2,280 Reviews of Tucson Subaru - Service Center
Helpful personalized service Jade was very helpful explaining the repair options available for my older Subaru, including which items could be repaired immediately and which would Jade was very helpful explaining the repair options available for my older Subaru, including which items could be repaired immediately and which would take longer (like parts would have to ordered). She also kept in touch with me as the work progressed which allowed me to make good use of my time. I am considering getting a new Subaru in the next couple of years and knowing the service follow-through is so good is another reason to do so. Thanks, Jade! More
So friendly I never felt neglected. Even though I had to wait a while, Jade kept in touch with me and offered shuttle service and a loaner car. I never felt neglected. Even though I had to wait a while, Jade kept in touch with me and offered shuttle service and a loaner car. More
Great Experience Great service across the board. CJ was excellent at explaining and demonstrating the features of several vehicles and took the time to thoroughly test Great service across the board. CJ was excellent at explaining and demonstrating the features of several vehicles and took the time to thoroughly test drive the vehicles. More
Great service as always !! Dealer team has people who are nice and do quality professional work . They listen and are a great help for those of us who need transportation while Dealer team has people who are nice and do quality professional work . They listen and are a great help for those of us who need transportation while our vehicle is being serviced. I always ask for Jade Hillard who is very knowledgeable and experienced-- all others are good also. More
Best communication I have spent the past 25 years dealing with Mercedes and Lexus dealerships. This was my first Subaru experience and I was pleasantly surprised. Best I have spent the past 25 years dealing with Mercedes and Lexus dealerships. This was my first Subaru experience and I was pleasantly surprised. Best communication and on time delivery of services that I can remember. Thank you More
customer servise Jessie Friedman, my Service REP provided top notch customer care-went out of his way to be sure I was a happy customer. Looking forward to next visit. Jessie Friedman, my Service REP provided top notch customer care-went out of his way to be sure I was a happy customer. Looking forward to next visit. More
Great and fast service I was in and out of my scheduled 30k mike check up in less than 3 hours. Raj came to check on my while I waited to give me updates on the status of th I was in and out of my scheduled 30k mike check up in less than 3 hours. Raj came to check on my while I waited to give me updates on the status of the maintenance. More
Service is good Polite and professional. The only correction I’d offer is each time my wife comes in for an LOF, we are told there is a bill due. We bought the full Polite and professional. The only correction I’d offer is each time my wife comes in for an LOF, we are told there is a bill due. We bought the full service LOF so there should be no bill. The past two times, this has been an oversight whereby payment is requested. Once we explain, the situation is resolved. More
Great experience, folks are friendly and the service is good The Service is great, they have always taken time to listen to my description of the problem and followed up by taking care of it. The Service is great, they have always taken time to listen to my description of the problem and followed up by taking care of it. More
Second delivery Darla was exceptional she showed me things on my Forrester that I had not uncovered in first 30 days. She shared new things to make my driving experie Darla was exceptional she showed me things on my Forrester that I had not uncovered in first 30 days. She shared new things to make my driving experience more enjoyable More