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2,266 Reviews of Tucson Subaru - Service Center
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September 21, 2017
30,000 mile service On 9/20/17 we brought our 2013 Subaru Forester for service at Tucson Subaru on Oracle Road. We were told it would be an approximate 4 1/2 hour wait, s On 9/20/17 we brought our 2013 Subaru Forester for service at Tucson Subaru on Oracle Road. We were told it would be an approximate 4 1/2 hour wait, since we were also having 4 new tires mounted and a new battery besides the regular service. It was discovered the lower control arm bushings were cracked and we elected to replace them. In spite of the added work, the Forester was ready to roll at 11:45. The mechanics and service staff are courteous, do not try to push you to have work done and even told us we could wait on the bushings until the next time we came in. The customer waiting area is clean, quiet and comfortable, with coffee, fruit and cookies available. Even water and kibbles for your dog. I highly recommend this dealership for its wonderful, caring staff. Chris Fisher handled our service and was friendly, caring and helpful with our questions. More
by Michael Boggia
Employees Worked With
Chris Fisher
September 21, 2017
Always a good experience. Jade made sure I received the correct service according to my service plan and was friendly, efficient, and professional as always! Will continue to r Jade made sure I received the correct service according to my service plan and was friendly, efficient, and professional as always! Will continue to return to this dealership for service. More
by Rshatto22
Employees Worked With
September 21, 2017
Air bag replacement Worked with Jade Hilliard and she was understanding, very gracious and thorough considering I have a 2007 Outback with some issues. I have never used Worked with Jade Hilliard and she was understanding, very gracious and thorough considering I have a 2007 Outback with some issues. I have never used Tucson Subaru Service as it is not convenient to where I live. But depending on how my current auto service provider handles the oil leak that was to have been taken care of last January, I may be back. My visit to your site was positive, staff were friendly and I really appreciate the loaner. More
by Subaru
Employees Worked With
September 21, 2017
Recalled Air bag replacement Recalled 2006 Legacy air bag replaced more quickly than scheduled and without problems. Chris Fisher was easy to work with and clearly communicated wh Recalled 2006 Legacy air bag replaced more quickly than scheduled and without problems. Chris Fisher was easy to work with and clearly communicated what had to be done and what schedule could be expected, Excellence is simply excellence. More
by David
Employees Worked With
Chris Fisher
September 20, 2017
Service Was Excellent Took Forester in for scheduled service. Chris Fisher took good care of us. Service was completed within time quoted. Chris was friendly and knowledgea Took Forester in for scheduled service. Chris Fisher took good care of us. Service was completed within time quoted. Chris was friendly and knowledgeable, while answering all questions. Coffee and cookies were appreciated as well. More
by subaruowner
Employees Worked With
Chris Fisher
September 20, 2017
Routine Service Jade was timely,efficient, professional, and with a sense of humor. being a routine service there was not much to explain but Jade made sure I had the Jade was timely,efficient, professional, and with a sense of humor. being a routine service there was not much to explain but Jade made sure I had the opportunity to ask questions. She stated the service would be an hour to an hour and 15 minutes. An hour later my car was ready. One of the most pleasant dealerships I've encountered. Steve More
by Steve T
Employees Worked With
September 20, 2017
great experience Everything went well. Thanks! No one is a fan of getting one's car serviced. But Tucson Suburu makes it all as painless and fast as possible. Everything went well. Thanks! No one is a fan of getting one's car serviced. But Tucson Suburu makes it all as painless and fast as possible. More
by Sarah Evans
Employees Worked With
September 20, 2017
Love Encore Darla answered all our questions and then showed us things we had not even thought of about our new Forester. She really knows her business. In addi Darla answered all our questions and then showed us things we had not even thought of about our new Forester. She really knows her business. In addition, she is personable and pleasant. More
by johnharrison
Employees Worked With
September 19, 2017
First service I've been buying cars for over 50 years. Tucson Subaru is the best dealer or the sales experience and the service is over the top friendly and helpful I've been buying cars for over 50 years. Tucson Subaru is the best dealer or the sales experience and the service is over the top friendly and helpful. We went to Tucson Subaru just to find out why there are so many Subaru's on the road. Were shocked at the honesty of the Sales Dept and the professionalism of the Service Dept. Our next vehicle will definitely come from Tucson Subaru. I'm pretty darn honest with my surveys and this one was easy. More
by Bumper Sticker Jim
Employees Worked With
Jason Mumma
September 19, 2017
Oil change Fantastic service. I had some concerns about the lifetime left on some of my fluids. Instead of trying to make me perform the service right away, they Fantastic service. I had some concerns about the lifetime left on some of my fluids. Instead of trying to make me perform the service right away, they checked said fluids and reported they still had life left in them. Would recommend anyone to go here for service. More
by Sawyer Miller
Employees Worked With
