2,272 Reviews of Tucson Subaru - Service Center
They gave me emergency service very quickly and thoroughly. My "check engine" light lit up and stayed on, cruise control turned off, and a swerving vehicle icon lit up. I drove immediately to Tucson Subaru. F My "check engine" light lit up and stayed on, cruise control turned off, and a swerving vehicle icon lit up. I drove immediately to Tucson Subaru. Frank Calvillo couldn't have been more helpful and the highly trained staff did a thorough check and corrected the problem, all within less than an hour. More
Both purchase and service experiences have been excellent As I expressed in an earlier review, purchasing my Forester was a pleasure. I now can add that follow-on service, both scheduled and a drop by to ask As I expressed in an earlier review, purchasing my Forester was a pleasure. I now can add that follow-on service, both scheduled and a drop by to ask for advice, has been equally outstanding. I can recommend Tucson Subaru, and in particular Dan Ford in service and Joe Micoletti in sales, without reservation.. More
Courteous, timely, efficient with full explanation of servic My service was unscheduled & Marcos was very pleasant and instructive during the diagnosis period. He made all travel arrangements to avoid a long wa My service was unscheduled & Marcos was very pleasant and instructive during the diagnosis period. He made all travel arrangements to avoid a long wait for me, went above and beyond by providing additional safety and service to avoid a trip to the dealership within the month for scheduled service. The shuttle drivers were timely, and provided enjoyable company during the ride. All my experiences at this dealership during the last 8 years have been exceptional. More
Service department This has been one of the best interactions I have had dealing with an auto dealership. All the employees I dealt with openly caring, friendly and addr This has been one of the best interactions I have had dealing with an auto dealership. All the employees I dealt with openly caring, friendly and addressed all my concerns. I would highly recommend Tucson Subaru to anyone! More
Routine Service A very friendly and customer focused staff. A modern and user friendly facility. The staff projected competence and professionalism. I would recommend A very friendly and customer focused staff. A modern and user friendly facility. The staff projected competence and professionalism. I would recommend the service department to others. More
above and beyond service Bob Wilson continues to provide service well beyond sales. Original sales experience was excellent with no sales pressure or gimmicks. Bob Wilson ca Bob Wilson continues to provide service well beyond sales. Original sales experience was excellent with no sales pressure or gimmicks. Bob Wilson came out to the house to help get the car garage door system to work with the garage door opener. Great success! More
Great service! Complimentary shuttle, professional and knowledgeable staff. Marcos was very helpful, timely, and accurate in his estimate. Jennifer assisted with sa Complimentary shuttle, professional and knowledgeable staff. Marcos was very helpful, timely, and accurate in his estimate. Jennifer assisted with sales and offered support with options regarding buying used vehicles and offered other helpful info. More
Professional and thorough The manager of the Service Department, Greg Stewart, personally addressed my concerns with my vehicle, and made sure his most appropriately experience The manager of the Service Department, Greg Stewart, personally addressed my concerns with my vehicle, and made sure his most appropriately experienced mechanic performed the work on my truck More
Getting Deflectors on windows. Wonderful Service. Your staff is very Polite And Friendly. The door was opened for me with smiles. I highly recommend your dealership to my friends. Wonderful Service. Your staff is very Polite And Friendly. The door was opened for me with smiles. I highly recommend your dealership to my friends. More
First service on new Forrester Anthony promised that car would be ready in "about an hour and a half," and he was only off by 5 minutes. He was helpful and friendly, explained all Anthony promised that car would be ready in "about an hour and a half," and he was only off by 5 minutes. He was helpful and friendly, explained all parts of today's service. The waiting room was comfortable, but I could have done without the old football game playing on tv. Both my new Subaru and your dealership are excellent. Also appreciate your Internet communications! More