Tucson Subaru - Service Center

Brittany was outstanding, professional, & consistent with Subaru’s claim to provide exemplary service. The experience dealing with her has brought back my faith in expecting a higher quality as the Subaru s Subaru’s claim to provide exemplary service. The experience dealing with her has brought back my faith in expecting a higher quality as the Subaru standard. After some previous disappointment, this has tremendous value! This is my 2nd vehicle with this dealership so I’ve been a customer for a few years now. It’s nice to see emphasis, now returning, to being placed on the quality of the employees. More

When I learned that my usual Service Advisor was on vacation, I asked for Jesse Friedman because I have observed his interactions with customers in the past and admired his customer service skills. Jes vacation, I asked for Jesse Friedman because I have observed his interactions with customers in the past and admired his customer service skills. Jesse responded immediately and even helped me figure out what coupon to use for maximum value. He kept me appraised on the progress of my service including leaking A/C o-rings which was discovered by his mechanic. Jesse had me back on the road in a reasonable amount of time considering all the work that was performed on my Forester (CVTF flush, all-wheel alignment and A/C o-rings replaced). Another excellent service experience at Tucson Subaru. More

Darla Muckley was awesome! I learned a lot about my new Subaru. She was very kind and helpful in showing me the technical features of my new Ouback. I’m really impressed with the professional staff at Tucs Subaru. She was very kind and helpful in showing me the technical features of my new Ouback. I’m really impressed with the professional staff at Tucson Subaru. More

The required maintenance on my 2016 Crosstrek was completed much faster than expected and I was back home in no time. Thanks, folks! Great job. completed much faster than expected and I was back home in no time. Thanks, folks! Great job. More

Subaru has the best employees! Jesse was very friendly and efficient checking me in for additions after new purchase. He had my car waiting for me when I picked it up. and efficient checking me in for additions after new purchase. He had my car waiting for me when I picked it up. More

While my Subaru has been quite the lemon. I have been impressed my the level of service provided by my service advisor Jay Rau. Jay has always been communicative and responds quicker than I could ever an impressed my the level of service provided by my service advisor Jay Rau. Jay has always been communicative and responds quicker than I could ever anticipate. When he isn’t there he has made sure everything is set up for my and has acclimated my hectic work schedule. While I might not buy a Subaru again I will go buy a car wherever he works. More

I was thinking about calling for a sit down next week but Darla got me right in. She answered all of my questions! It was a pleasure working with her. Darla got me right in. She answered all of my questions! It was a pleasure working with her. More

Excellent information and time well spent learning about the bells and whistles of our new Forester! Will certainly recommend sales and service departments in the future. the bells and whistles of our new Forester! Will certainly recommend sales and service departments in the future. More