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Tucson Subaru - Service Center

Tucson, AZ

4.7
2,275 Reviews

2,275 Reviews of Tucson Subaru - Service Center

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December 29, 2022

Excellent customer service and great communication throughout the service process. Chris was timely with his updates and provided options in a clear and friendly manner. More

by bastidas.andres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Tucson Subaru responded

Glad to hear that your experience with Chris and me was a great one. We will see you next service, and thanks again for your business! Jesse Friedman.

December 21, 2022

Darla explained the functions of our new Forester is a way that is easy to understand. Everyone at Tucson Subaru is willing to answer our questions. They have a remarkable team! More

by KT
Recommend Dealer
Yes
Employees Worked With
Jennifer Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Tucson Subaru responded

Thank you for thr wonderful review. Happy Holidays. Darla

Dec 28, 2022 -

Tucson Subaru responded

Thank you!! ~Jennifer

December 20, 2022

They go out of their way to help make sure you get the best service possible. I worked with Jesse Friedman and he was very helpful and knowledgeable. I would highly recommend this service department and More

by Elaina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2022 -

Tucson Subaru responded

Thank you, I really appreciate your kind words. I will always be happy to help with any of your service needs. Jesse Friedman.

December 19, 2022

This dealership has excellent service and a wonderful service team. Darla Muckley assisted me with going over the options and equipment on my new Subaru. She did a fantastic job and answered all my que More

by TL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Tucson Subaru responded

Thank you for your wonderful review and for being a part of the Tucson Subaru Family. I appreciate you, Darla

December 17, 2022

Best car buying and service experience ever. Hope to live long enough to buy more cars from them. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louie Ascencio
Dec 17, 2022 -

Tucson Subaru responded

Thank you for your kind review, we appreciate you! Darla

Dec 17, 2022 -

Tucson Subaru responded

Thank you !!!! ; ) Louie A

Dec 17, 2022 -

Gary responded

It is a pleasure doing business with all of you!

December 17, 2022

Welcomed upon arriving, service going to be done was described, done well before time that I expected it to be completed. Gavin went over results of servicing and inspection. New car servicing appoint More

by Michael
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Quintana, service advisor
Dec 17, 2022 -

Michael responded

Welcomed upon arriving, service going to be done was described, done well before time that I expected it to be completed. Gavin went over results of servicing and inspection. New car servicing appointment

December 15, 2022

Service department is well-run. Everyone knows what they’re supposed to do and is eager to please the customer. Jade, my service advisor, is friendly and thorough. Of 2 Subaru deale More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Tucson Subaru responded

Thank you so much for the great review, It was a pleasure to take care of you and your Subaru !-Jade

December 14, 2022

Chris was amazing and thoroughly helpful. He carefully explained everything that would happen and the costs related More

by jimhebert50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2022

Chris made arrangements to have my car repaired, without an appointment, on a Saturday afternoon. Surprisingly, the part I needed was in stock which allowed me to pick up the car within an hour. My expect More

by david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2022

Just another wonderful experience with a Tucson Subaru employee! Darla was a peach! She rescheduled our original appointment and was right on time for our second. We walked out and sat in my car where she More

by hollyminniti
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2022 -

Tucson Subaru responded

Thank you so much for your amazing review, I truly appreciate your kind words. Darla

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