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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,269 Reviews

2,269 Reviews of Tucson Subaru - Service Center

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October 10, 2021

Darla did an incredible job of helping me understand all the features on my Forester. She was patient and easy to work with. This is a valuable service for new Subaru owners. More

by tg25robson
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Tucson Subaru responded

Thank you for the amazing review, I appreciate it so much. Darla

October 06, 2021

He is an extraordinary service advisor. Made me comfortable with car being in great hands. He made me feel at ease with all my questions and followed through with all my requests. Great employee a More

by Jessie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Boyka
Oct 15, 2021 -

Tucson Subaru responded

Thank you so much for the positive feedback! It was a pleasure to help you!!

October 05, 2021

Excellent service. Completely satisfied. I will continue to service my vehicle here. Thanks everyone. John More

by Bigdog1459
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordi Acosta
October 04, 2021

Chris Valencia and his team of service techs and reps did a great job on my 35K service + Outback loaner + interior detailing (paid separate). More

by Subaru Stu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2021

He listened carefully, explained everything that was checked really well, was incredibly polite, and accurate in time it would take. He’s an excellent asset to the service team. Cheryl Pickrell More

by pickrellcheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2021

Chris was very courteous and pleasant to work with. He explained what was going to be done and about how long it would take. He showed me where to wait in a very nice waiting area. I really enjoy going to More

by Sherwarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2021

I have been into this dealership a few times for both of my Subarus. I've worked with several service coordinators and had luck with them all. This was my first time working with Brittney, and she is extrao More

by Misanthrope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Tucson Subaru responded

THANK YOU SO MUCH FOR YOUR KIND WORDS! It is truly appreciated and I am so glad that I could provide you with extraordinary service. Hope to see you again soon! - Brittney

October 01, 2021

Always a pleasure to work with Brittany. My Subaru is well cared for at Tucson Subaru. More

by KMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Tucson Subaru responded

Thank you so much for you kind words! We always try to provide extraordinary service to our guests and I'm so glad we were able to do that for you! -Brittney

October 01, 2021

Brittany was excellent from the minute I drove in until the minute I left the dealership with my service totally taken care of! More

by lexij58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Tucson Subaru responded

Thank you so much for your kind words! I am so glad I was able to provide you with extraordinary service, hope to see you again soon! - Brittney

September 30, 2021

Great service! Chris is awesome. There’s a reason I only buy my cars here. More

by happy driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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