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2,269 Reviews of Tucson Subaru - Service Center
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June 08, 2021
While my Subaru has been quite the lemon. I have been impressed my the level of service provided by my service advisor Jay Rau. Jay has always been communicative and responds quicker than I could ever an impressed my the level of service provided by my service advisor Jay Rau. Jay has always been communicative and responds quicker than I could ever anticipate. When he isn’t there he has made sure everything is set up for my and has acclimated my hectic work schedule. While I might not buy a Subaru again I will go buy a car wherever he works. More
by Katrina13Rodrigues
Employees Worked With
Jay Rau
June 08, 2021
I was thinking about calling for a sit down next week but Darla got me right in. She answered all of my questions! It was a pleasure working with her. Darla got me right in. She answered all of my questions! It was a pleasure working with her. More
by jjwindall
Employees Worked With
June 07, 2021
Excellent information and time well spent learning about the bells and whistles of our new Forester! Will certainly recommend sales and service departments in the future. the bells and whistles of our new Forester! Will certainly recommend sales and service departments in the future. More
by jonescrouse
Employees Worked With
Steve Norris
June 05, 2021
My visit to tucson Subaru was great as always. Service was quick and easy and the waiting area was comfortable and relaxing. Everything was taken care of and the people were very friendly and helpful. was quick and easy and the waiting area was comfortable and relaxing. Everything was taken care of and the people were very friendly and helpful. More
by janeelizabethpatel
Employees Worked With
June 05, 2021
I'm visiting from out of town and just stopped in to the Subaru dealer to see if I could get my front wheels balanced. Although being very busy, Chris was most understanding and worked me in, got it done in Subaru dealer to see if I could get my front wheels balanced. Although being very busy, Chris was most understanding and worked me in, got it done in a short amount of time, and was an "outrageous" service advisor. Although I didn't buy my Outback from Tucson Subaru, they always treat me like a number one customer. More
by BobRobs
Employees Worked With
June 04, 2021
We always get excellent, friendly and courteous service at Tucson Subaru. Brittany went the extra mile to get me to an appointment when the shuttle was not available. at Tucson Subaru. Brittany went the extra mile to get me to an appointment when the shuttle was not available. More
by Ktisaac
Employees Worked With
June 03, 2021
I had my appointment and Monica made me feel like she was on a rush. I had great experience before but this time will be my last. I made a request and she make feel like she didn't care about it and same fee on a rush. I had great experience before but this time will be my last. I made a request and she make feel like she didn't care about it and same feeling thw rush to get out of her hair. I'm sorry but I have to give feedback about the service or better say the costumer service I received by Monica very poor and not what I expected for previous experiences. More
by Zarzmra
Employees Worked With
Monica Estrada
June 03, 2021
Chris was super friendly and made my morning run smoothly! He quoted me for about an hour and a half wait and the service was finished earlier than that which was great! smoothly! He quoted me for about an hour and a half wait and the service was finished earlier than that which was great! More
by cjones410
Employees Worked With
June 03, 2021
Perfect service all around. Very happy. With my experience. Getting a lift to the mall was much appreciated! And the ticket for a car wash was a nice surprise at the end. experience. Getting a lift to the mall was much appreciated! And the ticket for a car wash was a nice surprise at the end. More
by lisakgilliland
Employees Worked With
June 03, 2021
I think Subaru is on track with the Love Encore program! I learned a lot about my Crosstrek and feel much more comfortable with all the buttons and settings! Darla is friendly and knowledgeable and she was I learned a lot about my Crosstrek and feel much more comfortable with all the buttons and settings! Darla is friendly and knowledgeable and she was able to answer all of my questions! What a great program! More
by Carroll582
Employees Worked With
