, 2019
Answered All My Questions Steve was great! He was very helpful and friendly and I got all of my questions answered. It was wonderful to learn more about my new car :) Steve was great! He was very helpful and friendly and I got all of my questions answered. It was wonderful to learn more about my new car :) More
by hbts93
Employees Worked With
Steve Norris
November 13, 2019
Darla spent almost an hour just showing me how all the safety features and entertainment system works. She was very patient and very helpful advi am almost clueless about technology. She was exceptional safety features and entertainment system works. She was very patient and very helpful advi am almost clueless about technology. She was exceptional as she answered all my questions over and over. Now I'll be able to enjoy my new Crosstrek and be able to use all the features. More
by Lrfowler624
Employees Worked With
November 12, 2019
Courtesy Love Encore Appointment With Steve! I learned a lot about my outback today during my Love Encore appointment. Steve was awesome! He taught me how to use some of the cool features in my O I learned a lot about my outback today during my Love Encore appointment. Steve was awesome! He taught me how to use some of the cool features in my Outback and answered all of my questions. Thanks Steve! We have had a great experience with everyone we have worked with at Subaru so far. More
by mmmclarson
Employees Worked With
Steve Norris
November 04, 2019
Awesome Steve was right with me when called, fixed my problem in about 2 minutes, explained how to do it if it happened again. He was very personable, knowled Steve was right with me when called, fixed my problem in about 2 minutes, explained how to do it if it happened again. He was very personable, knowledgeable and a great asset to your company. More
by Ginny Berkey
Employees Worked With
Steve Norris
November 04, 2019
Friendly, efficient service I had an appointment this morning with service advisor Dan Ford for a recall. Dan had me in and out within 45 minutes of my arrival on a busy Monday m I had an appointment this morning with service advisor Dan Ford for a recall. Dan had me in and out within 45 minutes of my arrival on a busy Monday morning. Thanks Dan! More
by Bill B
Employees Worked With
November 02, 2019
customer service oriented and consistent! Second visit just as pleasant as my first. Taking care of the customer is their first priority, and they do a pretty darn good job at it. Thanks guys! Second visit just as pleasant as my first. Taking care of the customer is their first priority, and they do a pretty darn good job at it. Thanks guys! More
by Reilly
November 01, 2019
Adrien was incredibly helpful and friendly. The part I though I had ordered was the wrong part, and he helped me find the correct part. Excellent customer service. though I had ordered was the wrong part, and he helped me find the correct part. Excellent customer service. More
by Will
Employees Worked With
October 31, 2019
Another Great Experience I did a follow up visit to learn more about the vehicle I purchased. I’m not exactly tech savvy and I am so glad this was offered because Steve cleare I did a follow up visit to learn more about the vehicle I purchased. I’m not exactly tech savvy and I am so glad this was offered because Steve cleared up so many of my questions. He is an excellent source of information and a great person. More
by izzygriggs1
October 30, 2019
Service with a smile I scheduled service for my 2013 Outback because of a problem with the driver's window failing to raise and lower. Jay Rau (J.J.) helped me make a cho I scheduled service for my 2013 Outback because of a problem with the driver's window failing to raise and lower. Jay Rau (J.J.) helped me make a choice of trouble shooting the problem instead of my wanting to replace the window actuator. I've had other vehicles that needed the motor (actuator) on the door window replaced. Turned out to be a reprogramming task that fixed the issue and at a much reduced cost. J.J. found, during the courtesy inspection of the vehicle, the brake fluid was fouled and needed to be flushed and replaced. Another great experience at Tucson Subaru. J.J. along with all of the other sales and service staff I've interacted with over the years go the extra mile to make the customer happy! More
by Tucson Teddy
Employees Worked With
Jay Rau
October 30, 2019
Excellent service I came to the dealership with a low tire pressure warning on my dash. Tires had all been checked prior to this and they were filled to maximum pressur I came to the dealership with a low tire pressure warning on my dash. Tires had all been checked prior to this and they were filled to maximum pressure and still the light was on. Mechanics found a nail in my left front tire which was repaired free of charge to me. Service was quick and thorough. Everyone was helpful and polite. Thank you! More
by jal
Employees Worked With
I have no idea!
