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Tucson Subaru - Service Center

Tucson, AZ

4.7
2,280 Reviews

2,280 Reviews of Tucson Subaru - Service Center

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October 29, 2019

Visit after two weeks Steve went over everything throughly. I did not know few functions on my car but now i am more knowledgeable how they function. 1. Rare wiper 2. Br More

by Bak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Norris
October 23, 2019

Friendly and excellent service Steve was very nice and very knowledgeable. He was able to answer all my questions and explained things in detailed. I learned a lot of neat things a More

by Maggie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Traci Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Norris, Juan Alvarez, Shawna Iniguez
Oct 23, 2019 -

Tucson Subaru responded

So glad you enjoyed going over everything with Steve, it definitely helps with all the new technology! Congrats again on your new Subaru! -Shawna

Oct 24, 2019 -

Tucson Subaru responded

Thanks so much, Maggie! Enjoy it! -Steve N

Oct 25, 2019 -

Tucson Subaru responded

Great pic....Enjoy the car!!!! Traci

October 23, 2019

“Love-Encore” Delivery Darla was great and very detailed in going over the features of my new car. It’s awesome that Subaru schedules time to go over your car and any questi More

by Nikki C.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2019 -

Tucson Subaru responded

I appreciate you taking the time for a kind review, and also for attending your love-encore delivery. Darla

October 22, 2019

love‑encore review Very friendly, helpful, ready to answer whatever questions I had. And for one or two that she did not know, she quickly got help from the service dept More

by carol z
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2019 -

Tucson Subaru responded

Thank you kindly for your review, and welcome to the Tucson Subaru Family. Darla

October 22, 2019

Delivery check up familiarization. Met with Steve to go over different car features and ask questions about specific issues. I had figured out some of these, but the I had the opportun More

by nuced3000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Norris
Oct 22, 2019 -

Tucson Subaru responded

Thank you for the kind review and we'll see you around! -Steve N

October 22, 2019

Always pleasant and helpful Our new car is complicated at least until we know how to use it. Darla Muckley helped us achieve the next level of use of all the tools. Thank you More

by Chloe4
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2019 -

Tucson Subaru responded

Thank you for the wonderful review. I appreciate you taking the time to attend your love-encore delivery. Darla

October 19, 2019

Nothing But The Best I brought my beloved Forester in for Service. Dan took such great care of me! And my favorite car guy Trent Nichols was there too! So blessed to be More

by Clawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Nichols
Oct 19, 2019 -

Tucson Subaru responded

THANKS FOR MY 1,000TH REVIEW ON DEALERRATER! We feel the same way! You are the best! -Trent Nichols #AskForTrent

October 19, 2019

Excellent service Raj was a pleasure to work with and made me feel welcome. His customer service skills are above and beyond and I look forward to working with him in t More

by Briante
Customer Service
Recommend Dealer
Yes
Employees Worked With
Raj Sihota
October 17, 2019

Great service visit! Service appointment required replacement of front strut on my Subaru Forrester. This was done in a timely fashion and great transportation was arrange More

by DryRatHere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2019

Great While traveling through Tucson, I accidentally locked the keys in my 2015 Subaru Forester. Service Director Scott Gregg and his team took time out of More

by Hank
Recommend Dealer
Yes
Employees Worked With
Scott Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2019 -

Tucson Subaru responded

Thank you John for the kind words. Always here to help our Subaru customers. I hope you had a safe trip. Scott G

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