2,266 Reviews of Tucson Subaru - Service Center
Great service As with everything else I have experienced as a Subaru owner, the service at Tucson Subaru was excellent and completed in time promised. The customer As with everything else I have experienced as a Subaru owner, the service at Tucson Subaru was excellent and completed in time promised. The customer lounge was comfortable AND offered outlets and WiFi so that I was able to work remotely. Anyone who doesn't drive a Subaru is really missing out. More
good experience Got very good and courteous service--very flexible in changing my time. Scott Gregg the service manager was very available. The car was ready when pr Got very good and courteous service--very flexible in changing my time. Scott Gregg the service manager was very available. The car was ready when promised. More
Love-Encore Delivery Darla Muckley was terrific. She thoroughly explained all the technological features of my new 2018 Forester. She is a great representative for Tucson Darla Muckley was terrific. She thoroughly explained all the technological features of my new 2018 Forester. She is a great representative for Tucson Subaru and I would certainly return to her with any future questions. More
Power steering Dealership fixed power steering problem that pack rats created - was not a warranty issue. It was late in the day otherwise I would have called my re Dealership fixed power steering problem that pack rats created - was not a warranty issue. It was late in the day otherwise I would have called my regular mechanic, although getting the car to his garage would have been more difficult as I had a terrible time steering the car. More
Excellent Customer Service Taking your car in for service is never fun... this dealership has outstanding customer service. They make it easy, communicate well and the waiting Taking your car in for service is never fun... this dealership has outstanding customer service. They make it easy, communicate well and the waiting area is very nice. More
professional, timely and efficient We were greeted in a very friendly fashion. Going over everything was not rushed and explained in a manner that was easily understandable. The overall We were greeted in a very friendly fashion. Going over everything was not rushed and explained in a manner that was easily understandable. The overall experience was extremely positive. More
good service but very expensive the service is always great but the price is a bit too much; i am going to consider looking at alternate service places for my next service. the service is always great but the price is a bit too much; i am going to consider looking at alternate service places for my next service. More
Great service, good explanations for questions. Nice people Jason, service rep great; Floyd & Judith, shuttle drivers great. All around it was a nice experience with knowledgeable people. The shuttle people w Jason, service rep great; Floyd & Judith, shuttle drivers great. All around it was a nice experience with knowledgeable people. The shuttle people were knowledgeable about Subaru in general as I had questions about Forrester vs. Outback. I had questions about my extended warranty and Jason was about to explain them to me quite well. Jason was great but I wish he talked a little slower. No complaints and I continue to LOVE my Subaru. Thanks to all and Merry Christmas! More
Routine Maintenance Service was completed on time as promised. Other issue with tire pressure was looked at and was resolved by adding more air as we are now adjusting t Service was completed on time as promised. Other issue with tire pressure was looked at and was resolved by adding more air as we are now adjusting to lower temps (finally) in Tucson. More
Problem Solved The tailgate on my 2015 outback was making a noise every time I went over the slightest bump. In an extremely timely manner, the problem was identifie The tailgate on my 2015 outback was making a noise every time I went over the slightest bump. In an extremely timely manner, the problem was identified as the tailgate being out of alignment and it was realigned. Problem Solved! Everyone at the dealership was very nice and accomodating. More