Tucson Subaru - Service Center

Great service! Complimentary shuttle, professional and knowledgeable staff. Marcos was very helpful, timely, and accurate in his estimate. Jennifer assisted with sa Complimentary shuttle, professional and knowledgeable staff. Marcos was very helpful, timely, and accurate in his estimate. Jennifer assisted with sales and offered support with options regarding buying used vehicles and offered other helpful info. More

Professional and thorough The manager of the Service Department, Greg Stewart, personally addressed my concerns with my vehicle, and made sure his most appropriately experience The manager of the Service Department, Greg Stewart, personally addressed my concerns with my vehicle, and made sure his most appropriately experienced mechanic performed the work on my truck More

Getting Deflectors on windows. Wonderful Service. Your staff is very Polite And Friendly. The door was opened for me with smiles. I highly recommend your dealership to my friends. Wonderful Service. Your staff is very Polite And Friendly. The door was opened for me with smiles. I highly recommend your dealership to my friends. More

Outstanding Sales and Service Experience Subaru Tucson is A-1++ Best experience we have ever had in purchasing a car and servicing a car. Employees are friendly, helpful and HONEST. Can't a Subaru Tucson is A-1++ Best experience we have ever had in purchasing a car and servicing a car. Employees are friendly, helpful and HONEST. Can't ask for more. Plus we love our 2014 Forester! More

Pleased On November 11, 2015, I had to take my 2015 Legacy to the dealer for major repair. Dealt with Marcos Romero. Determined the cause of the problem was On November 11, 2015, I had to take my 2015 Legacy to the dealer for major repair. Dealt with Marcos Romero. Determined the cause of the problem was an external factor, not a fault of the vehicle. Marcos did an excellent job of explaining the problem, the cause, estimate of repair, arranged for a loaner vehicle, and dealt with the insurance company. Marcos made the entire experience easier to deal with. Thank you Marcos. More

First service on new Forrester Anthony promised that car would be ready in "about an hour and a half," and he was only off by 5 minutes. He was helpful and friendly, explained all Anthony promised that car would be ready in "about an hour and a half," and he was only off by 5 minutes. He was helpful and friendly, explained all parts of today's service. The waiting room was comfortable, but I could have done without the old football game playing on tv. Both my new Subaru and your dealership are excellent. Also appreciate your Internet communications! More

Service and personnel Anytime I have a question or concern about my Crosstrek XV the service department and my sales people have always been of great assistance. Everyone a Anytime I have a question or concern about my Crosstrek XV the service department and my sales people have always been of great assistance. Everyone at this dealership from the people at the front desk to sales staff and service personnel greets me with a smile on their face and the general attitude that I am important to them. That is so different from other businesses! The people I deal with seem to have the answer to my question at their fingertips. My small concerns seem to be of vital interest to them to make sure that I get the right answer to my question. I would recommend Tucson Subaru to anyone and have told my friends they need to go see Joe or Terry when they're ready to buy a new car. More

Battery check Was told it would take about 2 1/2 hours to check out my battery and other systems for a possible bad battery issue and they had me out in just over a Was told it would take about 2 1/2 hours to check out my battery and other systems for a possible bad battery issue and they had me out in just over an hour. Marcos Romero was courteous and explained what they had found. I appreciate the fast service! More

First service for used car This was the first service for our used 2004 Forester which we purchased from the Subaru dealer. We also purchased the bumper to bumper warranty with This was the first service for our used 2004 Forester which we purchased from the Subaru dealer. We also purchased the bumper to bumper warranty with the car. The service was great and Marcos was great to work with. The technician discovered a crack in the radiator (not covered under the bumper to bumper warranty) and Marcos was helpful in working with us to show us the problem. He texted photos of the engine. We also went in to see the problem first hand. Marcos worked with us to find a non-Subaru replacement to keep the repair cost down. We are grateful for his help and that the technician found the problem before it became an issue of an overheated engine. More

Professional, efficient, knew their product thoroughly. Vehicle had a bunch of "trouble" lights lit. Service advisor explained clearly what I might expect in terms of wait time. As it turned out the whole m Vehicle had a bunch of "trouble" lights lit. Service advisor explained clearly what I might expect in terms of wait time. As it turned out the whole matter was handled successfully in about 10 or 15 minutes and I was on my way. More