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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,265 Reviews

2,265 Reviews of Tucson Subaru - Service Center

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March 12, 2022

Did a great job listening and fixing an issue in my new Subaru. He personally checked the car before it was delivered. Great experience! More

by LAV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2022

Chris was excellent and very informative. Service was efficient and the loaner car was helpful. Also liked the free coffee 😁 More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordi Acosta, Brandon Boyka
Mar 21, 2022 -

Tucson Subaru responded

Thank you for the positive feedback, I am glad we were able to provide a great experience during your visit and I look forward to working with you again!

March 09, 2022

Great to work with. I like having an assigned rep at the dealer who knows me and my car. More

by M Levy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Mumma
Mar 09, 2022 -

Tucson Subaru responded

Thanks for the Review!

Mar 09, 2022 -

Tucson Subaru responded

Thank you for the kind review. Darla

Mar 09, 2022 -

Tucson Subaru responded

Thank you for the kind review. Jason

March 04, 2022

My car had a recall, the service was much quicker than expected which is always a bonus. Everyone was very friendly, the loaner was clean. More

by Kl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2022

great experience. was very helpful, and always made himself available for questions would highly recommend More

by junksmcf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2022

Darla was a very attentive and friendly interface for me. She offered to do the session remotely to accommodate me. She answered every question very professionally and I learned so much about my new Outbac More

by jmxsmith15
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Tucson Subaru responded

Welcome to the Tucson Subaru Family, and I sincerely appreciate your wonderful review. I am always here if you have questions. Thank you. Darla

February 26, 2022

Everything was great. Thank you all so much. I Wei certainly return when I need service. I’m More

by Csrer4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2022

Brittney was professional, prompt and courteous in telling me about some additional work needed. Then, she got the work done ahead of schedule. Good experience. Thanks More

by stevrw
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

Tucson Subaru responded

Thank you so much for your kind review! We truly appreciate you, and hope to see you again soon! :) - Brittney

February 25, 2022

Jade was very responsive and helpful. She called me back and worked with me in terms of timing and permissions. More

by dawn27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
IDK who did the repairs.
Mar 18, 2022 -

Tucson Subaru responded

Thanks for the great review! I'm so glad you are happy! -Jade

February 25, 2022

Darla, as usual, was very helpful. She is patient and explains everything, all the details, to a tee. We appreciate her efforts. She makes our daily life much easier. More

by Judy2017
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Tucson Subaru responded

Thank you for your kind words, I really appreciate it. I am here if you need me. Darla

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