Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,221 Reviews of Tucson Subaru - Service Center
Sort by
March 31, 2021
It was my first time to deal with Chris Valencia and I found him very courteous, friendly, & professional. He does his job extraordinarily well. One that is most notable is his level of customer service. found him very courteous, friendly, & professional. He does his job extraordinarily well. One that is most notable is his level of customer service. When I dropped off my car this past Monday (3/29/2031) for a routine oil change, I requested a Shuttle Service, however, it was too early and the driver will arrive not until 30 minutes lates. So, Chris did not hesitate to order a ride from Lyft for me free of charge. I thought, that’s how professionalism at work is done when you take into consideration how important time is for your clients. If I can give Chris 6 stars, I would not think twice to do so. Keep up the excellent work Chris Valencia! More power to you! More
by Fr. AVM
Employees Worked With
Helpful March 30, 2021
Brittney gave me extraordinary service. I would be pleased to work with her again. She was friendly, cheerful, explained with clarity and wonderful patience the results of the servicing of my vehicle pleased to work with her again. She was friendly, cheerful, explained with clarity and wonderful patience the results of the servicing of my vehicle, and happily, was very knowledgeable in providing answers to my many questions. More
by ptystern
March 29, 2021
I've always had phenomenal service with Tucson Subaru. From the purchase of my vehicle to the routine servicing it's been fantastic. Can't imagine going anywhere else. From the purchase of my vehicle to the routine servicing it's been fantastic. Can't imagine going anywhere else. More
by jjackson
Employees Worked With
March 28, 2021
Darla was very patient and helpful with my Wife in explaining features of our new Outback. We appreciate the gas coupon. Also got to see Kevin explaining features of our new Outback. We appreciate the gas coupon. Also got to see Kevin More
by Kirschlloyd
Employees Worked With
March 27, 2021
First routine service appointment. They were on time, reviewed concerns, told me what would happen and how much time it would take. They were right on on all counts. Great first experience. reviewed concerns, told me what would happen and how much time it would take. They were right on on all counts. Great first experience. More
by carl.r.roberts
Employees Worked With
March 26, 2021
Darla did a great job answering my questions as well as sharing other valuable tips based on interaction with other Subaru buyers. She also followed up as promised by sending me links to other Subaru resor sharing other valuable tips based on interaction with other Subaru buyers. She also followed up as promised by sending me links to other Subaru resorouces. More
by r92979
Employees Worked With
March 26, 2021
First time at this dealership for service. Check in was simple and fast. Service advisor,Brittney, was helpful, friendly and funny. Vehicle service was completed quickly and check out was fast. simple and fast. Service advisor,Brittney, was helpful, friendly and funny. Vehicle service was completed quickly and check out was fast. More
by chuck.deb.lines
Employees Worked With
March 25, 2021
So competent at explaining, and helpful with my questions. Great experience. We love our Subaru ascent touring and coming into Subaru. We have have and will continue to buy subarus! questions. Great experience. We love our Subaru ascent touring and coming into Subaru. We have have and will continue to buy subarus! More
by lanamoussablair
Employees Worked With
March 25, 2021
This is our fifth Subaru Forrester and have loved each one. Today we met with Darla. She is the best !! This is part of the best service you could offer. We can read about all the changes in your book one. Today we met with Darla. She is the best !! This is part of the best service you could offer. We can read about all the changes in your books but for visual people it is so helpful to have someone actually show you everything and explain it. Thanks again to Darla !! More
by Lois43
Employees Worked With
March 25, 2021
Darla was easy to understand as she helped us with our questions concerning the Starlink system and she even knew how to get the keyfob to blink the taillights - something so easy but different from our l questions concerning the Starlink system and she even knew how to get the keyfob to blink the taillights - something so easy but different from our last Crosstrek. More
by moodswt
Employees Worked With
