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Tucson Subaru - Service Center

Tucson, AZ

4.7
2,280 Reviews

2,280 Reviews of Tucson Subaru - Service Center

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October 16, 2019

Helpful personalized service Jade was very helpful explaining the repair options available for my older Subaru, including which items could be repaired immediately and which would More

by Tml
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2019

So friendly I never felt neglected. Even though I had to wait a while, Jade kept in touch with me and offered shuttle service and a loaner car. More

by Pandori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2019

Great Experience Great service across the board. CJ was excellent at explaining and demonstrating the features of several vehicles and took the time to thoroughly test More

by Kmark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Tucson Subaru responded

Thank you for the review. Enjoy the new car! - Curt

Oct 17, 2019 -

Tucson Subaru responded

If you need more help please contact me and I will get you answers. Thanks again CJ

October 14, 2019

Great service as always !! Dealer team has people who are nice and do quality professional work . They listen and are a great help for those of us who need transportation while More

by DryRatHere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2019 -

Tucson Subaru responded

THANKS! I appreciate you taking the time to fill this out.

Oct 17, 2019 -

Tucson Subaru responded

Jade is great I have been working with her a long time. She can get it done in service. Thanks for the kind words. CJ

October 14, 2019

Best communication I have spent the past 25 years dealing with Mercedes and Lexus dealerships. This was my first Subaru experience and I was pleasantly surprised. Best More

by Carolen007!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
London Tobin
October 12, 2019

customer servise Jessie Friedman, my Service REP provided top notch customer care-went out of his way to be sure I was a happy customer. Looking forward to next visit. More

by BDB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2019

Great and fast service I was in and out of my scheduled 30k mike check up in less than 3 hours. Raj came to check on my while I waited to give me updates on the status of th More

by LIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj Sihota, Brian Tornquist
October 10, 2019

Service is good Polite and professional. The only correction I’d offer is each time my wife comes in for an LOF, we are told there is a bill due. We bought the full More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2019

Great experience, folks are friendly and the service is good The Service is great, they have always taken time to listen to my description of the problem and followed up by taking care of it. More

by robertmesta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Mumma
October 09, 2019

Second delivery Darla was exceptional she showed me things on my Forrester that I had not uncovered in first 30 days. She shared new things to make my driving experie More

by Evaloue1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2019 -

Tucson Subaru responded

Thank you very much for your review. Glad you are enjoying your new Subaru. Darla

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